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Digital Ping-Pong - E3

Course Description

The goal of email or chat is to have a quick exchange of information that leads to a decision being made or an action being taken. Discover how to resolve in as few dialogue exchanges as possible and reduce your digital ping-pong conversations.
5 Minutes
Series: Customer Service
Roles: Asset Management, Board of Directors, Commercial, Human Resources, Mortgage Professionals, Mortgage Closer, Mortgage Loan Originator, Mortgage Lock Desk, Mortgage Processor, Mortgage Servicer, Mortgage Underwriter, Operations & IT, Retail, Wholesale Banking
Course Format: E3

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