Are the employees involved in your lending process properly trained to prevent your financial institution from legal cost and compliance risk? Mortgage servicing plays an essential role in the mortgage lending process. Not only do servicers oversee payment processing, maintain escrow accounts and handle error resolution procedures, they also are involved with default servicing and the foreclosure process. Therefore, it is important that they have the proper training on rules and regulations in order to mitigate risk.
For financial institutions providing mortgage servicing, the Mortgage Servicing Compliance Series includes twelve short 15-30 minute eLearning courses designed to educate your employees and keep them engaged.