Customer Service Introduction – E3

Course Description

An effective customer service strategy is not just about answering the phone. It’s about providing value to the customer throughout their entire experience with your company. Don’t just “deal with your customers.” Help them and offer solutions that could enhance their experience with you. Be the best version of yourself, available to them from the start!

6 Minutes

Series: Customer Service

Roles: Asset Management, Board of Directors, Commercial, Human Resources, Mortgage Closer, Mortgage Loan Originator, Mortgage Lock Desk, Mortgage Processor, Mortgage Professionals, Mortgage Servicer, Mortgage Underwriter, Operations & IT, Retail, Wholesale Banking

Course Format: E3

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