Compliance Connection Newsletter – Fall 2022

Compliance Connection Newsletter - Winter 2021
Fall 2022
Featured News
Zoom & GoToMeeting Integration
Connect your existing Zoom or GoToWebinar platform

Reduce the need for your students to log into multiple platforms when you integrate OnCourse Direct with Zoom or GoToWebinar. Other benefits include:
  • Designate instructors to host and launch events
  • Allow users to join virtual events directly from their My Training
  • Track and report on all attendance
  • Video conferencing
  • Screen sharing
  • Whiteboards
  • And more!
New Product Announcements
Customer Service
Customer service is about providing value to your customers throughout their entire experience with your institution. This Customer Service series will train your employees on customer service best practices to help you retain your customers, control customer frustration, respond to inquiries more efficiently, and increase your institution’s overall customer satisfaction.
Regulatory Compliance Updates
There have been several regulatory compliance updates and hot topics in the financial services industry. We’ve rounded up some key updates and how they will affect you and your financial institution going forward.

Bank & Credit Union Updates
  • FRB/CFPB: 2023 Exemption Thresholds Increased for Regulations M and Z
  • FinCEN: Schedule for CTA Implementation
  • FRB/OCC/CFPB:2023 Threshold Increased for Smaller HPML Appraisal Exemption
  • Fifth Circuit Panel Vacates Payday Lending Rule
  • FHFA: Two New Credit Score Models
  • FHFA: Appraisals Data File Published
  • CFPB: Guidance on OD and Returned-Check Fee
  • FinCEN: GTOs Renewed and Expanded
Mortgage Updates
  • Current Fair Lending Issues
  • Selling in a Rising Rate Environment
  • Lending Hot Topics
  • Dealing with Appraisals: Regulations and Requirements
Resources, News & Blogs
Assuring Your Financial Customers as Interest Rates Increase

Customers are bracing themselves for an interest rate increase. They are anxious, nervous, and worried for what this means for them.  And with talks of another increase happening soon, and more to come, customers are rightly worried.  What are you doing to re-assure your customers you are in this together?
Succession Planning During the Great Resignation

Employees are vacating the workforce at alarming rates. There are several factors for this. Retirement, stress, burn-out, and even content workers are looking for better offers.
Q & As with A Banking Exec- What it is Really Like to Work at a Financial Institution

With employees working remotely as well as in the office, financial institutions still need to build strong partnerships and engage their employees.
Tips on Hosting Virtual Classes

The world has gone remote. Working from home has become the new normal. Hosting classes, trainings, and meetings online is now a requirement for most organizations. Has your company adapted to remote management, or is it struggling to find that hybrid program?
Leadership is Evolving – Is Your Team?

The world has changed drastically over the last several years. The business model is no exception. Leadership style has undergone significant changes with people now working in the office, remotely, and even hybrid schedules. Stress factors have also changed. Has your leadership style?
By |2022-11-09T08:55:58-06:00November 9th, 2022|Bank, Credit Union, Financial Services|Comments Off on Compliance Connection Newsletter – Fall 2022