
May Training Highlights: Practical Learning for Every Role in the Bank
May 1-8: TRID for Community Banks - 2 Part Workshop
We're approaching 10 years since TRID launched, can you believe it? This two-part workshop takes a hands-on approach to TRID compliance, covering everything from the original 2015 rule to 2017’s TRID 2.0 updates. Expect practical guidance, examples, and plenty of time to get your questions answered.
- Audience: Loan officers, loan processors, compliance professionals, and auditors who issue, review, or oversee TRID documentation.
- Why attend: Get clarity on one of banking’s most detailed regulations with a format designed for real-world application.
May 2, 9, 16, 22, 30: Call Reporting for Beginners - 5 Part Series
New to Call Reports? This five-part series breaks down the basics and beyond, making the reporting process easier to understand, manage, and review. Learn how to avoid common errors and stay current with financial reporting standards.
- Audience: Staff responsible for preparing, reviewing, or signing the Call Report, whether new or experienced.
- Why attend: Learn how to avoid errors, stay current with reporting standards, and build confidence in your reporting role.
May 6: 2025 Flood Insurance: All-Day Streaming
Flood insurance compliance is always evolving. This new 2025 session covers the latest updates and how to stay prepared.
- Audience: Compliance teams, real estate and commercial lenders, and operations staff involved in flood rule administration.
- Why attend: Get ahead of 2025’s changes with practical tools and updated guidance.
May 7: The Transformative Role of Artificial Intelligence in the Payments Industry
AI is reshaping payments, from fraud detection to user experience. This session looks at how financial institutions can leverage AI for speed, security, and smarter workflows.
- Audience: Payments professionals, fintech teams, and leaders at banks and credit unions navigating tech innovation.
- Why attend: Stay informed on how AI is reshaping the payments space, and what that means for your institution.
May 14, 15, 19: Opening New Accounts Training Program
Designed to help staff excel in customer-facing roles, this training covers compliance, documentation, and the customer experience essential for successful account opening.
- Audience: Tellers, personal bankers, account reps, branch managers, and others involved in account opening or onboarding.
- Why attend: Strengthen your understanding of new account procedures and stay compliant with key regulations like KYC, CIP, and AML.
May 20: The AI Revolution in Banking: Risks and Rewards
Explore the ethical, regulatory, and operational impacts of AI in banking. This session unpacks the risks—and opportunities—you need to be aware of.
- Audience: Compliance officers, risk teams, legal advisors, auditors, and leadership involved in tech governance.
- Why attend: Learn to evaluate and manage AI risk while exploring its potential to transform operations.
May 20: Regulation CC Changes Approaching July 1! Are you Ready?
The Reg CC countdown is on. This session covers everything you need to know about the upcoming July 1 changes, including updates to policies, procedures, and training.
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Audience: Compliance staff, deposit operations, frontline managers, and anyone responsible for Reg CC updates.
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Why attend: Ensure you're fully prepared for the July 1 changes and avoid regulatory missteps.
May 22, 28: Bank Accounting: Deferred Income Taxes: It’s Really Just Math! - 2 Part Series
This two-part series takes the mystery out of deferred income taxes. Learn what ASC 740 means, how to apply it to your bank's financials, and practice with real-world examples.
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Audience: Bank accounting professionals with working knowledge of GAAP who want to improve their understanding of deferred taxes.
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Why attend: Build confidence in applying tax accounting concepts to real financial statements.
May 28: Transformative Branch Conversations for Retail Employees: An Interactive Workshop
Retail success starts with meaningful conversations. This interactive workshop helps employees strengthen client relationships, earn trust, and bring value beyond transactions.
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Audience: Retail banking staff, including CSRs, personal bankers, new account reps, and branch managers.
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Why attend: Learn how to move beyond transactions and create meaningful customer connections that drive loyalty.
April Training Highlights: Strengthen Compliance, Lending, and Account Processes
April brings essential training on CRE lending, BSA/AML, ACH rules, and IRA changes, equipping teams with the knowledge they need now.
March Training Highlights: Sharpen Your Skills in Marketing, Risk, and Reporting
This month’s lineup features essential updates on overdraft practices, Reg CC changes, IRA regulations, and fraud prevention, all designed to keep your team informed and prepared.
Covers marketing do’s and don’ts under UDAP/UDAAP, including how to avoid misleading language and stay compliant across channels.
