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Package Your Training

We understand our clients have unique business requirements, so we created flexible training packages to best meet the needs of your financial institution.

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  1. Communicating with Borrowers Facing Foreclosure

    By the end of this course, you will be able to describe RESPA foreclosure requirements and explain requirements of the Protecting Tenants at Foreclosure Act.

    20 Minutes

    Series: Mortgage Servicing Compliance

    Course Type: Online Self-Paced

  2. Disputes and Information Requests

    This course provides a refresher on RESPA error resolution procedures and provides an explanation of requirements involved in information requests.

    20 Minutes

    Series: Mortgage Servicing Compliance

    Course Type: Online Self-Paced

  3. Early Delinquent Borrowers

    This course provides an overview of the functions of servicer personnel in regards to early delinquent borrowers.

    20 Minutes

    Series: Mortgage Servicing Compliance

    Course Type: Online Self-Paced

  4. Escrows

    Refresh your understanding of escrows statements and escrow analysis with this course.

    30 Minutes

    Series: Mortgage Servicing Compliance

    Course Type: Online Self-Paced

  5. Force Placed Insurance

    Review force-placed insurance and recall your understanding of force-placed insurance requirements with this course.

    15 Minutes

    Series: Mortgage Servicing Compliance

    Course Type: Online Self-Paced

  6. Introduction to Mortgage Servicing Compliance and Risk Management

    This course explains the need for servicing procedures and provides an overview of the 11 other topics in this series.

    20 Minutes

    Series: Mortgage Servicing Compliance

    Course Type: Online Self-Paced

  7. Loss Mitigation Procedures

    This course provides a refresher on loss mitigation procedures. By the end of this course, you will be able to describe actions taken on a loss mitigation application submission as well as know how to evaluate all options for loss mitigation.

    30 Minutes

    Series: Mortgage Servicing Compliance

    Course Type: Online Self-Paced

  8. Mortgage Servicing Transfers

    This course provides a quick review of responsibilities and compliance requirements regarding mortgage servicing transfers and mortgage transfer disclosures as well as understanding the differences between the two types of disclosures.

    15 Minutes

    Series: Mortgage Servicing Compliance

    Course Type: Online Self-Paced

  9. Payment Processing

    This course provides a review of certain mortgage servicing rules regarding periodic statements, how to determine if a loan is a high-cost mortgage, and compliance requirements with payoff statements and credit balances.

    15 Minutes

    Series: Mortgage Servicing Compliance

    Course Type: Online Self-Paced

  10. Private Mortgage Insurance (PMI) Cancellation and Termination

    This course provides a review of the Homeowners Protection Act and explains the cancellation of PMI through automatic and requested termination.

    15 Minutes

    Series: Mortgage Servicing Compliance

    Course Type: Online Self-Paced