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Package Your Training

We understand our clients have unique business requirements, so we created flexible training packages to best meet the needs of your financial institution.

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  1. Truth in Savings Act: Regulation DD – E3

    This course explains how the Truth in Savings Act (TISA) and Regulation DD help consumers make informed decisions when depositing money at financial institutions.

    60 Minutes

    Series: Lending Compliance for Banks, Lending Compliance for Credit Unions

    Course Type: E3

  2. Handling Consumer Complaints – E3

    This course explains the importance of properly handling consumer complaints in relation to your financial institution’s success and how to develop and implement an effective complaint program.

    30 Minutes

    Series: Lending Compliance for Banks, Lending Compliance for Credit Unions

    Course Type: E3

  3. Beneficial Ownership – E3

    This course explores the requirements of the customer due diligence rule (CDD Rule) issued by the Financial Crimes Enforcement Network (FinCEN) and explains the rule, the concept of legal entity owners, and how to identify and document beneficial owners.

    30 Minutes

    Series: Lending Compliance for Banks, Lending Compliance for Credit Unions

    Course Type: E3

  4. Commercial Lending: Fair Lending & Other Concerns – E3

    This course provides an overview of the Fair Lending laws and other regulatory concerns, including the Equal Credit Opportunity Act, Truth in Lending Act, Fair Credit Reporting Act, Service Members Relief Act, UDAAP, Regulation O, and the Community Reinvestment Act. The course also provides an overview of the categories of discrimination.

    15 Minutes

    Series: Lending Compliance for Banks, Lending Compliance for Credit Unions

    Course Type: E3

  5. Commercial Lending: Cash Flow and Underwriting – E3

    This course provides an overview of key steps in underwriting a commercial loan. It also discusses the importance of cash flow analysis in underwriting, how to construct a cash flow analysis, and how to interpret the cash flow statement.

    45 Minutes

    Series: Lending Compliance for Banks, Lending Compliance for Credit Unions

    Course Type: E3

  6. Commercial Lending: Collateral – E3

    This course provides an overview of collateral and how it is used in commercial loans, including an explanation of acceptable collateral types and information needed to verify collateral in commercial loans. There are five key types of collateral for commercial lending: cash, real property, unpaid invoice (less common), inventory, and blanket liens (less common). Understanding the types of collateral helps borrowers determine the best choice for the situation. This course will teach commercial lenders how to analyze collateral for loan security and approval.

    40 Minutes

    Series: Lending Compliance for Banks, Lending Compliance for Credit Unions

    Course Type: E3

  7. The Red Flags Rule – E3

    The continued growth of identity theft harms consumers and damages the mortgage industry. The Federal Trade Commission’s Red Flags Rule requires mortgage professionals to take steps to prevent this form of fraud. This course explains how to identify and minimize the impact of identity theft in order to protect customers and their personal information. It will also discuss the origins of federal efforts to fight identity theft, the overall requirements of the Red Flags Rule, give familiarity with the expectations that relate to the mortgage industry and review specific steps that mortgage professionals can take in the loan origination process to detect and help prevent identity theft.

    40 Minutes

    Series: Lending Compliance for Banks, Lending Compliance for Credit Unions

    Course Type: E3

  8. Homeownership Equity Protection Act – E3

    This professional development online course is a review of HOEPA and its corresponding regulations. Participants will learn the origins of subprime and predatory lending, review HOEPA and its implementing regulations, requirements, and prohibitions, and review the impact of HOEPA and new lending standards. Students will also explore high-cost home loan thresholds, homeownership counseling requirements, higher-priced mortgage loan standards, expanded prohibitions, and more.

    50 Minutes

    Series: Lending Compliance for Banks, Lending Compliance for Credit Unions

    Course Type: E3

  9. TILA – Unsecured Open-End Loans – E3

    This course discusses TILA and Regulation Z requirements for unsecured open-end loans, such as personal lines of credit or overdraft lines of credit.

    20 Minutes

    Series: Lending Compliance for Banks, Lending Compliance for Credit Unions

    Course Type: E3

  10. TILA – Open-End Loans: Credit Cards – E3

    This course provides an overview of credit card rules that apply to advertising services, soliciting customers, accepting applications, sending out periodic statements, and resolving billing errors. Disclosure requirements specific to credit card forms will also be covered.

    40 Minutes

    Series: Lending Compliance for Banks, Lending Compliance for Credit Unions

    Course Type: E3