Course Catalog for Non-Bank

Our specialized compliance training covers key regulatory areas that affect the NBFS lending industries in formats that keep learners engaged and compliant.

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BSA and AML Case Studies

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BSA and AML Case Studies provide real-life examples and application of the BSA and AML principals. These are designed to take an employee's knowledge of the topic and bring it to life in scenarios they may encounter on the job.

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Customer Information Security Awareness (CISA) for Banks

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Critical to any financial institution is protection of customer or member information. Customers utilize financial institutions who they trust and all employees are critical to protecting the information of those they serve. This series provides courses for training staff on how to effectively secure and protect this information.

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Cybersecurity Advanced

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Our Cybersecurity Advanced series delivers the ability to target with role based courses, comply with special standards requirements, and to shift culture with a more advanced reinforcement strategy. For organizations who are ready to transform the workforce into a security-minded culture.

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Cybersecurity Fundamentals

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The fundamentals series provides a strong foundational layer of cybersecurity awareness and education across all users, and delivers the ability to reinforce that learning through interactive targeted reinforcement modules.

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Cybersecurity Starter

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These courses deliver a strong beginning for your first security awareness program. It offers a simple solution with easy deployment, and particularly geared towards not very complex organizations with a lower threat level.

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Diversity and Inclusion

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Today's workforce requires employees and managers to possess the ability to understand their co-workers and fellow team members. These courses provide the most up-to-date information on topics that educate staff to understand and handle these subjects.

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Dynamic Leadership

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The Dynamic Leadership series is designed to help your employees gain the necessary skills to become effective leaders. The courses in this series are focused micro-courses covering key learning skills, including identifying key leadership qualities, how to communicate vision and employee development planning.

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GDPR

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These courses provide a comprehensive overview of the scope of requirements. Combine this series with Security Awareness training to teach employees the critical competencies to ensure compliance.

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HIPAA / HITECH

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The Department of Health and Human Services has mandated annual privacy and security training, as well as regular reminders, for all employees and Covered Entities. Our engaging HIPAA and HITECH training programs can help your organization meet this legal requirement—while encouraging an organizational culture in which all employees understand the importance of compliance.

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Impactful Communication

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The Impactful Communication series provides your employees with communication skills necessary to interact with internal and external clients, both written and verbally. The courses in this series are focused micro-courses covering key learning skills every employee needs to know, including communication rules, effective listening, handling conflict and more.

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Mortgage Lending

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The Mortgage Lending Series ensures mortgage professionals in your organization understand the critical changes affecting the mortgage industry. To help your organization comply, this series includes courses approved by the National Mortgage Licensing System (NMLS). The curriculum is grouped into categories that mirror the NMLS National Test Content Outline, so you can be confident knowing the course topics are aligned with SAFE Act expectations for non-depositories.

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Mortgage Servicing Compliance

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Mortgage servicing plays an essential role in the mortgage lending process. Not only do servicers oversee routine servicing, ranging from payment processing, maintaining escrow accounts, and handling error resolution procedures, they also are involved with default servicing and the foreclosure process. These courses focus on regulatory requirements for mortgage servicers that are imperative to execute through policies and procedures.

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Nonbank Financial Services

View 26 Courses

Our Nonbank Financial Services series ensures your employees have risk and compliance training in all regulatory areas, such as fair lending, anti-money laundering, and depository compliance.

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Nonbank Financial Services Audit

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Our Nonbank Financial Services Audit series ensures your institution has the basics of risk assessments. This series gives you the essentials of an effective BSA/AML compliance program, from BSA and AML awareness and protection, proper reporting and recordkeeping techniques and more.

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OnCourse Unplugged

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OnCourse Unplugged video compliance courses are revolutionizing the way employees learn about serious topics, including courses that will change the face of compliance training and learning for years to come. The series includes a library of core video compliance courses that are published and reviewed by our compliance experts to ensure clients have everything needed to stay compliant in a fun and engaging way.

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PCI Compliance

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Our PCI training courses help cardholder data handlers, supervisors, and IT professionals ensure compliance with PCI standards, pass audits, and avoid data breaches.

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Personal Productivity

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The Personal Productivity series provides your employees with tips and important techniques for successfully and productively managing their time, energy and other resources to maximize achievement. The courses in this series are focused micro-courses covering key learning skills every employee needs to know, including prioritization, planning and managing a schedule, and problem solving.

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Prescriptive Selling

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The Prescriptive Selling series provides your sales team with the skills necessary to sell more effectively, using proven sales process techniques. The courses in this series are focused micro-courses covering key learning skills every sales employee needs to know, including uncovering the client’s need, selling the benefit, next step selling and more.

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REAL Customer Service

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Delivering great value to customers is about more than just ensuring their satisfaction with your organization's products and services. To be a leader in the marketplace, employees at every touch point within your company must go the extra mile and deliver a consistent, world-class experience. Customer Service courses teach employees how to provide stellar customer service that will set your institution apart from the competition.

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REAL Sales

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Sales are the core of every business, and the barometer through which growth is measured. Sales experience courses teach your sales team how to deepen customer relationships using a variety of proven techniques. From ways they can increase the value of transactions through cross-selling, to the art of anticipating and overcoming prospective customers' objections, this effective curriculum links theory with practice to accelerate success.

Training Needs & Risk Assessment

How does your compliance training measure up?

As your trusted training partner, OnCourse Learning will work with you to provide a comprehensive training assessment of your financial institution’s compliance training and professional development program. Contact us to get started.

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