What do headaches, frustration and waiting have in common? Well, it can be many things; however, for this article, it’s experiencing technology hang-ups while working from home. We all have, to one degree or another, felt this dilemma. Regardless of how prepared your institution was or now is, a glitch is bound to happen. How have you avoided technical issues when working from home?
Here are some technology tips and hints to consider when working from home.
Wi-Fi and Security Issues
We don’t really think about Wi-Fi issues at work. There’s a team for that and they do a great job to the point we hardly notice any issues. Working remotely from home is a different story. More than likely your Wi-Fi connection at home is un-encrypted, which presents a security risk to your institution. Privacy and information security regarding non-public personal information of your customer data are top priorities and should not be overlooked. If you continue to work remotely with an unsecured connection to work, set up a VPN as soon as possible.
Make sure on your end that the modem or router is working efficiently, especially if you have others in your home working or schooling on their PCs. Your internet connection is also important; run an internet speed test.
Is Your Home PC Secure When Working From Home?
While the network is secure at your institution, your home computer may be vulnerable to viruses, spyware and malware, to name a few. A cost is involved to secure your home PC, but if working remotely is now the norm for the foreseeable future, it must be done.
Save Your Work
It’s not an uncommon practice to save your work regularly. One way to prevent loss of information is to make sure that autosave is turned on. While our PCs don’t lock up requiring a reboot, losing data and information must be avoided.
Staying in close contact with your IT staff and following their guidelines is key. Maintain those working relationships and keep them strong.
Taking Care of You While Working From Home
For many, working remotely requires a different level of self-discipline. While you may find that you are working more efficiently, do not forget to take care of yourself.
Here are some tips to consider when working from home:
- Stretch. Move around every 15 to 30 minutes.
- Be grounded. Go outside barefoot and walk in the grass and sit in the sun for 10 minutes.
- Exercise. Do what works for you but don’t be idle.
- Be in the community. Find opportunities to use your gifts and talents.
While these suggestions are but a few, you get the idea!
To sum up, working from home presents different challenges that require solutions that are often easily corrected. Regardless, stay connected to your IT staff and be good to yourself in caring for you as a priority.
Are Your Employees Trained How to Work From Home Safely?
As a financial institution, you have been entrusted to keep your client information safe. Now more than ever, it is important for remote workers to keep cybersecurity top of mind to thwart cyber criminals looking to take advantage of this global crisis.
To assist you in training your employees in safely working remotely, in partnership with Inspired eLearning, we offer the Remote Worker Preparedness Series.