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FSC - Providing Service to Customers With Disabilities

Course Description

This course explains how you can better serve customers with disabilities. You will learn how to recognize different types of disabilities, how to interact with customers with disabilities, and what steps you and your institution can take to make your facility accessible to customers with disabilities. The course concludes with several case studies where you can practice identifying and serving customers with disabilities.
60 Minutes
Series: Nonbank Financial Services
Course Format: Online Self-Paced
Package: Non-Bank Advantage, Non-Bank Complete

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