

PANDEMIC PREPAREDNESS & RECOVERY (COVID-19)
GUIDE
Check back periodically. We will keep this page current with additional resources to help you do your job efficiently, effectively and engagingly.
Keep Learning. Keep Growing. Stay Well.
– Your OnCourse Learning Family
PANDEMIC PREPAREDNESS & RECOVERY (COVID-19)
GUIDE
Check back periodically. We will keep this page current with additional resources to help you do your job efficiently, effectively and engagingly.
Keep Learning. Keep Growing. Stay Well.
– Your OnCourse Learning Family
Resources for Financial Institution Professionals
We all find ourselves in extraordinary times, coming together to ensure the health and safety of our families, colleagues and customers as the COVID-19 crisis unfolds and impacts our businesses and personal lives. To help you keep your employees productive and learning we wanted to share with you some best practices resources and links that we find helpful in navigating through this situation.

PANDEMIC PREPAREDNESS & Recovery
Ensure Your Financial Institution’s Pandemic Preparedness Plan is Current
As your trusted partner, we’ve pulled together several resources that will help financial institutions review their plans for updates and provide guidance on how to enact their Pandemic Preparedness Plans. We’ve also included resources you’ll need as you prepare to re-open your institution.
Resources
eBook • How to Enact Your Pandemic Preparedness Plan
Provided by OnCourse Learning • Free
Blog • Post-Pandemic: Are You Preparing for What Comes Next?
Provided by OnCourse Learning • Free
Blog • Returning to Work After COVID-19: A Guide for Financial Institutions
Provided by OnCourse Learning • Free
OnDemand Webinar • Branch Reopening: Let’s Discuss the Plan to Safely Open the Doors!
Provided by bankwebinars.com • Subject to registration fee
OnDemand Webinar • IRAs and the CARES Act – 2.0
Provided by bankwebinars.com • Subject to registration fee
Provided by bankwebinars.com • Free
OnDemand Webinar • Regulatory Expectations of Loan Portfolio Management During a Crisis
Provided by bankwebinars.com • Free
OnDemand Webinar • AFC Under the Microscope: Update on Coping with COVID-19, CARE ACT, FFIEC Exam Manual and More
Provided by ACAMS • Free
OnDemand Webinar • COVID-19 with Former Surgeon General
Provided by bankwebinars.com • Free
Blog • Bank & Credit Union Guide to the CARES Act and the Paycheck Protection Program
Provided by OnCourse Learning • Free
Blog • Guidelines on How to Create a Pandemic Preparedness Plan in Your Institution
Provided by OnCourse Learning • Free
OnDemand Webinar • Allowing Safe Deposit Box Access During a Pandemic Branch Closing
Provided by bankwebinars.com • Subject to registration fee
OnDemand Webinar • Pandemic Fraud: What’s Ahead
Provided by bankwebinars.com • Subject to registration fee
OnDemand Webinar • Coronavirus – Check Your Pandemic Plan and BCP
Provided by bankwebinars.com • Subject to registration fee
PDF • FFIEC Interagency Statement on Pandemic Planning
OnDemand Webinar • Protecting Your Business and Customers In Today’s Turbulent Market
Provided by Mortgage Champions and OnCourse Learning • Free
OnDemand Webinar • COVID-19 New FMLA and Paid Leave Obligations
Provided by bankwebinars.com • Subject to registration fee
OnDemand Webinar • Pandemic Planning – A New Reality, New Regulatory Guidance: Are You Prepared?
Provided by bankwebinars.com • Subject to registration fee
OnDemand Webinar • SECURE Act and CARES Act Update
Provided by bankwebinars.com • Subject to registration fee

