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Package Your Training

We understand our clients have unique business requirements, so we created flexible training packages to best meet the needs of your financial institution.

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  1. Understanding Compliance Regulations

    Teller will find an overview of the many federal compliance regulations that impact on their job in this course.

    60 Minutes

    Series: Banker's Knowledge, Retail Banking for Banks, Retail Banking for Credit Unions

    Course Type: Online Self-Paced

  2. Home Banking and Bill Paying

    This course describes various types of home banking and bill paying services and why they are popular with clients.

    60 Minutes

    Series: Banker's Knowledge, Retail Banking for Credit Unions

    Course Type: Online Self-Paced

  3. Analyzing Company Cash Flows

    This course covers analyzing cash flow statements to distinguish between profit and cash flow. Learn how to use cash flow statements and traditional debt service coverage measures to interpret cash flow repayment risks.

    60 Minutes

    Series: Banker's Knowledge, Credit Union Professional's Knowledge

    Course Type: Online Self-Paced

  4. Commercial Banks – An Introduction

    This course describes the structure of the commercial bank industry including the number of firms, organization form, size, ownership, and geographic location of banking offices. It also describes bank regulation, financial aspects and international banking.

    60 Minutes

    Series: Banker's Knowledge, Credit Union Professional's Knowledge

    Course Type: Online Self-Paced

  5. Checking Accounts, Share Drafts and Other Transaction Products

    Checking and share draft accounts allow consumers/members to handle a number of different financial transactions that would otherwise be difficult to manage. This course will introduce the types of accounts available to credit union members, bank customers, and other financial institution consumers.

    60 Minutes

    Series: Banker's Knowledge, Credit Union Professional's Knowledge

    Course Type: Online Self-Paced

  6. U.S. Financial Institutions

    This course explains the US financial system's major financial institutions, the functions they perform and their relationship to one another.

    90 Minutes

    Series: Banker's Knowledge

    Course Type: Online Self-Paced

  7. Providing Service to Customers with Disabilities

    Learn to better serve, interact with and accommodate customers who have disabilities. Practice your skills using case studies that will help you identify different disabilities, and discover steps you and your institution can take for a more accessible facility.

    60 Minutes

    Series: Banker's Knowledge

    Course Type: Online Self-Paced

  8. Professional Business Dress – Women

    This course discusses the importance of business dress and its impact on career development. It also describes the basic elements necessary to develop a business dress program for women.

    30 Minutes

    Series: Banker's Knowledge

    Course Type: Online Self-Paced

  9. Professional Business Dress – Men

    This course discusses the importance of business dress and its impact on career development. It also describes the basic elements necessary to develop a business dress program for men.

    30 Minutes

    Series: Banker's Knowledge

    Course Type: Online Self-Paced

  10. Office Safety

    This course introduces office safety and explains how to improve office safety.

    20 Minutes

    Series: Banker's Knowledge

    Course Type: Online Self-Paced