REAL Customer Service 3 - Opening the Conversation
Course Description
You only have one chance to make a good first impression. Increase customer satisfaction by learning how to establish instant rapport on the phone. Discover how to pave the way for customer conversations by delivering a professional opening in an upbeat, happy-to-help tone.
60 Minutes
Series: REAL Customer Service
Roles: Asset Management, Board of Directors, Commercial, Compliance - External Audit, Compliance - Internal Audit, Human Resources, Mortgage Professionals, Operations & IT, Retail, Wholesale Banking
Course Format: Online Self-Paced
Package: Breakthrough, Non-Bank Complete
Schedule a demo
An investment in your employees is an investment in the health of your financial institution.
Let us create a unique online training program for you. Fill out the form to be contacted by a Sales Representative.