New Accounts Talks is a series of conversations about banking topics for the New Accounts area. This series purpose is to create unique short educational programs for both professional development and increasing technical expertise of our frontline staff. It is a more casual approach to learning fundamentals about account ownership, tax reporting, signature cards, documentation, cash, holds, regulations and other important topics. Designed for weekly or monthly meetings, orientation or ongoing development of your new accounts and branch staff, these Talks are a new approach which will complement and enhance your already developed new account training programs. Some Talks can fulfill annual training requirements such as BSA, and Regulation CC on Holds.

These courses explain the consumer lending process from application to processing and servicing. Subject matter covers the operational process, fraud detection and prevention, and the credit process.

The Remote Management Series is a library of short, prerecorded courses for both remote employees and managers of remote employees. This training series is designed to promote best practices for working from home, such as proper time management for productivity as well as ways to overcome the challenges that can come with working from home including engaging remote teams, managing stress, and setting expectations.