Over 600 Courses for Banks
OnCourse Learning is your partner for compliance and and professional development training with over 600 online courses designed specifically for banks. We’re committed to delivering the most comprehensive and engaging compliance education for the clients we serve. We partner with subject matter experts to continuously enhance our content to ensure your employees remain complaint and current on the latest industry issues.
Our courses are available in a wide variety of formats to best fit your employee’s learning style including online self-paced, micro-learning, webinars and engaging video.
We understand our clients have unique needs, so we’ve developed flexible training packages to meet those needs.
- Ascent: Choose from over 600 courses within any series with this a-la-carte option
- Expansion: Broaden your training with nearly 250 courses in this package with the option to add additional series
- Breakthrough: Train multiple departments with this premier package which includes nearly 500 courses to meet your business needs
To determine the course package that’s right for you, click the series name below to view the courses in each series. View detailed course descriptions in each Bank, Credit Union and Mortgage catalog available in our Resource Library.
Breakthrough
A Borrower’s Right to Privacy in a Mortgage Transaction-TP
*Anti-Tying
Appraisal and Evaluation Interagency Guidelines
Collection Practices and Loan Workouts
*Commercial Compliance Overview
Consumer Credit Lending Practices
Consumer Credit Products
Consumer Installment Loan Compliance Overview
Consumer Leasing Act: Regulation M
Consumer Lending Regulations
*Equal Credit Opportunity Act: Regulation B
Equal Credit Opportunity Act: Regulation B – E3
Escrow Accounts and Disclosures
Evaluating Business Loans
Exploring Mortgage Servicing Rules
Exploring Small Servicer Mortgage Servicing Rules
*FACT Act Overview
Fair Credit Reporting Act (FCRA)
Fair Credit Reporting Act (FCRA) – E3
Fair Debt Collection Practices Act (FDCPA)
Fair Housing Act (FHA)
*Fair Lending Overview
Fair Lending Overview – E3
Fair Lending Overview – Lending Staff – E3
Federal Regulation of Real Estate Appraisals
Financial Alternatives for Small Business
*Flood Insurance
*Home Mortgage Disclosure Act: Regulation C
Homeowners Protection Act of 1998—PMI Act
*Introduction to Credit Card Regulations
Lending on Commercial Real Estate
Loan Servicing Loss Mitigation
*Loans to Executive Officers: Regulation O
LS-Understanding SBA Eligibility
LS-Understanding SBA Loans
Managing OREO
Military Lending Act
Plain and Simple—A Step-By-Step Guide to the New Integrated Disclosures
Private Education Loans (PEL): HEOA and Reg. Z
Real Estate Settlement Procedures Act (RESPA): Regulation X
Servicemembers Civil Relief Act (SCRA)
Servicemembers Civil Relief Act (SCRA) – E3
Specific Program Guidelines: FHA, VA, USDA
The S.A.F.E. Act
The S.A.F.E. Act – E3
TILA—Beyond Basics—Certain Home Mortgage Loans
TILA—Closed-End Residential Real Estate Loans
TILA—Home Equity Lines of Credit (HELOC)
TILA—Installment Loans—Non-Real Estate Secured
TILA—Open End Loans/Credit Cards
TILA—Unsecured Open-End Loans
Truth in Lending Act: Regulation Z
Affiliate Transactions: Regulation W
Anti-Boycott
*Automated Clearing House (ACH)
Cash Management Services
Check 21 Act Overview
Deposit Compliance
Deposit Compliance – E3
*Electronic Funds Transfer Act: Regulation E
*Electronic Funds Transfer Act: Regulation E – E3
Expedited Funds Availability Act: Regulation CC
Expedited Funds Availability Act: Regulation CC – E3
Federal Deposit Insurance Corporation (FDIC)
Federal Deposit Insurance Corporation (FDIC) – E3
Federal Election Campaign Act (FECA)
Fedwire: Regulation J
*GLB Privacy (No Opt-Out)
GLB Privacy (No Opt-Out) – E3
*GLB Privacy (Opt-Out)
GLB Privacy (Opt-Out) – E3
Methods of International Payments
Overdraft Protection Guidelines and Regulations
Regulation E Error Resolution
*Reserve Requirements: Regulation D
*Right to Financial Privacy Act (RFPA)
Right to Financial Privacy Act (RFPA) – E3
Sweep Account Disclosure Requirements
Truth in Savings: Regulation DD
AML & SAR for Mortgage Lenders and Originators
AML for Customer Service Representatives
*AML for Lenders
*AML for Operations
AML for Tellers
AML: What Are PEPs?
