Staying ahead in banking regulations is no small task. Credit union and bank compliance training webinars provide essential insights on fraud prevention, regulatory updates, and more, helping financial institutions stay informed and compliant.
September Training Highlights: Compliance, Lending, Operations, and Risk
Stay ahead of regulatory change, strengthen lending and reporting expertise, and build practical skills across your institution with our September webinar lineup. This month’s sessions cover high-impact topics including AML/CFT, vendor management, Call Report preparation, commercial and small business lending, IRA administration, cryptocurrency risk, bank accounting, and more.
September 1: AAP Test Prep: Strategies for Exam Day WORKSHOP
Preparing for the AAP exam takes more than knowing the material. Build confidence for exam day with practical study strategies, time management techniques, guidance for approaching different question types, and hands-on practice with sample questions.
- Audience: AAP candidates, payments professionals, operations staff, and financial professionals preparing for the AAP exam
- Why Attend: Strengthen your test-taking strategy, practice applying your knowledge, and walk into exam day feeling more prepared.
September 1–2: The Secrets to Regulatory Reporting in RC-R: 2-Part Workshop
Take the confusion out of capital ratios and Schedule RC-R with a focused two-part workshop covering everything from leverage and risk-based capital ratios to risk weighting and off-balance-sheet exposures. Participants will also work through real-world scenarios and common reporting challenges.
- Audience: Call Report Preparers, Accounting Professionals, Controllers, CFOs, Compliance Officers, and Financial Reporting Teams
- Why Attend: Improve the accuracy of your RC-R reporting while building a stronger understanding of capital calculations, risk weighting, and common reporting challenges.
September 2: Vendor Management: Agencies Raising Expectations, Plus Recent Developments
Third-party risk continues to evolve, especially as financial institutions work with fintech firms, digital service providers, and AI vendors. Explore current agency guidance and learn how to strengthen vendor selection, risk assessment, contract management, oversight, monitoring, and termination practices.
- Audience: Compliance Officers, Risk Managers, Vendor Management Professionals, IT Leaders, Executives, and Audit Teams
- Why Attend: Strengthen your third-party risk management program and better understand emerging expectations surrounding fintech and AI vendor relationships.
September 2–3: Excel Explained: Introduction to Spreadsheets 2-Part Workshop
Build stronger Excel skills from the ground up with hands-on guidance covering data entry, formatting, formulas, worksheet management, shortcuts, error handling, and other everyday tools that can help you work more efficiently.
- Audience: Bank Professionals, Operations Staff, Administrative Teams, Analysts, and anyone looking to improve their Excel skills
- Why Attend: Work faster and more accurately in Excel by mastering practical tools and techniques you can immediately apply on the job.
September 4 & 29: CRE Lending Training Program
Build a stronger foundation in commercial real estate lending with training focused on identifying risk, evaluating repayment sources, underwriting different loan and property types, constructing basic income property cash flow, and understanding appraisal concepts.
- Audience: Commercial Lenders, Credit Analysts, Loan Officers, Underwriters, and Lending Professionals
- Why Attend: Strengthen your ability to evaluate CRE opportunities, identify potential risks, and make more informed lending decisions.
September 8 & 24: Small Business Lending Training Program
Develop the core financial skills needed to confidently review and analyze small business lending requests. Topics include accounting basics, tax returns, financial statements, ratios, borrowing needs, and personal financial statements.
- Audience: Small Business Lenders, Commercial Lenders, Credit Analysts, Loan Officers, and Underwriters
- Why Attend: Build the financial analysis skills and confidence needed to better understand borrowers, uncover financing needs, and evaluate lending requests.
September 9: What to Do When Your Customer Dies
When a customer dies, deposit and loan accounts can quickly become complicated. Learn how to handle required documentation, estate accounts, loan defaults, mortgage servicing requirements, collateral protection, and the impact of a key person’s death on business borrowers.
- Audience: Deposit Operations Staff, Loan Operations Teams, Lenders, Customer Service Representatives, Compliance Professionals, and Branch Managers
- Why Attend: Gain practical guidance for navigating sensitive and complex deposit and lending situations following a customer’s death.
September 9: Re-Formulating Your AML/CFT Program: What Does FinCEN’s Proposed Rule Mean for BSA Compliance and Your Institution?
FinCEN’s proposed changes to AML/CFT program requirements could reshape how financial institutions approach BSA/AML compliance. Explore what the proposal means for federal AML/CFT priorities, program effectiveness, risk-based compliance, and the traditional pillars of BSA/AML programs.
