Loading...

Handling Consumer Complaints - E3

Course Description

This course explains the importance of properly handling consumer complaints in relation to your financial institution™s success and how to develop and implement an effective complaint program.
30 Minutes
Series: Lending Compliance for Banks, Lending Compliance for Credit Unions
Roles: Asset Management, Board of Directors, Commercial, Compliance - External Audit, Compliance - Internal Audit, Human Resources, Mortgage Professionals, Operations & IT, Retail, Wholesale Banking
Course Format: E3
Package: Breakthrough, Expansion

Schedule a demo

An investment in your employees is an investment in the health of your financial institution.

Let us create a unique online training program for you. Fill out the form to be contacted by a Sales Representative.

How can we reach you?

View Related Series

Lending Compliance for Banks

The Lending Compliance Series provides your staff with the essential knowledge to contribute to the lending cycle in a knowledgeable and compliant manner. From advertising and application to collections and credit reporting, this series provides the knowledge to effectively and compliantly navigate the lending cycle.

View Series

Lending Compliance for Credit Unions

The Lending Compliance Series provides your staff with the essential knowledge to contribute to the lending cycle in a knowledgeable and compliant manner. From advertising and application to collections and credit reporting, this series provides the knowledge to effectively and compliantly navigate the lending cycle.

View Series

Employment Law

These employment law courses are designed to meet mandatory training requirements from EEOC-compliance guidelines, landmark cases, federal sentencing guidelines to applicable federal regulations.

View Series