Package Your Training
We understand our clients have unique business requirements, so we created flexible training packages to best meet the needs of your financial institution.
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What is a Regulation? Compliance?
This class will focus on the process of a law to a regulation and how it impacts our compliance department. We will look at how rules and proposed rules get published, how commentary supports a regulation, and how regulations are amended.
14 Minutes
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Understanding Checks
What is a check? How does it clear? What are its components? Learn about this payment mechanism and how it works for many account holders who still like to pay by check.
10 Minutes
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Treasury Checks and Postal Money Orders
During this class, you will learn about federal checks. The treasury check and the postal money order have special security features and special rules. Learn more during this class on how to detect fraudulent items.
10 Minutes
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The Role of the Teller in the Community
As a teller, you are part of a community where you live and work. This program focuses on the connection between the financial institution and the community, and how we can best be of service to our industry and our homes.
4 Minutes
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The Currency Transaction Report
Financial institutions report cash in and cash out if it is over $10,000. These reports are required under the Bank Secrecy Act (BSA). Learn the fundamentals of a Currency Transaction Report (CTR) and how to complete it.
13 Minutes
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Simple Rules on Checks
The Uniform Commercial Code 3 and 4 in every state governs checks and liability between parties. This class simplifies those legal issues with ten easy rules to follow to help you remember these complex legal situations.
21 Minutes
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Red Flags for Human Trafficking and Smuggling
The Department of the Treasury has developed red flags for detecting behavior that may indicate human smuggling and human trafficking. During this program, we will cover those red flags and how financial institution’s staff can respond.
13 Minutes
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Red Flags for Elder Fraud
Today’s teller is asked to keep an eye out for activity which may indicate elder abuse. During this program, learn how to detect elder abuse and what you can do to prevent it. Learn more in this short class.
20 Minutes
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Placing a Hold on a Check
Regulation CC governs how holds are placed on checking accounts. Learn all about holds. How do we place a hold? When do we place a hold? What forms can we use? Many more questions about check holds will be answered.
16 Minutes
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Keep Safe
It is important that employees and customers are safe in a potentially harmful situation. Learn what to do during a robbery or active shooter. This program will orient you and then you will have your own procedural training that will go over specifics for your institution.
14 Minutes