Popular Questions

What can I expect from a 20 Hour SAFE course?

The 20 Hour SAFE is an online course that you will have to do the reading, assignment, quizzes and final exams. The instructor is virtual, and will be available throughout the entire session to provide assistance should you need it. The instructor also...

How do I reset my BioSig password?

If you fail your BioSig password attempts three times in a row, a box will pop up for you to enter an Authentication Code. This Authentication code will be sent to your email address within five minutes. Please check to verify the authentication code...

How do I access my Prep xL account?

Visit the Prep xL login page to access your Prep xL training. Your login information may be different from your OnCourse Learning training login. Forgot your password? Visit the password reset page or give us a call at 1-888-801-1900. Note...

When can I expect my course to be reported to NMLS?

Once you have completed your OnCourse Learning courses, please allow up to seven days for your completion to be automatically reported to the NMLS. Our typical completion reporting turn-around time is about 24-48 hours after completion.

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