REAL Customer Service 6 - Taming Challenging Conversations
Course Description
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REAL Customer Service
Delivering great value to customers is about more than just ensuring their satisfaction with your organization's products and services. To be a leader in the marketplace, employees at every touch point within your company must go the extra mile and deliver a consistent, world-class experience. Customer Service courses teach employees how to provide stellar customer service that will set your institution apart from the competition.
Rockstar Recruiting
Hiring the right talent is a very difficult task that has a huge impact on how your business runs now and for the future. Making the wrong choice could sink your company. Making the right choice could elevate it to new heights. The Rockstar Recruiting series will help nail the planning process so you have the right timeline and the time to execute the plan to ensure you are bringing in top talent to your organization.
PCI Compliance
Our PCI training courses help cardholder data handlers, supervisors, and IT professionals ensure compliance with PCI standards, pass audits, and avoid data breaches.