- Audience: BSA Officers, AML Professionals, Compliance Officers, Risk Managers, Executives, and Audit Teams
- Why Attend: Understand the proposed AML/CFT framework and start preparing your institution for potential changes to BSA/AML program expectations.
September 10–11: Call Report Preparation: 2-Day Streaming
Take a hands-on deep dive into Call Report preparation, from properly coding loans and reporting overdrafts to navigating the Community Bank Leverage Ratio framework and key Report of Condition and Report of Income schedules.
- Audience: Call Report Preparers, Controllers, CFOs, Accounting Teams, Compliance Officers, and Financial Reporting Professionals
- Why Attend: Improve reporting accuracy, understand key schedules, and build the confidence to prepare your institution’s Call Report more effectively.
September 11, 16 & 18: Opening New Accounts: 3-Part Series
From personal and business accounts to trusts, estates, minors, powers of attorney, and fiduciary relationships, this three-part series tackles the complicated questions that can arise during account opening.
- Audience: New Account Representatives, Branch Managers, Deposit Operations Staff, Customer Service Representatives, and Compliance Professionals
- Why Attend: Build confidence handling complex account ownership, documentation, titling, TIN compliance, and beneficial ownership scenarios.
September 15–October 13: Bank Accounting: Boot Camp – 5-Part Series
Build or refresh your understanding of bank accounting with a five-part series covering the major asset, liability, equity, income, and expense items found on a financial institution’s balance sheet and income statement.
Session dates: September 15, September 22, September 29, October 6, and October 13.
- Audience: Bank Accountants, Controllers, Finance Professionals, Accounting Staff, and employees looking to strengthen their bank accounting fundamentals
- Why Attend: Develop a practical understanding of bank accounting concepts and see how common transactions flow through the general ledger and financial statements.
September 23: Cryptocurrency Workshop
Cryptocurrency continues to create new risks and challenges for community banks. Explore crypto fundamentals, current scams, red flags, Business Email Compromise, investigative tools, and the role of law enforcement, then put your knowledge to work in an interactive workshop.
- Audience: BSA/AML Professionals, Fraud Teams, Compliance Officers, Risk Managers, Investigators, and Operations Professionals
- Why Attend: Learn how to recognize crypto-related red flags, investigate suspicious activity, and better protect your institution and customers from emerging scams.
August Training Highlights: BSA, Compliance, Lending, and Operations
Stay ahead of evolving regulations, strengthen operational excellence, and build confidence across your institution with our August webinar lineup. This month's sessions help financial professionals navigate the latest BSA and OFAC updates, strengthen mortgage servicing and IRA expertise, improve teller performance, and stay compliant in high-risk lending and reporting areas.
August 6: BSA and OFAC Summer Update: New AML Fundamental Rule Change Proposal Update
BSA and OFAC requirements continue to evolve, and 2026 has already brought significant developments. Get up to speed on the latest AML rule proposals, SAR guidance, beneficial ownership updates, sanctions, and examiner hot spots.
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Audience: BSA Officers, Compliance Officers, Risk Managers, AML Professionals, and Audit Teams
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Why Attend: Stay current on the latest BSA and OFAC developments and learn how regulatory changes may impact your institution's compliance program.
August 10: 2026 Annual IRA 2-Day Streaming
Build a strong foundation in IRA administration while mastering today's evolving rules for contributions, distributions, beneficiary options, reporting requirements, and compliance.
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Audience: IRA Specialists, Deposit Operations Staff, Customer Service Representatives, Compliance Professionals, and Retirement Services Teams
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Why Attend: Strengthen your IRA expertise and reduce reporting errors with practical guidance covering both foundational and advanced IRA administration topics.
August 11: Mortgage Servicing Compliance Requirements and Updates 2-Part Series
Mortgage servicing regulations continue to change. This two-part series covers servicing requirements from loan origination through default management, foreclosure, and debt collection.
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Audience: Mortgage Servicing Staff, Compliance Officers, Loan Servicers, Risk Managers, and Auditors
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Why Attend: Gain practical guidance on today's mortgage servicing requirements and reduce regulatory risk across the servicing lifecycle.
August 13: Teller Training 4-Part Series
Equip new and experienced tellers with the knowledge they need to confidently handle transactions, prevent fraud, remain compliant, and deliver exceptional customer service.
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Audience: Tellers, Head Tellers, Branch Managers, Operations Staff, and Retail Banking Leaders
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Why Attend: Strengthen frontline operations with comprehensive teller training covering cash handling, check processing, fraud prevention, security, and regulatory compliance.
August 14: Appraisal Review Workshop
Learn how to effectively review appraisals, identify fair lending concerns, and meet examiner expectations while strengthening your institution's appraisal review process.
