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Providing Service to Customers with Disabilities

Course Description

Learn to better serve, interact with and accommodate customers who have disabilities. Practice your skills using case studies that will help you identify different disabilities, and discover steps you and your institution can take for a more accessible facility.
60 Minutes
Series: Banker's Knowledge
Roles: Asset Management, Commercial, Compliance - External Audit, Compliance - Internal Audit, Human Resources, Mortgage Professionals, Operations & IT, Retail, Wholesale Banking
Course Format: Online Self-Paced
Package: Breakthrough, Expansion

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