*Anti-Money Laundering (AML)
Anti-Money Laundering (AML) / Bank Secrecy Act (BSA) – E3
Anti-Terrorism – E3
*Anti-Terrorism Overview
*Bank Secrecy Act (BSA)
Beneficial Ownership
BSA for Customer Service Representatives
BSA for Lenders
BSA for Operations
BSA for Tellers
*BSA/AML for Trust
Check Fraud
Check Kiting
Counterfeiting and Forgery
Countering Human Trafficking
Currency Transaction Reporting
Currency Transaction Reports (CTRs) – E3
*Customer Due Diligence and Enhanced Due Diligence (CDD/EDD)
*Customer Identification Program (CIP)
Customer Identification Program (CIP) – E3
*Elder Financial Abuse
*Elder Financial Abuse – E3
Frauds and Scams
Global Anti-Money Laundering Standards – E3
Introduction to Human Trafficking
Management Overview of the BSA and AML Program
New Account ID Procedures (CA Specific)
Nonresident Alien
*Office of Foreign Assets Control (OFAC)
Office of Foreign Assets Control (OFAC) – E3
Politically Exposed Persons (PEPs) – E3
Reporting and Recordkeeping Requirements – E3
*Suspicious Activity Reporting
Suspicious Activity Reporting (SAR) – E3
Suspicious Activity Reports – Red Flags for Lenders – E3
Suspicious Activity Reports – Red Flags for Tellers/CSRs/Operations – E3
The Importance of Anti-Money Laundering in the Mortgage Profession
Trade Finance Fraud
Unlawful Internet Gambling: Regulation GG
Wire Transfers
Accepting Negotiable Instruments
*Bank Broker/Dealer Exemptions: Regulation R
Bomb Threats and Other Security Issues
Cash Handling Skills
Deposit Products and Services
Fraud at the Teller Station
Future of Retail Banking
Handling Consumer Complaints
Handling Stop Payment
Health Savings Accounts
Insurance Disclosures
Insurance Products
Issuing Negotiable Instruments
Measuring Depository Branch Performance
New Account Opening
Non-Deposit Investment Product Sales
Non-Deposit Investment Products
Overview of Teller Responsibilities
Prepaid Access
Private Banking
Records Management
Remote Deposit Capture
Referral Techniques for Non-licensed Employees
Regulatory Compliance for Tellers
Robberies
Safe Deposit Boxes
Savings Bonds
*Trust Law Basics
*Trust Services
Active Shooter/Critical Incidents in Financial Institutions
Advertising Compliance
Americans with Disabilities Act
Bank Bribery Act
Business Continuity and Disaster Recovery
CCPA
Change Management
CISA—Customer Information Security Awareness
Community Reinvestment Act (CRA) for Intermediate Institutions
Community Reinvestment Act (CRA) for Large Institutions
Community Reinvestment Act (CRA) for Small Institutions
Consumer Financial Protection Bureau – CFPB
Consumer Protection Through Accurate and Ethical Advertising – TP
Ethical Dilemmas and the Fight against Mortgage Fraud
Ethics for Bankers
Foreign Corrupt Practices Act (FCPA)
General Data Protection Regulation (GDPR)
Guidelines for an Environmental Risk Program
HIPAA and COBRA for Financial Institutions
Insider Trading
Interest Rate Risk Management
Limitations on Interbank Liabilities: Regulation F
*Red Flags of Identity Theft
Safeguarding Customer Information – Gramm-Leach-Bliley
*Sarbanes – Oxley Act Overview
*Security of Customer Information Guidelines
Telemarketing Consumer Fraud and Abuse Prevention Act
The Importance of Third-Party Vendor Management
Understanding the FFIEC Final Guidance on Social Media
Unfair, Deceptive or Abusive Acts or Practices for the Financial Institution
Advanced Financial Math
Analyzing Company Cash Flows
Annuities
Beginning Financial Math
Business Etiquette
Checking Accounts, Share Drafts and Other Transaction Products
Commercial Banks – An Introduction
Community Relations Programs
Delegation Skills
Direct Mail Marketing Techniques
