Gaming Courses | OnCourse Learning

Regulatory Compliance

  • Advance Internal Control Standards
  • BSA/AML and Title 31
  • Anti-Corruption: Foreign Corrupt Practices Act(FCPA)
  • Basic Internal Control Standards
  • BSA: IRS Audit Preparation
  • Casino Surveillance Advanced Training
  • Conducting Licensing Hearings
  • Conflicts of Interest
  • Customer Information Programs: Know Your Customer
  • Game Classification Determination
  • How to Perform a BSA Risk Assessment
  • Internal Audit Basics
  • Internal Auditor Certification Training
  • Licensing Suitability Basics
  • NIGC Audit Preparation
  • OSHA Compliance
  • Problem Gambling Indicators and Actions
  • Regulatory Disciplinary Hearings and Appeals
  • Regulatory Investigations
  • Report Writing for Gaming Agents and Compliance Staff
  • Safeguarding Customer Information: Gramm Leach Bliley
  • Suitability Background Investigations
  • Surveillance Agent Basics
  • Third-Party Vendor Management Due Diligence

Food and Beverage

  • Bartender Certification
  • Food and Beverage Evaluation Basics
  • SafeServe Training

Safety and Security

  • Active Shooter/Critical Incidents
  • Analyzing Jurisdictional Standards
  • Criminal Street Gang Awareness
  • Detecting Counterfeit Chips, Currency, and Checks
  • Emergency Preparedness/Crisis Response Planning
  • Employee Theft
  • Human Trafficking
  • Patron Safety Protection
  • Working with Law Enforcement

Administrative/Management

  • Assessing Training Needs: Assessment to Training Goals
  • Conflict Resolution and Employee Development
  • Effective Employee Performance Evaluation
  • Emotional Intelligence
  • Ethics
  • High Performance Teams
  • Identifying Training Challenges & Solutions
  • Policy and Procedure Development
  • Public Speaking
  • Sexual Harassment and Discrimination for Supervisors
  • Sexual Harassment and Discrimination Awareness

Gaming Operations

  • Cage and Cashier Operations
  • Cash Handling and Variances
  • Creating a Services Oriented Culture
  • Delivering Excellent Customer Service
  • EGM Training by Manufacturer
  • Evaluating Promotions and Player Comps
  • Tier Training for Gaming Establishment Staff

David Vialpando

Director, Gaming Programs

David Vialpando, Director of Gaming Programs for OnCourse Learning Financial Services, is an expert in regulatory compliance and education in the tribal and corporate gaming industry. He brings extensive experience in law enforcement, finance and gaming to this role. David is responsible for building educational content to address contemporary challenges confronting today’s gaming professional. Vialpando also currently serves as the Chairman of the Santa Ysabel Tribal Financial Services and Gaming Commissions and serves on the Board of Directors of the National Indian Gaming Association, Tribal Gaming Protection Network.