New Accounts Talks is a series of conversations about banking topics for the New Accounts area. This series purpose is to create unique short educational programs for both professional development and increasing technical expertise of our frontline staff. It is a more casual approach to learning fundamentals about account ownership, tax reporting, signature cards, documentation, cash, holds, regulations and other important topics. Designed for weekly or monthly meetings, orientation or ongoing development of your new accounts and branch staff, these Talks are a new approach which will complement and enhance your already developed new account training programs. Some Talks can fulfill annual training requirements such as BSA, and Regulation CC on Holds.

These courses explain the consumer lending process from application to processing and servicing. Subject matter covers the operational process, fraud detection and prevention, and the credit process.

These courses train your employees on the importance of inclusion and respect and drive behavioral change by cultivating a safe and positive environment where employees are comfortable identifying, evaluating and resolving common challenges to build a winning workplace culture.