Federal Reserve and Monetary Policy
Financial Institution Regulation
Financial Markets
Fundamentals of Banking I – The Banking System
Fundamentals of Banking II – The Banking Institution
Greening the Office
Home Banking and Bill Paying
Indirect Lending
Introduction to Appraisal
Loans and Credit
Local Promotion and Advertising Programs
*National Bank Trust Activities (Part 9)
Negotiation Skills
Office Safety
Professional Business Dress – Men
Professional Business Dress – Women
Providing Service to Customers with Disabilities
U.S. Financial Institutions
Understanding Compliance Regulations
BOD – Anti-Money Laundering for Directors and Senior Management
BOD – Bank Secrecy Act for Directors and Senior Management
BOD – Board Delegation of Operating Authority
BOD – Board’s Role in Monitoring Performance
BOD – Community Reinvestment Act
BOD – Compliance Management
BOD – Elder Financial Abuse
BOD – Fair Lending Overview
BOD – Flood Insurance
BOD – Loans to Executive Officers: Regulation O
BOD – Preparing for a Compliance Examination
BOD – Restructuring the Financial Services Industry
BOD – Security of Customer Information Guidelines
BOD – Servicemember’s Civil Relief Act
BOD – Unfair, Deceptive, or Abusive Acts or Practices for the Financial Institution
Bank Secrecy Act Refresher
Community Reinvestment Act (CRA) Refresher
Customer Identification Program (CIP) Refresher
Electronic Funds Transfer Act: Regulation E Refresher
Equal Credit Opportunity Act: Regulation B Refresher
Expedited Funds Availability Act: Regulation CC Refresher
Fair Credit Reporting Act (FCRA) Refresher
Fair Lending Overview Refresher
GLB Privacy Regulation P Refresher
Identity Red Flag Programs Refresher
Office of Foreign Assets Control (OFAC) Refresher
Real Estate Settlement Procedures Act: Regulation X Refresher
Right to Financial Privacy Act (RFPA) Refresher
Truth in Lending Act: Regulation Z Refresher
Truth in Savings: Regulation DD Refresher
Unfair, Deceptive or Abusive Acts or Practices for the Financial Institution Refresher
A Day In the Life Theme: Security Awareness
Appropriate Use of Social Media
Defeating Social Engineers (Advanced)
Defeating Social Engineers (Standard)
Human Firewall Theme: Security Awareness and Literacy
PCI Essentials for Cardholder Data Handlers and Supervisors
Phishing
Protecting Mobile Data and Devices
Security Awareness Essentials
Strongest Link Theme: Security Awareness and Literacy
Analyzing Personal Financial Statements
Consumer Credit Products
High-Cost Mortgages (HOEPA)
Home Equity (Open-End Credit)
IRS Reporting for Real Estate Transactions
Mortgage Fraud Awareness
Private Mortgage Insurance
Residential Mortgage 1-2-3: Mortgage Process
Reverse Mortgage
Second Lien Real Estate Mortgage Loans/Junior Real Estate Mortgage Loans
Subprime and Predatory Lending
DI – Age
DI – Barriers to Inclusion
DI – Cross-Cultural Business
DI – Cultural Diversity
DI – Defamation
DI – Defamation for Managers
DI – Discrimination
DI – Discrimination for Managers
DI – Diversity Awareness
DI – Documentation
DI – Documentation for Managers
DI – Drug-Free Workplace Program
DI – Employees with Disabilities
DI – Employees with Disabilities for Managers
DI – Gender
DI – Harassment
DI – Harassment for Managers
DI – Language
DI – Marital Status
DI – Race, Color and Nationality
DI – Religion
DI – Retaliation
DI – Retaliation for Managers
DI – Retaliation for Managers
DI – Combating Sexual Harassment (New York State)
DI – Combating Sexual Harassment (New York City)
DI – Sexual Harassment for Non-Supervisors – CA
DI – Sexual Harassment for Supervisors – CA
DI – Sexual Harassment
DI – Sexual Harassment for Supervisors and Managers