WORKING REMOTELY
Working Remotely Best Practices & Guidance
Federal, state, and local agencies have suggested that if employees can work from home, they should do so. As a financial institution, this may be something that employees are not used to doing on a consistent basis.
Supervising Employees While Working Remote
Even the most skilled leader can be thrown for a loop when they are suddenly thrown into a remote working environment.
- Set Clear Expectations With Your Staff
Focus on goal-oriented tasks with specific deadlines. These tasks help keep employees engaged and motivated during this time. - Set Up Team Calls and Daily Check Ins
Be mindful that employees need structure and interaction to stay motivated, no matter how long working remotely may last. - Teach Security Best Practices
As a financial institution, security of information is of the highest priority and when working remotely, additional best practices must be followed.
Resources
Online Training • Remote Worker Preparedness Series
Provided by OnCourse Learning, in partnership with Inspired eLearning
OnDemand Webinar • Build Relationships Virtually
Provided by bankwebinars.com • Subject to registration fee
Infographic • Know Your Role in Security Awareness
Provided by OnCourse Learning • Free
Blog • 5 Tips to Stay Healthy and Active While Working from Home
Provided by OnCourse Learning • Free
Blog • Security Awareness Training for Working Remotely
Provided by OnCourse Learning • Free
Blog • Learning Leaders – Take Charge in Times of a Pandemic
Provided by Chief Learning Officer • Free
Blog • Leading in Uncertain Times: Leadership Response to the COVID-19 Pandemic
Provided by Adtalem Global Education • Free
eBook • 10 Security Best Practices When Working Remote
Provided by OnCourse Learning, in partnership with SBS Cybersecurity • Free
OnDemand Webinar • Working Remotely – Prepare for the New Normal
Provided by bankwebinars.com • Subject to registration fee

EMPLOYEE ENGAGEMENT
To help ensure your employees are staying productive, practicing security best practices and continuing to grow their skill set – now might be a good time to have your employees take these OnCourse Learning courses.
If you are a current or a prospective customer and do not have access to these courses, please let us know and we will be happy to work with you. Learn more about our compliance and professional development online training and webinars.
Professional Development Courses
- Dynamic Leadership Series
- Impactful Communication
- Personal Productivity Series
- Prescriptive Selling
Security Courses
- Remote Worker Preparedness
- Security Awareness for the Home
- Protecting Mobile Data and Devices
- The Internet of Things and Home Security
- Defending Against Phishers
Resources
OnDemand Webinar • Taking Training from Classroom to Virtual
Provided by bankwebinars.com • Subject to registration fee
Blog • 5 Ways Training Can Provide Employee Engagement During Social Isolation
Provided by OnCourse Learning • Free
Blog • What is a Connected Learner?
Provided by OnCourse Learning • Free
Blog • How to Provide Engaging Compliance Training for Banking
Provided by OnCourse Learning • Free
Blog • Why Professional Skills Are Important in Financial Services
Provided by OnCourse Learning • Free
Blog • 5 Qualities of an Effective Leader During a Pandemic (and Beyond)
Provided by OnCourse Learning • Free
Blog • 5 Ways to Identify Skills Gap
Provided by OnCourse Learning • Free
PARTNER RESOURCES
Webinar • Fact vs Fiction: The New Realities of Financial Crimes Risk Management
Provided by ACAMS • Free
Webinar • Current AML Risks and Trends: A Global Perspective – Insights from the Field
Provided by ACAMS • Free
OnDemand Webinar • Get Certified with ACAMS
Provided by ACAMS • Free
OnDemand Webinar • Mid-Year Review: Assessing Year-to-Date AFC Issues and Challenges
Provided by ACAMS • Free
OnDemand Webinar • Coronavirus (COVID-19) Account and Business Skills Enhancement Bundle
Provided by Becker • Free
Video • The Importance of Self-Care During COVID-19
Provided by Adtalem Global Education • Free
CDC & INDUSTRY RESOURCES
Center for Disease Control (CDC)
Guidelines on how to best prevent the spread of the virus, as well as what to do if you or one of your employees believes they may be sick:
Financial Industry Agency Resources
Many agencies have issued guidance for financial institution during this uncertain time. Here’s a few that we find most helpful.
Want to Learn More?
Please contact us.