Professional Development Online Self-Paced

The Fair Debt Collection Practices Act

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The provisions of the Fair Debt Collection Practices Act (FDCPA) are increasingly relevant due to the troubled economic times that have followed the collapse of the mortgage market. When defaults on home loans occur and lenders, servicers, or debt collectors seek to recover missed payments, their debt collection practices may be subject to the FDCPA. Furthermore, a growing number of consumers have turned to the FDCPA to find relief from the aggressive or abusive collection actions of those who hold their mortgage debt. Other consumers have taken legal action against lenders, servicers and debt collectors for their failure to comply with the procedural requirements of the FDCPA. This professional development online course will review the provisions of the FDCPA, including those that define and identify debt collectors. Students will learn the significance of the law in protecting consumers, the CFPB's supervisory authority, and the Act's applicability to state law. Also reviewed are prohibited conduct, required procedures, and the consequences of failure to comply.
SKU 4306US00280A00
  • 24/7 access to your course online
  • Certificate of completion

What You'll Learn

  • Important terms under the Fair Debt Collection Practices Act (FDCPA)
  • Individuals and entities that are subject to and exempt from the law
  • Required and prohibited conduct for persons subject to the FDCPA
  • The rights of consumers and liability that violators may face CFPB examination procedures related to debt collection

How it Works

This is an online self-paced course that allows you to study the course material independently and at your convenience. Access to a computer with internet access is required. This course is supported on most computing devices, including desktop and laptop computers, tablets and cell phones.

State Requirements

Professional development courses are not required by any state. These courses are designed to help you advance your career, grow your business and make the commitment to lifelong learning.


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