DI – Sexual Harassment Refresher
DI—Sexual Orientation
DI – Stereotypes and Assumptions
DI – Veteran Status
DI – Violence and Bullying in the Workplace
DI – Workplace Inclusion
CISA – 01 – Security System Issues
CISA – 02 – Passwords
CISA – 03 – Internet Banking Security
CISA – 04 – Securing Customer Information
CISA – 05 – Securing Nonpublic Areas
CISA – 06 – Information Disposal
CISA – 07 – PINs
CISA – 08 – Customer Requests
CISA – 09 – Interactive Voice Response Systems
CISA – 10 – Clean Desk Policy
CISA – 11 – Media and Equipment
CISA – 12 – Network Component Security
CISA – 13 – Data Encryption Standards
CISA – 14 – Remote Access Standards
CISA – 15 – Laptop and PDA Security
CISA – 16 – Intrusion Detection and Firewall Security
CISA – 17 – Virtual Private Network Security
CISA – 18 – Computer Room Security
CISA – 19 – File Backup and Storage
CISA – 20 – PC Software Controls
CISA – 21 – Virus and Spyware Prevention
CISA – 22 – Incident Response Program
CISA – 23 – Social Engineering
CISA – 24 – Social Media
LE1 – Introduction to Management Basics
LE2 – Time Management
LE3 – Business Writing
LE3 – Business Writing – E3
LE4 – How to Lead and Participate Effectively in Meetings
LE5 – Coaching and Feedback
LE6 – Leading People Through Change
LE7 – Handling Conflict
LE8 – Sharpening Your Interviewing Skills
LE9 – Managing Multiple Generations at Work
LE10 – Introduction to Project Management Concept
Customer Service
REAL Customer Service 1 – Showing Customers You Care
REAL Customer Service 2 – Using Language to Serve the Customer
REAL Customer Service 3 – Opening the Conversation
REAL Customer Service 4 – Diagnosing Customer Needs
REAL Customer Service 5 – Responding to Customer Requests
REAL Customer Service 6 – Taming Challenging Conversations
REAL Customer Service 7 – That’s a Wrap – Closing the Conversation
Cross-Selling
REAL Sales 1 – The Other Side of Service
REAL Sales 2 – Adding Value Through Cross-Selling
REAL Sales 3 – Adding Value Through Up-Selling
REAL Sales 4 – Overcoming Resistance
Education Savings Accounts / Coverdell Education Saving Account
Excess IRA Contributions
*IRA Beneficiary Options
*IRA Contributions
*IRA Distributions
IRA Required Minimum Distributions
*IRA Rollovers, Transfers and Direct Rollovers
Retirement Planning and Saving
*Roth IRA Overview
SIMPLE IRA Basics
*Simplified Employee Pension (SEP) Plans
*Traditional IRA Overview
Ways to Build Wealth
AML CSR “Is There a Mechanic in the House?”
AML CSR Candelais Industries
AML CSR Current on Currency Transaction Reporting
AML CSR Do Not Open Until…
AML CSR The Temporary Holding Pattern
AML Lenders “Did You Do These Yourself?”
AML Lenders “I’ve Got Friends in High Places!”
AML Lenders Collateral
AML Lenders Me and My Shadow
AML Lenders The French Connection
AML Ops “What’s My Line?”
AML Ops The Pay Off
AML Ops What Kind of Laundering Operation Are You Running?
AML Ops Who Do You Know in the Caymans?
AML Ops Wire You, Wire Me
AML Tellers Do You Have 30 $100s For 150 $20s?
AML Tellers Little Blue Men
AML Tellers Martino’s Tavern & Bank
AML Tellers Wonder Construction
AML Tellers You’re in the Money
BSA CSRs – “Hello, Stranger.”
BSA CSRs – “There’s Gotta be a Better Way!”
BSA CSRs – College Daze
BSA CSRs – Is It or Isn’t It?
BSA CSRs – The Owl’s Cry
BSA Lenders – “What City, Please?”
BSA Lenders – What Will They Think of Next?
BSA Lenders – What’s in the Box?
BSA Ops – Coupon Redemption
BSA Ops – Ghost in the System
BSA Ops – Larry’s Food Mart or Larry’s Laundry?
BSA Ops – Miguel’s Discovery
BSA Tellers – A Little Knowledge is Dangerous
BSA Tellers – Business is Booming
BSA Tellers – Connect the Dots
BSA Tellers – What Are Friends For?
