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Micro-Behaviors and Other Messages

Course Description

This course introduces concepts that help to promote diversity, equity, and inclusion. These include definitions, DE&I in conversations, empathy and allyship, managing bias, and understanding micro-behavior.
10 Minutes
Roles: Asset Management, Board of Directors, Commercial, Compliance - External Audit, Compliance - Internal Audit, Human Resources, Mortgage Professionals, Operations & IT, Retail, Wholesale Banking
Course Format: Online Self-Paced
Package: Breakthrough, Mortgage Complete, Non-Bank Complete

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