Customer Information Security Awareness (CISA): Customer-Facing Security - Microlearning FAST Modules
Course Description
This course provides an overview of information security guidelines that all financial institution employees must know. It covers foundational security concepts and outlines methods and protocols to protect customer-facing systems and the physical security of customer information.
- FAST Module: Personal Identification Numbers (PINs)
- FAST Module: Social Engineering Awareness
- FAST Module: Customer Requests for Information
- FAST Module: Online Banking Security Requirements
- FAST Module: IVR System
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Microlearning FAST Modules
Our Flashback Approach Sectioned Training Modules, or FAST Modules, are engaging, animated microlearning courses five to ten minutes in length. FAST Modules are designed to provide a quick overview or a refresher on one specific topic within a regulation, instead of the entire course, allowing students to better retain concepts specific to their job role.