BSA/AML for Trust – Non-Profit or Not
BSA/AML for Trust— – the Money to Bolivia
Personal Productivity – Introduction
Personal Productivity – Goal and Task Prioritization
Personal Productivity – Block Scheduling
Personal Productivity – Slush Time Management
Personal Productivity – Leveraging Time
Personal Productivity – How to Delegate
Personal Productivity – Planning Your Schedule
Personal Productivity – Managing Your Schedule
Personal Productivity – Email Management
Personal Productivity – Energy Management
Personal Productivity – Series Summary
Impactful Communication – Series Introduction
Impactful Communication – Setting Proper Expectations
Impactful Communication – Communication Rules
Impactful Communication – Keys to Successful Emails
Impactful Communication – Graduated Learning
Impactful Communication – Effective Listening
Impactful Communication – Assertive Behavior
Impactful Communication – Healthy Conflict
Impactful Communication – Intro to Public Speaking
Impactful Communication – Series Summary
Dynamic Leadership – Introduction
Dynamic Leadership – Key Leadership Qualities
Dynamic Leadership – Developing Trust
Dynamic Leadership – Creating Buy In
Dynamic Leadership – Communicating Why
Dynamic Leadership – Key Training Principles
Dynamic Leadership – Effective Meetings
Dynamic Leadership – Coaching to Peak Performance
Dynamic Leadership – Employee Development Planning
Dynamic Leadership – Accountability Meetings
Dynamic Leadership – Series Summary
Prescriptive Selling – Introduction
Prescriptive Selling – Goal and Metric Planning
Prescriptive Selling – Probing for Needs
Prescriptive Selling – Matching Benefits
Prescriptive Selling – Building Urgency
Prescriptive Selling – Situational Selling
Prescriptive Selling – Next Step Selling
Prescriptive Selling – Trial Closing
Prescriptive Selling – Objection Handling
Prescriptive Selling – Upselling
Prescriptive Selling – Series Summary
Expansion
A Borrower’s Right to Privacy in a Mortgage Transaction-TP
*Anti-Tying
Appraisal and Evaluation Interagency Guidelines
Collection Practices and Loan Workouts
*Commercial Compliance Overview
Consumer Credit Lending Practices
Consumer Credit Products
Consumer Installment Loan Compliance Overview
Consumer Leasing Act: Regulation M
Consumer Lending Regulations
*Equal Credit Opportunity Act: Regulation B
Equal Credit Opportunity Act: Regulation B – E3
Escrow Accounts and Disclosures
Evaluating Business Loans
Exploring Mortgage Servicing Rules
Exploring Small Servicer Mortgage Servicing Rules
*FACT Act Overview
FACT Act Overview – E3
Fair Credit Reporting Act (FCRA)
Fair Credit Reporting Act (FCRA) – E3
Fair Debt Collection Practices Act (FDCPA)
Fair Housing Act (FHA)
*Fair Lending Overview
Fair Lending Overview – E3
Fair Lending Overview – Lending Staff – E3
Federal Regulation of Real Estate Appraisals
Financial Alternatives for Small Business
*Flood Insurance
*Home Mortgage Disclosure Act: Regulation C
Homeowners Protection Act of 1998—PMI Act
*Introduction to Credit Card Regulations
Lending on Commercial Real Estate
Loan Servicing Loss Mitigation
*Loans to Executive Officers: Regulation O
LS-Understanding SBA Eligibility
LS-Understanding SBA Loans
Managing OREO
Military Lending Act
Plain and Simple—A Step-By-Step Guide to the New Integrated Disclosures
Private Education Loans (PEL): HEOA and Reg. Z
Real Estate Settlement Procedures Act (RESPA): Regulation X
Servicemembers Civil Relief Act (SCRA)
Servicemembers Civil Relief Act (SCRA) – E3
Specific Program Guidelines: FHA, VA, USDA
The S.A.F.E. Act
The S.A.F.E. Act – E3
TILA—Beyond Basics—Certain Home Mortgage Loans
TILA—Closed-End Residential Real Estate Loans
TILA—Home Equity Lines of Credit (HELOC)
TILA—Installment Loans—Non-Real Estate Secured
TILA—Open End Loans/Credit Cards
TILA—Unsecured Open-End Loans
Truth in Lending Act: Regulation Z
Affiliate Transactions: Regulation W
Anti-Boycott
*Automated Clearing House (ACH)
Cash Management Services
Check 21 Act Overview
Deposit Compliance
Deposit Compliance – E3
*Electronic Funds Transfer Act: Regulation E
*Electronic Funds Transfer Act: Regulation E – E3
Expedited Funds Availability Act: Regulation CC
Expedited Funds Availability Act: Regulation CC – E3
Federal Deposit Insurance Corporation (FDIC)
Federal Deposit Insurance Corporation (FDIC) – E3
Federal Election Campaign Act (FECA)
Fedwire: Regulation J
*GLB Privacy (No Opt-Out)
GLB Privacy (No Opt-Out) – E3
*GLB Privacy (Opt-Out)
GLB Privacy (Opt-Out) – E3
Methods of International Payments
Overdraft Protection Guidelines and Regulations
Regulation E Error Resolution
*Reserve Requirements: Regulation D
*Right to Financial Privacy Act (RFPA)
Right to Financial Privacy Act (RFPA) – E3
Sweep Account Disclosure Requirements
Truth in Savings: Regulation DD
AML & SAR for Mortgage Lenders and Originators
AML for Customer Service Representatives
*AML for Lenders
*AML for Operations
AML for Tellers
AML: What Are PEPs?
