Currency Exchange

Currency Exchange

Simplify compliance management

Rely on specialized training for Non-Bank Financial Services to keep your business — and employees — in compliance.

At OnCourse Learning, we know that Non-Bank Financial Services (NBFS) have emerging and complex regulatory demands — which means you also have new and complex training needs. Our specialized, high-quality training is specifically tailored to your industry and business needs, so you're assured employees remain compliant and know how to treat your customers with the professionalism you demand.

Our training covers key regulatory areas that affect the NBFS lending industries, including: money transmitters, check cashers, currency dealers/exchangers, sellers of prepaid access, traveler's check issuers and redeemers, money order issuers and redeemers, and more. Our user-friendly technology platform makes it easy to manage any number of employees, bringing course management, scheduling, tracking and reporting tools together in one convenient place.

With OnCourse Learning's customer service, there's always someone at your side. Your dedicated service and support team includes your account executive, customer care representative, technical support professionals and administrative trainers who help set up your courses to ensure superior training programs. As your e-learning strategy evolves, your support team works closely with you to understand your goals and take your learning program to the next level.

Regulatory Compliance

Ensure your employees are knowledgeable and trained on federal and state laws. Our industry specific training gives your employees a clear, tactical understanding of the laws and regulations so they stay in compliance - and your business stays protected. Choose from courses created specifically for MSBs and payday lenders, including:

  • Frauds and scams
  • Simple approach to record keeping
  • Red flags of identity theft
  • Top five things to know about currency
  • Electronic Funds Transfer Act - Reg. E
  • Commercial and consumer lending

Professional Development

Raise the bar in your organization with on-target professional development training to enhance communication and build teamwork. Our courses teach your employees how to improve performance in their current positions, prepare them for future roles — and conveys practical learning applications to deliver outstanding customer service. Our popular professional development topics include:

  • Leadership
  • Diversity and inclusion
  • Time management
  • Consultative selling
  • Customer service

We have been using OnCourse Learning products since 2006. We save valuable time and money each year. We have had excellent service, anytime we have an issue we can get into contact with someone immediately and typically have the issued resolved the same day.

Jodi Johnson, Vice President/Compliance Officer WaterStone Bank

As the manager and director of training departments, I’ve used OnCourse Learning’s BankersEdge online compliance courses for 20+ years. The depth of information and detail in these courses are valuable resources to supplement our in-house compliance training. Over the years, I’ve selected them for the level of customer service my staff and I have received.

Patricia Noel, Vice President Director of Metro Bank University

I am currently training a new Licensing person, and on her first day I introduced her to OnCourse Learning’s TrainingPro and told her, ‘This is the team and company to use!

Elise Smith, HR Generalist Equity Prime Mortgage

I’m very happy with the service provided by the customer service agent who helped me purchase and enroll. He was quick to answer my questions, directed me to find the solutions I needed, and got me into the course very quickly. Thank you for providing excellent customer service.

Julie Lienghot, NewPennFinancial.com

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