REAL Customer Service
Recommended for:
- Asset Management
- Board of Directors
- Commercial
- Compliance - External Audit
- Compliance - Internal Audit
- Human Resources
- Mortgage Professionals
- Operations & IT
- Retail
- Wholesale Banking
Series Description
Delivering great value to customers is about more than just ensuring their satisfaction with your organization's products and services. To be a leader in the marketplace, employees at every touch point within your company must go the extra mile and deliver a consistent, world-class experience. Customer Service courses teach employees how to provide stellar customer service that will set your institution apart from the competition.
Included Courses
- REAL Customer Service 3 - Opening the Conversation (60m)
- REAL Customer Service 7 - That's a Wrap ” Closing the Conversation (60m)
- REAL Customer Service 2 - Using Language to Serve the Customer (60m)
- REAL Customer Service 5 - Responding to Customer Requests (60m)
- Customer Service (60m)
- REAL Customer Service 4 - Diagnosing Customer Needs (60m)
- REAL Customer Service 1 - Showing Customers You Care (60m)
- REAL Customer Service 6 - Taming Challenging Conversations (60m)
Schedule a demo
An investment in your employees is an investment in the health of your financial institution.
Let us create a unique online training program for you. Fill out the form to be contacted by a Sales Representative.