*Anti-Money Laundering (AML)
Anti-Money Laundering (AML) / Bank Secrecy Act (BSA) – E3
Anti-Terrorism – E3
*Anti-Terrorism Overview
*Bank Secrecy Act (BSA)
Beneficial Ownership
BSA for Customer Service Representatives
BSA for Lenders
BSA for Operations
BSA for Tellers
*BSA/AML for Trust
Check Fraud
Check Kiting
Counterfeiting and Forgery
Countering Human Trafficking
Currency Transaction Reporting
Currency Transaction Reports (CTRs) – E3
*Customer Due Diligence and Enhanced Due Diligence (CDD/EDD)
*Customer Identification Program (CIP)
Customer Identification Program (CIP) – E3
*Elder Financial Abuse
*Elder Financial Abuse – E3
Frauds and Scams
Global Anti-Money Laundering Standards – E3
Introduction to Human Trafficking
Management Overview of the BSA and AML Program
New Account ID Procedures (CA Specific)
Nonresident Alien
*Office of Foreign Assets Control (OFAC)
Office of Foreign Assets Control (OFAC) – E3
Politically Exposed Persons (PEPs) – E3
Reporting and Recordkeeping Requirements – E3
*Suspicious Activity Reporting
Suspicious Activity Reporting (SAR) – E3
Suspicious Activity Reports – Red Flags for Lenders – E3
Suspicious Activity Reports – Red Flags for Tellers/CSRs/Operations – E3
The Importance of Anti-Money Laundering in the Mortgage Profession
Trade Finance Fraud
Unlawful Internet Gambling: Regulation GG
Wire Transfers
Accepting Negotiable Instruments
*Bank Broker/Dealer Exemptions: Regulation R
Bomb Threats and Other Security Issues
Cash Handling Skills
Deposit Products and Services
Fraud at the Teller Station
Future of Retail Banking
Handling Consumer Complaints
Handling Stop Payment
Health Savings Accounts
Insurance Disclosures
Insurance Products
Issuing Negotiable Instruments
Measuring Depository Branch Performance
New Account Opening
Non-Deposit Investment Product Sales
Non-Deposit Investment Products
Overview of Teller Responsibilities
Prepaid Access
Private Banking
Records Management
Remote Deposit Capture
Referral Techniques for Non-licensed Employees
Regulatory Compliance for Tellers
Robberies
Safe Deposit Boxes
Savings Bonds
*Trust Law Basics
*Trust Services
Active Shooter/Critical Incidents in Financial Institutions
Advertising Compliance
Americans with Disabilities Act
Bank Bribery Act
Business Continuity and Disaster Recovery
CCPA
Change Management
CISA—Customer Information Security Awareness
Community Reinvestment Act (CRA) for Intermediate Institutions
Community Reinvestment Act (CRA) for Large Institutions
Community Reinvestment Act (CRA) for Small Institutions
Consumer Financial Protection Bureau – CFPB
Consumer Protection Through Accurate and Ethical Advertising – TP
Ethical Dilemmas and the Fight against Mortgage Fraud
Ethics for Bankers
Foreign Corrupt Practices Act (FCPA)
General Data Protection Regulation (GDPR)
Guidelines for an Environmental Risk Program
HIPAA and COBRA for Financial Institutions
Insider Trading
Interest Rate Risk Management
Limitations on Interbank Liabilities: Regulation F
*Red Flags of Identity Theft
Safeguarding Customer Information – Gramm-Leach-Bliley
*Sarbanes – Oxley Act Overview
*Security of Customer Information Guidelines
Telemarketing Consumer Fraud and Abuse Prevention Act
The Importance of Third-Party Vendor Management
Understanding the FFIEC Final Guidance on Social Media
Unfair, Deceptive or Abusive Acts or Practices for the Financial Institution
Advanced Financial Math
Analyzing Company Cash Flows
Annuities
Beginning Financial Math
Business Etiquette
Checking Accounts, Share Drafts and Other Transaction Products
Commercial Banks – An Introduction
Community Relations Programs
Delegation Skills
Direct Mail Marketing Techniques
Federal Reserve and Monetary Policy
Financial Institution Regulation
Financial Markets
Fundamentals of Banking I – The Banking System
Fundamentals of Banking II – The Banking Institution
Greening the Office
Home Banking and Bill Paying
Indirect Lending
