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Package Your Training

We understand our clients have unique business requirements, so we created flexible training packages to best meet the needs of your financial institution.

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  1. FSC – Unfair, Deceptive, or Abusive Acts or Practices Defined: A Close Look at UDAAP

    Unfair, deceptive, or abusive acts and practices can cause significant financial injury to consumers, erode consumer confidence, and undermine the financial marketplace. This course describes how financial products or services, such as money transfer or fee based transactions, may bring risks of harm to consumers and how you can help mitigate the likelihood of potential harm to the consumer and manage risk associated with financial products and services.

    60 Minutes

    Series: Nonbank Financial Services

    Course Type: Online Self-Paced

  2. FSC – TILA Touchstones (Truth in Lending Act)

    This course provides a thorough review of the Truth in Lending Act (TILA) and its implementing Regulation Z. This course also addresses the Higher Education Opportunity Act (HEOA) that was signed into law on Aug. 14, 2008 and amends the TILA. Also, this course conveys important information regarding the Dodd-Frank Act Rules. In addition, this course addresses the TILA-RESPA Integrated Disclosure Rule, which introduced integrated disclosures effective Oct. 3, 2015.

    60 Minutes

    Series: Nonbank Financial Services

    Course Type: Online Self-Paced

  3. FSC – Servicemembers Civil Relief Act (SCRA)

    This course focuses on the fundamentals of the Servicemembers Civil Relief Act (SCRA). The "six percent interest rate rule" and other provisions that directly affect financial institutions are explained in detail. Other protections that the SCRA affords servicemembers are also explained. A general understanding of these other protections will enable you to better assist servicemembers and their families. In recent years, other laws have been passed that enhance or modify the protections of the SCRA, and we have incorporated the applicable provisions into this course.

    60 Minutes

    Series: Nonbank Financial Services

    Course Type: Online Self-Paced

  4. FSC – Security of Customer Information Guidelines

    This course explains the required information security guidelines for a financial institution. This course also discusses how these guidelines affect responsibilities of the employee and of the entire financial institution.

    45 Minutes

    Series: Nonbank Financial Services

    Course Type: Online Self-Paced

  5. FSC – Regulation Review: OFAC, BSA, TILA, ECOA and GLB

    This course offers a review of the Office of Foreign Assets Control (OFAC), the Bank Secrecy Act (BSA), the Truth in Lending Act (TILA), the Equal Credit Opportunity Act (ECOA), and the Gramm-Leach-Bliley Act (GLBA). In this course, students will explore how each of these acts play a part in the safety and success of transactions with consumers.

    90 Minutes

    Series: Nonbank Financial Services

    Course Type: Online Self-Paced

  6. FSC – Regulation Review: OFAC, BSA and GLB for Check Cashers

    This course will offer a review of the Office of Foreign Assets Control, the Bank Secrecy Act, and the Gramm-Leach-Bliley Act, and will allow students to explore how each plays a part in the safety and success of transactions with consumers.

    60 Minutes

    Series: Nonbank Financial Services

    Course Type: Online Self-Paced

  7. FSC – Money Handling

    As a customer facing associate, understanding how to properly handle money is essential! This "Money Handling" course provides details on how to handle cash properly and accurately.

    60 Minutes

    Series: Nonbank Financial Services

    Course Type: Online Self-Paced

  8. FSC – Keeping it Fair: The Fair Lending Landscape

    This course is intended to provide you with an understanding of the basic concepts regarding fair lending. The course describes the fair lending laws and discusses the penalties of breaking these laws.

    90 Minutes

    Series: Nonbank Financial Services

    Course Type: Online Self-Paced

  9. FSC – Identifying Identity Theft – Review of Red Flags

    This course provides a fresh overview to the crime and prevention of identity theft. The concept of identity theft is presented, along with an understanding of the perpetrators and victims.

    The recent changes to the Fair Credit Reporting Act (Regulation V) and Sections 114 and 315 of the FACT Act establish the requirements for an Identity Theft Prevention Program. The key elements of this program are presented in this course.

    45 Minutes

    Series: Nonbank Financial Services

    Course Type: Online Self-Paced

  10. FSC – HR Documentation

    America's business environment is an ever-changing mosaic of different races, ages, genders, ethnic groups, religions and lifestyles. This diversity poses significant challenges and opportunities for the workplace. Today's financial services companies must find ways to make all these pieces fit together, and must foster respectful work environments free of harassment and discrimination for all their employees. Employees should be aware of the documents and records kept about them in the workplace. You should also know how to keep records of any offensive or illegal behavior at work in case you decide to file a complaint. This course provides an overview of documentation in the workplace.

    30 Minutes

    Series: Nonbank Financial Services

    Course Type: Online Self-Paced