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Package Your Training

We understand our clients have unique business requirements, so we created flexible training packages to best meet the needs of your financial institution.

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  1. BSA/AML for Tellers – E3

    The Bank Secrecy Act (BSA) helps the U.S. government fight money laundering. Tellers can help law enforcement and federal authorities detect, disrupt, and prosecute criminals by following the BSA’s policies on transaction reporting, identifying suspicious activity, and recordkeeping. This course teaches how the BSA applies to the teller’s front-line position.

    30 Minutes

    Series: Transaction Compliance

    Course Type: E3

  2. BSA/AML for Operations – E3

    This course examines components of the Bank Secrecy Act (BSA) that are important to operations employees, including Currency Transaction Reports and Suspicious Activity Reports. Operations employees have greater access to customer account records than other financial institution employees, which provides increased opportunities to detect certain types of fraud.

    30 Minutes

    Series: Transaction Compliance

    Course Type: E3

  3. BSA/AML for Lenders – E3

    This course examines Bank Secrecy Act (BSA) components important to loan officers, including specific requirements regarding customer identification procedures. This course also explains what suspicious activity a loan officer needs to investigate, and the process for reporting it.

    30 Minutes

    Series: Transaction Compliance

    Course Type: E3

  4. Counterfeiting and Forgery – E3

    Counterfeiting and forgery are concerns for financial institutions because of the amount of money handled and processed. Financial institutions must take steps to ensure the security of money. This course explains counterfeiting and forgery, how to recognize this security threat, and what actions to take.

    60 Minutes

    Series: Transaction Compliance

    Course Type: E3

  5. BSA/AML for Customer Service Representatives (CSRs) – E3

    The Bank Secrecy Act (BSA) helps the U.S. government fight money laundering. Customer service representatives (CSRs) can help law enforcement and federal authorities detect, disrupt, and prosecute criminals by following BSA policies for customer identification, transaction reporting, and recordkeeping. This course teaches how the BSA applies to the front-line position of a CSR.

    30 Minutes

    Series: Transaction Compliance

    Course Type: E3

  6. Regulation U

    Regulation U is a set of rules that banks and other lenders must follow when they lend money for buying or holding margin stocks. This course reviews the lending restrictions, applicability, registration, reporting, and other requirements of the regulation.

    30 Minutes

    Series: Enterprise Risk Management & Compliance for Banks, Enterprise Risk Management & Compliance for Credit Unions

    Course Type: E3

  7. Cash Handling Skills – E3

    Whether you are a bank teller, or you manage a team of tellers, keeping your money-handling skills sharp is essential. Revisit how to handle cash properly.

    60 Minutes

    Series: Retail Banking for Banks, Retail Banking for Credit Unions

    Course Type: E3, Online Self-Paced

  8. Safeguarding Customer Information – Gramm-Leach-Bliley – E3

    Laws and federal rules governing the confidentiality of consumer information include the steps financial institutions must follow in the event of a security breach. Fraudsters breach security, gain confidential information, and scam financial institutions by using pretext calling and social engineering. This course teaches countermeasures to those scams and how to reduce the likelihood of successful fraud.

    30 Minutes

    Series: Enterprise Risk Management & Compliance for Banks, Enterprise Risk Management & Compliance for Credit Unions

    Course Type: E3, Online Self-Paced

  9. Overdraft Protection Guidelines and Regulations – E3

    This course provides an overview of the important regulations and regulatory guidance concerning overdraft practices, both discretionary overdraft programs as well as automated overdraft programs operated by all types of financial institutions. The course alos discusses the elements of a good overdraft program.

    30 Minutes

    Series: Deposit Compliance for Banks, Deposit Compliance for Credit Unions

    Course Type: E3, Online Self-Paced

  10. Frauds and Scams – E3

    Financial institutions handle and process large amounts of money, which makes them targets for criminals. This course discusses security threats to financial institutions posed by con artists, frauds, and scams as well as ways you can protect yourself, your institution, and your customers from frauds and scams.

    45 Minutes

    Series: Enterprise Risk Management & Compliance for Banks, Enterprise Risk Management & Compliance for Credit Unions

    Course Type: E3