Introduction to Appraisal
Loans and Credit
Local Promotion and Advertising Programs
*National Bank Trust Activities (Part 9)
Negotiation Skills
Office Safety
Professional Business Dress – Men
Professional Business Dress – Women
Providing Service to Customers with Disabilities
U.S. Financial Institutions
Understanding Compliance Regulations
BOD – Anti-Money Laundering for Directors and Senior Management
BOD – Bank Secrecy Act for Directors and Senior Management
BOD – Board Delegation of Operating Authority
BOD – Board’s Role in Monitoring Performance
BOD – Community Reinvestment Act
BOD – Compliance Management
BOD – Elder Financial Abuse
BOD – Fair Lending Overview
BOD – Flood Insurance
BOD – Loans to Executive Officers: Regulation O
BOD – Preparing for a Compliance Examination
BOD – Restructuring the Financial Services Industry
BOD – Security of Customer Information Guidelines
BOD – Servicemember’s Civil Relief Act
BOD – Unfair, Deceptive, or Abusive Acts or Practices for the Financial Institution
Bank Secrecy Act Refresher
Community Reinvestment Act (CRA) Refresher
Customer Identification Program (CIP) Refresher
Electronic Funds Transfer Act: Regulation E Refresher
Equal Credit Opportunity Act: Regulation B Refresher
Expedited Funds Availability Act: Regulation CC Refresher
Fair Credit Reporting Act (FCRA) Refresher
Fair Lending Overview Refresher
GLB Privacy Regulation P Refresher
Identity Red Flag Programs Refresher
Office of Foreign Assets Control (OFAC) Refresher
Real Estate Settlement Procedures Act: Regulation X Refresher
Right to Financial Privacy Act (RFPA) Refresher
Truth in Lending Act: Regulation Z Refresher
Truth in Savings: Regulation DD Refresher
Unfair, Deceptive or Abusive Acts or Practices for the Financial Institution Refresher
Ascent
Asset Liability Management: Advanced Practical Applications
Asset Liability Management Nuts and Bolts
Audit Committee Structure and FDICIA Requirements for Committee Makeup
Blockchain – Just the Basics
Board Committee Composition
BSA Update
BSA, AML and CDD: Beneficial Ownership Rules
BSA / AML Developments and Expectations
Business Continuity and Disaster Recovery Planning
CFPB Compliance
Commercial Real Estate Cycles: Where are We Today?
Community Reinvestment Act: Achieving a Solid Rating
Compliance Management Systems: DOJ’s Evaluation
Compliance Oversight Responsibilities
Creating a Culture of Cybersecurity
Cybercrime in Banking
Cybersecurity Impacts on Strategic Planning
Cybersecurity in Mergers and Acquisitions
Cybersecurity Regulatory Update
Deposit Regulation Update
Economic Growth, Regulatory Relief and Consumer Protection Act
Fair and Responsible Banking
Fair Lending: Priorities and Enforcement Trends
Financial Statement Overview
Flood Insurance Principles
Harassment Liability and Establishing a Respectful Workplace
Harassment Liability – Effective Policy and Duty of Care
Home Mortgage Disclosure Act (HMDA)
Navigating the Regulatory Environment
New HMDA Rules: Requirements and Challenges
Purpose, Function and Operations of Banks
Regulation O Review
Successful Strategic Planning
The Art of Onboarding Leaders
The Five Pillars of a BSA / AML Program
The Risks of Combining ERM and Audit Committees
UDAAP
Understanding Loan Pricing: More Than Just Matching the Competition
Vendor Management
FBO – Anti-Boycott
FBO – Anti-Money Laundering (AML)
FBO – Bank Bribery Act
FBO – Bank Secrecy Act for Foreign Branch Offices
FBO – Customer Due Diligence and Enhanced Due Diligence (CDD/EDD)
FBO – Customer Identification Program (CIP)
FBO – Embassy and Foreign Consulate Accounts
FBO – Expedited Funds Availability Act: Regulation CC
FBO – Foreign Correspondent Bank Accounts
FBO – Office of Foreign Assets Control (OFAC)
FBO – Trade Finance Fraud
FBO – Wire Transfers
Unplugged: Anti-Money Laundering
Unplugged: BSA/AML Overview
Unplugged: BSA/AML Program
Unplugged: Currency Transaction Reports
