Professional Development Online Self-Paced

Unfair, Deceptive or Abusive Acts or Practices for the Financial Institution (UDAAP)

The Dodd-Frank Act and the Consumer Financial Protection Bureau have ushered in a new era of enforcement and regulation in the financial marketplace. Expanding upon unfair or deceptive acts or practices as codified by the Federal Trade Commission (FTC), the Dodd-Frank Act introduced a new, arguably higher standard with which financial institutions must comply when interacting with consumers. This professional development online course covers the fundamentals of unfair, deceptive, or abusive acts or practices (UDAAP). This professional development online course examines the provisions relating to UDAAP, as well as a brief review of the original unfair or deceptive acts or practices (UDAP). It also addresses the applicability of UDAAP standards to the new examination procedures set forth by the Consumer Financial Protection Bureau.


SKU 4306US00190A00
  • 24/7 access to your course online
  • Certificate of completion

How it Works

This is an online self-paced course that allows you to study the course material independently and at your convenience. Access to a computer with internet access is required. This course is supported on most computing devices, including desktop and laptop computers, tablets and cell phones.


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