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Audience: Marketing teams, compliance officers, auditors, and staff involved in advertising or promotions.
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Why attend: Learn how to market effectively without risking regulatory violations.
March 5: Overdraft and Related Fees: What Should We Do?
Unpacks the current conversation around overdraft and NSF fees, what’s optional, what’s risky, and what regulators are watching.
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Audience: Compliance officers, risk managers, and auditors responsible for deposit product oversight.
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Why attend: Understand evolving best practices without eliminating fee-based services altogether.
March 7: Preparing for Reg CC Changes
Covers everything you need to know before the July 1 Reg CC updates, policy, disclosure, and system prep included.
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Audience: Frontline staff, deposit ops, compliance professionals, and branch managers.
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Why attend: Be fully prepared for upcoming changes and avoid last-minute compliance gaps.
Explains the final IRA beneficiary regulations and how to apply them in real scenarios starting in 2025.
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Audience: CSRs, tellers, operations teams, and anyone managing IRA account servicing.
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Why attend: Ensure IRA payouts comply with updated IRS guidance.
Covers fraud tactics targeting new account openings and how front-line staff can detect and stop fraud at the start.
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Audience: New accounts teams, tellers, security staff, branch managers, and compliance.
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Why attend: Strengthen your institution’s defenses against growing account fraud trends.
March 20: 2025 Call Report Update: All-Day Streaming
A full-day update to help teams apply the latest Call Report changes accurately and confidently.
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Audience: Call Report preparers, reviewers, signers, and anyone supporting the reporting process.
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Why attend: Stay current on filing expectations and avoid costly errors in Q1 and beyond.
March 25: Tax Returns and Personal Financial Statements
Learn how to assess borrower financials and tax documents to make stronger credit decisions.
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Audience: Commercial lenders, credit analysts, loan officers, and loan review staff.
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Why attend: Improve underwriting accuracy with real-world financial analysis skills.
March 26: Basic Bankruptcy 101
An introductory session on how bankruptcy works and what your institution’s rights and responsibilities are.
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Audience: Lenders, support staff, and anyone interacting with delinquent or defaulting borrowers.
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Why attend: Build a solid foundation in bankruptcy basics and avoid missteps in recovery.
February Training Highlights: Fraud, BSA, Real Estate, and Regulatory Know-How
This month focuses on fraud trends, regulatory updates, and real estate compliance, equipping your staff to tackle 2025 with confidence.
Check usage may be declining, but fraud is surging. This session unpacks current check fraud trends and how your staff can detect and prevent them.
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Audience: Tellers, new account representatives, compliance officers, security officers, and front-line banking staff.
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Why attend: Learn how to recognize and respond to the evolving tactics used in check fraud schemes.
February 6: Understanding & Using the Medallion Signature Guarantee Accurately
This webinar explains the correct process for handling Medallion Signature Guarantees and how to avoid liability from common mistakes.
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Audience: Corporate secretaries, board administrators, operations teams, and staff managing securities transfers.
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Why attend: Protect your institution from costly liability by mastering the proper procedures.
Covers the latest proposed changes from the July 2024 notice of rulemaking and their impact on your BSA/AML program strategy.
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Audience: BSA officers, compliance staff, and risk management professionals.
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Why attend: Stay ahead of regulatory changes and prepare your program for what’s next.
This full-day session provides insights into regulatory changes affecting deposit operations, ownership disputes, and junk fee crackdowns.
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Audience: Compliance officers, deposit operations teams, branch managers, and senior leadership.
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Why attend: Gain a comprehensive update on deposit compliance risks and prepare for examinations.
A full-day BSA/AML update covering the year’s biggest compliance trends, enforcement actions, and what to expect in audits.
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Audience: BSA officers, compliance professionals, and audit teams responsible for BSA oversight.
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Why attend: Meet annual training requirements while staying current on key BSA developments.
This two-part series explains updated appraisal and valuation guidelines impacting real estate lending and compliance.
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Audience: Real estate lenders, underwriters, loan officers, and compliance teams.
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Why attend: Understand new regulatory expectations and apply them confidently to your lending process.
February 28: Opening New Accounts Part 1: Consumer Accounts
Part one of a three-part series focused on the complexity of opening consumer accounts, including trusts, minors, and estates.
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Audience: Customer service teams, BSA officers, branch administrators, and new account personnel.
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Why attend: Build a strong foundation in compliant account opening across complex account types.


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