Unplugged: Equal Credit Opportunity Act
Unplugged: Fair Housing Act
Unplugged: Fair Lending Overview
Unplugged: Home Mortgage Disclosure Act
Unplugged: Identity Theft Program
Unplugged: Identity Theft Red Flags
Unplugged: Know Your Customer
Unplugged: OFAC
Unplugged: Phishing
Unplugged: Privacy
Unplugged: Social Engineering
Unplugged: Suspicious Activity Reports
Phishing
Security Awareness Essentials
A Day in the Life Theme: Security Awareness
A Day in the Life Theme (with Adaptive TestOut/Analytics)
Appropriate Use of Social Media
Baseline Information Security Training for IT Professionals
Cloud Security
Data and Records Retention
Defeating Social Engineers (Advanced)
Defeating Social Engineers (Standard)
Email Security and Instant Messaging Security
GDPR: GDPR for Data Handlers
GDPR: How to Comply With the GDPR in the US
GDPR: Introduction and Overview
GDPR: Key Principles of the GDPR
GDPR: Navigating the GDPR with our US Partners
GDPR: Transfers of Data Outside of the EU
Human Firewall Theme (with Adaptive TestOut/Analytics)
Human Firewall Theme: Security Awareness and Literacy
Incident Reporting
Information Security for Executives
“Internet of Things” (IoT) and Home Security
Introduction to the OWASP Top 10
Password Management
PCI Essentials for Cardholder Data Handlers and Supervisors
PCI Requirements Overview for I.T. Professionals
Phishing
Physical Security
Privacy and Data Protection
Privileged User Security
Protecting Mobile Data and Devices
Security Awareness Essentials
Security Awareness for Managers
Security Awareness for the Home
Security Awareness Fundamentals Theme (with Adaptive TestOut/Analytics)
Strongest Link Theme (with Adaptive TestOut/Analytics)
Strongest Link Theme: Security Awareness and Literacy
Working Remotely
GDPR: Introduction and Overview
GDPR: Key Principles of the GDPR
GDPR: Transfers of Data Outside of the EU
GDPR: Navigating the GDPR with our US Partners
GDPR: GDPR for Data Handlers
GDPR: How to Comply With the GDPR in the US
HIPAA/HITECH Privacy for Business Associates
HIPAA/HITECH Privacy for Covered Entities
HIPAA/HITECH Information Security
PCI Essentials for Cardholder Data Handlers and Supervisors
PCI Requirements Overview for I.T. Professionals
Privacy and Data Protection
Data and Records Retention
Coronavirus Phishes and Scams
Defending Against Phishers
Email and Instant Messaging Security
Phishing Defense Essentials
Protecting Mobile Data and Devices
“The Internet of Things” and Home Security
Security Awareness for the Home
Working Remotely
These courses are offered in partnership with Eensight.
Accounting
Cash Flow Analysis
Cash Flow Construction
Cash Flow Forecasting
Credit Skills Diagnostic Assessment
Credit Write-Up
Financial Statement Analysis
Guarantor Analysis
Loan Documentation
Loan Structuring
Sources of Repayment
These courses are offered in partnership with Eensight.
Credit Skills Diagnostic Assessment
Following up on the Loan
Government Regulations and the Lending Process
Introduction to Consumer Credit
Investigating the Applicant – Part 1
Investigating the Applicant – Part 2
Making the Decision
Preventing Fraud
Processing the Loan
Taking the Loan Application
The Five Stage Lending Process
These courses are offered in partnership with Eensight.
Section 1: Understanding your Small Business Customer
Section 2: Accounting Basics
Section 3: Tax Returns and Legal Structure
Section 4: The Balance Sheet
Section 5: The Income Statement
Section 6: Combining the Balance Sheet and Income Statement
Section 7: Understanding Small Business Borrowing Needs
Section 8: Personal Financial Statements
These courses are offered in partnership with Eensight.
Section 1: Introduction
Section 2: Cash Cycle and Financial Analysis Essentials
Section 3: Do Your Homework
Section 4: Effective Sales Conversations
Section 5: Discovering Cash Management Financing Needs
Section 6: Value Added Solutions and Effective Closing