Loading...

BSA for Customer/Member Service Representatives

Course Description

If you are a customer/member service representative, or you manage a team of service representatives, then you need to know BSA-compliant ways to obtain customer identification, report transactions and retain records.
90 Minutes
Series: Transaction Compliance
Roles: Asset Management, Commercial, Compliance - External Audit, Compliance - Internal Audit, Mortgage Professionals, Operations & IT, Retail
Course Format: Online Self-Paced
Package: Breakthrough, Expansion

Request more info

An investment in your employees is an investment in the health of your financial institution.

Let us create a unique online training program for you. Fill out the form to be contacted by a Sales Representative.

How can we reach you?

View Related Series

Transaction Compliance

The Transaction Compliance Series covers the compliance requirements for financial institutions. Included in this series are the critical BSA, AML and OFAC courses that effect all departments and staff within the organization and beyond. This series includes accredited courses.

View Series

BSA and AML Case Studies for Credit Unions

BSA and AML Case Studies provide real-life examples and application of the BSA and AML principals. These are designed to take an employee’s knowledge of the topic and bring it to life in scenarios they may encounter on the job.

View Series

Retirement Management

These courses provide staff members knowledge on planning and saving for retirement and the various tools for success.

View Series