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REAL Sales 2 - Adding Value Through Cross-Selling

Course Description

Making sure customers' unrecognized needs are addressed before the contact is concluded is yet one more way you can provide total service. Learn to anticipate customers' requirements at every interaction, and discover ways you can develop deeper customer relationships. Includes three lessons and a self-assessment.
60 Minutes
Series: REAL Sales
Roles: Asset Management, Commercial, Mortgage Professionals, Retail
Course Format: Online Self-Paced
Package: Breakthrough, Non-Bank Complete

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