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Package Your Training

We understand our clients have unique business requirements, so we created flexible training packages to best meet the needs of your financial institution.

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  1. Elder Financial Abuse – Microlearning FAST Modules

    This new course explains elder financial abuse by teaching you how to recognize the different types of abuse, who the typical perpetrators of abuse are, and how to identify the victims of abuse. The course also illustrates ways that you can detect and prevent elder financial abuse in your institution. The appropriate response to financial abuse will be demonstrated through illustrations and case examples.

    FAST Modules:
    - Elder Financial Abuse Basics
    - Understanding Elder Financial Abuse
    - Detecting Elder Financial Abuse
    - Responding to Elder Financial Abuse

    *Each FAST Module is 5-10 minutes in length.

    9 Minutes

    Series: Microlearning FAST Modules

    Course Type: Microlearning FAST Modules

  2. Politically Exposed Persons – Microlearning FAST Modules

    This course explains who is considered a Politically Exposed Person (PEP) and the associated money laundering risks they represent under the USA PATRIOT Act. Customer service representatives, private bankers, and commercial account managers must be able to understand how to identify a PEP and explain why a politically exposed person is associated with a higher money laundering risk in connection with certain accounts.

    FAST Modules:
    - Politically Exposed Persons Overview
    - PEPs and Suspicious Activity
    - PEP Scenario

    *Each FAST Module is 5-10 minutes in length.

    10 Minutes

    Series: Microlearning FAST Modules

    Course Type: Microlearning FAST Modules

  3. Business Continuity and Disaster Recovery – Microlearning FAST Module

    Business continuity planning involves every employee at your institution. While the level of participation will vary, a solid understanding and knowledge of your institution's business continuity plan are critical. These modules discuss why BCP should be important to you, the process-oriented approach to BCP and its elements, and best practices for your institution.

    FAST Modules:
    - Introduction to Business Continuity
    - The BCP Program
    - Employee Preparedness

    *Each FAST Module is 5-10 minutes in length.

    10 Minutes

    Series: Microlearning FAST Modules

    Course Type: Microlearning FAST Modules

  4. Bomb Threats and Other Security Issues – Microlearning FAST Modules

    Because of the possibility of violent crimes against financial institutions and their employees, understanding how to respond in case of an incident and what steps to take is crucial in protecting employees and consumers against these threats. In addition, it is imperative that you understand your role when addressing other emergency situations.

    FAST Modules:
    - Physical Threat Basics
    - Suspicious Mail
    - Emergencies and Other Security Issues

    *Each FAST Module is 5-10 minutes in length.

    10 Minutes

    Series: Microlearning FAST Modules

    Course Type: Microlearning FAST Modules

  5. Accepting Negotiable Instruments – Microlearning FAST Modules

    These modules introduce you to the basic standards and procedures that apply when you accept or cash checks that are presented at the teller window. Because customers present checks on a regular basis, you will need to know basic check law requirements so you can effectively respond to customers' deposit and check-cashing requests.

    FAST Modules:
    - Accepting Negotiable Instruments Basics
    - Accepting Checks
    - Fraud

    *Each FAST Module is 5-10 minutes in length.

    10 Minutes

    Series: Microlearning FAST Modules

    Course Type: Microlearning FAST Modules

  6. Ethics for the Financial Institution – Microlearning FAST Modules

    These modules focus on the ethical standards that should guide you and other employees at your financial institution. You will learn strategies that can help you minimize common areas of concern and work-related ethical dilemmas. As a financial institution employee, it's important to understand the importance of how to act ethically, especially as conflicts arise.

    FAST Modules:
    - Ethics Basics
    - Insider Information
    - Conflicts of Interest
    - Other Ethical Issues
    - Taking Ethical Action

    *Each FAST Module is 5-10 minutes in length.

    10 Minutes

    Series: Microlearning FAST Modules

    Course Type: Microlearning FAST Modules

  7. Bank Bribery Act – Microlearning FAST Module

    As a financial institution employee, you are prohibited from accepting certain gifts under the Bank Bribery Amendments Act. Find out what gifts are not permissible; then test your knowledge in a model scenario.

    FAST Modules:
    - Bank Bribery Act Basics
    - Exceptions

    *Each FAST Module is 5-10 minutes in length.

    10 Minutes

    Series: Microlearning FAST Modules

    Course Type: Microlearning FAST Modules

  8. Unfair, Deceptive or Abusive Acts or Practices for the Financial Institution – Microlearning FAST Modules

    These modules cover unfair, deceptive, and abusive acts and practices that can cause significant financial injury to consumers, erode consumer confidence and undermine the financial marketplace. These modules describe the federal laws that protect consumers from financial harm associated with such practices and that involve financial products and services such as deposit products or lending activities.

    FAST Modules:
    - Introduction to UDAAP
    - UDAAP and Other Laws
    - UDAAP Compliance Management
    - Transaction-Related UDAAP Compliance Management\
    - Complaints and UDAAP

    *Each FAST Module is 5-10 minutes in length.

    10 Minutes

    Series: Microlearning FAST Modules

    Course Type: Microlearning FAST Modules

  9. Red Flags of Identity Theft – Microlearning FAST Modules

    These modules provide an introduction and overview of identity theft. To apply the techniques to help prevent identity theft, it is also important to recognize identity theft's impact on its victims and understand how perpetrators conduct this crime.

    FAST Modules:
    - Identity Theft Basics
    - Identity Theft Prevention Program
    - The Importance of Prevention

    *Each FAST Module is 5-10 minutes in length.

    10 Minutes

    Series: Microlearning FAST Modules

    Course Type: Microlearning FAST Modules

  10. Deposit Compliance – Microlearning FAST Modules

    Learn about the rules and regulations that govern deposit accounts. Topics include customer identity verification, account information disclosure, consumer reporting agency notices, deposited funds availability, electronic funds transfer and the amount of money kept in reserves.

    FAST Modules:
    - The USA Patriot Act
    - Truth in Savings Act
    - Electronic Funds Transfer Act
    - Expedited Funds Availability Act

    *Each FAST Module is 5-10 minutes in length.

    10 Minutes

    Series: Microlearning FAST Modules

    Course Type: Microlearning FAST Modules