The provisions of the Fair Debt Collection Practices Act (FDCPA) are increasingly relevant due to the troubled economic times that have followed the collapse of the mortgage market. When defaults on home loans occur and lenders, servicers, or debt collectors seek to recover missed payments, their debt collection practices may be subject to the FDCPA. Furthermore, a growing number of consumers have turned to the FDCPA to find relief from the aggressive or abusive collection actions of those who hold their mortgage debt. Other consumers have taken legal action against lenders, servicers and debt collectors for their failure to comply with the procedural requirements of the FDCPA. This professional development online course will review the provisions of the FDCPA, including those that define and identify debt collectors. Students will learn the significance of the law in protecting consumers, the CFPB’s supervisory authority, and the Act’s applicability to state law. Also reviewed are prohibited conduct, required procedures, and the consequences of failure to comply.