Understanding the Role of the Federal Reserve

Banking for Beginners is a library of short, pre-recorded courses for the new employee. This training series is designed to help promote a general understanding of banking systems, money, deposit and loan products and other key topics that employees at a financial institution should be familiar with. During the programs, students will be offered a chance to learn about the history of banking as well as what the future may offer. Each course contains a video module, handout in PDF format and a short, 5 question quiz. The average session duration is less than 15 minutes.

BSA for the Board of Directors Talks is a series of conversations about BSA topics for the Board. This series purpose is to create unique short educational programs for both professional development and increasing technical expertise of our Board of Directors. It is a more casual approach to learning fundamentals about the Bank Secrecy Act. Designed for weekly or monthly meetings, orientation or ongoing development of your Board, these Talks are a new approach which will complement and enhance your already developed BSA training programs. These videos are also good basic training for other senior and executive level management.

Sales are the core of every business, and the barometer through which growth is measured. Sales experience courses teach your sales team how to deepen customer relationships using a variety of proven techniques. From ways they can increase the value of transactions through cross-selling, to the art of anticipating and overcoming prospective customers' objections, this effective curriculum links theory with practice to accelerate success.