1. Commercial Lending: Fair Lending and Other Concerns – Microlearning FAST Modules

    This course provides an overview of the Fair Lending laws and other regulatory concerns, including the Equal Credit Opportunity Act, Truth in Lending Act, Fair Credit Reporting Act, Service Members Relief Act, UDAAP, Regulation O, and the Community Reinvestment Act. The course also provides an overview of the categories of discrimination.

    FAST Modules:
    – ECOA and Discrimination in Lending
    – Unfair, Deceptive and Abusive Acts or Practices
    – Truth in Lending Act
    – Regulation O

    *Each FAST Module is 5-10 minutes in length.

  2. Commercial Lending: Collateral – Microlearning FAST Modules

    This course provides an overview of collateral and how it is used in commercial loans, including an explanation of acceptable collateral types and information needed to verify collateral in commercial loans. There are five key types of collateral for commercial lending: cash, real property, unpaid invoice (less common), inventory, and blanket liens (less common). Understanding the types of collateral helps borrowers determine the best choice for the situation. This course will teach commercial lenders how to analyze collateral for loan security and approval.

    FAST Modules:
    – Collateral
    – Types of Collateral
    – Collateral Verification

    *Each FAST Module is 5-10 minutes in length.

  3. Commercial Lending: Cash Flow & Underwriting – Microlearning FAST Modules

    This course provides an overview of key steps in underwriting a commercial loan. It also discusses the importance of cash flow analysis in underwriting, how to construct a cash flow analysis, and how to interpret the cash flow statement. 

    FAST Modules:
    – Underwriting a Commercial Loan
    – Why Cash Flow Is Important
    – Constructing and Analyzing Cash Flow Analysis”

    *Each FAST Module is 5-10 minutes in length.

  4. Commercial Compliance Overview – Microlearning FAST Modules

    This course provides an overview of the compliance issues affecting commercial lending. As you will see, some laws and regulations apply to all types of commercial loans. Other laws and regulations apply specifically to real estate-related commercial loans. The course discusses these acts and guidelines, along with others, that employees at financial institutions should be aware of and comply with specific requirements.

    FAST Modules:
    – Community Reinvestment Act
    – Home Mortgage Disclosure Act
    – Anti-Money Laundering
    – Flood Insurance Requirements
    – Equal Credit Opportunity Act
    – Real Estate Lending Guidelines
    – Loans to Insiders
    – Regulation U

    *Each FAST Module is 5-10 minutes in length.

  5. Handling Consumer Complaints – Microlearning FAST Modules

    This course explains the importance of properly handling consumer complaints in relation to your financial institution’s success and how to develop and implement an effective complaint program.

    FAST Modules
    – Effective Complaint Programs
    – Implementing a Complaint Program

    *Each FAST Module is 5-10 minutes in length.

  6. Bank Broker/Dealer Exemptions: Regulation R – Microlearning FAST Modules

    This course is an introduction to Regulation GG and contains an overview of the regulation, the Unlawful Internet Gambling Enforcement Act, the policies and procedures that need to be implemented, the due diligence that must occur at the opening of an account, how to handle suspicious and restricted transactions, and other pertinent issues.

    FAST Module:
    – Scope and Prohibitions
    – Regulation R Exemptions
    – Permitted Activities
    – Network Exception
    – Institutional and High Net Worth Customers Exception|
    – Trust and Fiduciary Activities Exception
    – Sweep Exception
    – Safekeeping and Custodian Exception|
    – Other Exceptions
    – Compliance Program

    *Each FAST Module is 5-10 minutes in length.

  7. Frauds and Scams – Microlearning FAST Modules

    Financial institutions handle and process large amounts of money, which makes them targets for criminals. This course discusses security threats to financial institutions posed by con artists, frauds, and scams as well as ways you can protect yourself, your institution, and your customers from frauds and scams.

    FAST Modules:
    – Frauds, Scams, and Con Artists
    – Check Fraud
    – Cash Fraud
    – Targeting Customers and Institutions

    *Each FAST Module is 5-10 minutes in length.

  8. Beneficial Ownership – Microlearning FAST Modules

    These modules introduce you to the basic standards and procedures that apply when you accept or cash checks that are presented at the teller window. Because customers present checks on a regular basis, you will need to know basic check law requirements so you can effectively respond to customers’ deposit and check-cashing requests.

    FAST Modules:
    – The Customer Due Diligence Rule
    – Legal Entity Customers
    – The Beneficial Owner

    *Each FAST Module is 5-10 minutes in length.

  9. Enterprise Risk Management – E3

    Enterprise Risk Management dives into what ERM is all about and explores its key components. It also shares some best practices to help implement ERM effectively at your bank.

    Throughout the course, you will learn about the various types of risks that ERM addresses, giving you a comprehensive understanding of how this framework can benefit your institution. The course will also take a balanced look at the advantages and disadvantages of ERM so you can make informed decisions about how to apply it.

  10. California Workplace Violence

    The ongoing threat of violence in the workplace continues to weaken morale and compromise organizational culture, not to mention putting employees’ safety at risk. It’s unacceptable that people should have to face the threat of violence while doing their jobs. To meet California Labor Code 6401.9, this training should be supplemented with workplace-specific violence risks and controls. This training addresses:
    – Definition of workplace violence and threats
    – Warning indicators
    – Specific threats to the workplace
    – What bystanders who witness threats or violence can do
    – Ways employees can de-escalate threats of violence
    – An organization’s workplace violence prevention plan
    – Responding to an armed intruder
    – How to report concerns
    – A manager’s duties to prevent and respond to workplace violenc
    – Post incident responsibilities to prevent reoccurance

    Disclaimer: This course supports compliance with California Senate Bill 553 and section 6401.9 regarding training on workplace violence. Additional training may be needed to supplement this training to address requrements regarding workplace-specific risks and controls to prevent and mitigate violence.