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Audience: Lenders, Credit Analysts, Appraisal Review Staff, Compliance Officers, and Risk Managers
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Why Attend: Improve appraisal review practices, reduce fair lending risk, and ensure compliance with appraisal regulations.
August 18: HMDA Workshop
Accurate HMDA reporting remains critical for compliance, CRA performance, and fair lending examinations. This interactive workshop covers common reporting challenges, audit findings, and best practices.
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Audience: HMDA Coordinators, Compliance Officers, Lending Staff, CRA Officers, Internal Auditors, and Operations Teams
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Why Attend: Improve HMDA accuracy, reduce reporting errors, and gain practical strategies you can immediately implement at your institution.
July Training Highlights: AI, Compliance, Technology, and Operational Excellence
Stay ahead of emerging technology, evolving regulations, and industry best practices with our July webinar lineup. This month's sessions cover everything from AI-powered productivity and cybersecurity to lending, payments, compliance, governance, and certification exam preparation, giving your team practical knowledge they can put to work immediately.
July 7: AI and Microsoft Excel
AI has been integrated into Excel for over a decade, but now, its possibilities are expanding rapidly. Learn how to tap into AI-powered Excel features and use ChatGPT to write, refine, and automate formulas and workflows.
- Audience: Operations staff, analysts, trainers, and any professionals using spreadsheets to simplify reporting or workflows.
- Why attend: Learn how to boost efficiency by using AI tools you likely already have access to.
July 7: Total TRID Training - 4 Part Series
TRID remains one of the most cited violations, and its rules are anything but simple. This deep-dive series breaks down the regulations into manageable, actionable guidance to help your institution stay compliant and reduce risk.
- Audience: Loan officers, compliance officers, auditors, marketing staff, and anyone working with TRID rules.
- Why attend: Essential for teams looking to build confidence and clarity around complex TRID requirements.
July 9: Small Bank Community Reinvestment Act (CRA) Workshop
After the 2023 CRA Final Rule stalled due to litigation, institutions are left with questions. This session walks through what’s happening, what’s likely next, and how small banks can prepare for CRA exams regardless of changing regulations.
- Audience: CRA officers, Fair Lending staff, compliance and audit teams, marketing managers, and lending personnel.
- Why attend: Get clarity on CRA requirements in this unpredictable regulatory moment.
July 10: The Board Secretary Role: Organizing, Planning, Tracking & Maintaining Accurate Records
Today’s board secretaries play a pivotal role in governance—not just notetaking. This session provides a full toolkit to help you organize, track, and manage responsibilities with confidence.
- Audience: Board secretaries, directors, senior managers, and anyone supporting board governance.
- Why attend: A top performer in 2024—this webinar helps ensure nothing slips through the cracks in 2025.
July 10: Red Flags for Money Laundering
Equip your frontline and compliance teams with the tools to spot and stop suspicious activity. This session covers the latest laundering tactics and the red flags your team needs to know.
- Audience: BSA officers, compliance teams, SAR writers, fraud investigators, and training leads.
- Why attend: A fraud-focused favorite, stay ahead of schemes with practical insights your team can use immediately.
July 15: Consumer Lending Training Program
Whether you’re approving loans or supporting borrowers, this new training delivers must-have lending skills. From underwriting to fraud prevention, walk away ready to serve customers and protect your institution.
- Audience: Consumer lenders, underwriters, branch leaders, personal bankers, and operations staff.
- Why attend: Strengthen your team’s ability to confidently assess, process, and manage consumer loans while minimizing risk and enhancing the customer experience.
July 18: Hot Topics in the IT Examination
IT exams are evolving fast. This session unpacks what examiners are looking for—from cybersecurity readiness to GLBA compliance—so you can avoid surprises and shore up gaps.
- Audience: Information security officers, IT leads, risk managers, privacy officers, compliance directors, and auditors.
- Why attend: Stay proactive on technical exams, especially timely for cybersecurity and risk-focused roles.
July 30: Navigating New RTP and FedNow Rules
Major changes are coming to real-time payments. Join Kevin Olsen to decode new RTP rules taking effect June 16, 2025, including OBO payment requirements and FedNow updates.
- Audience: Compliance officers, risk professionals, and payments staff looking to stay ahead of RTP and FedNow developments.
- Why attend: Simplify a complex topic—RTP rule updates are fast approaching and this session helps you stay ready.
July 30: Unclaimed Property Compliance for Financial Institutions
Each state has unique reporting requirements—this session simplifies what your institution needs to do to stay compliant, avoid penalties, and streamline the reporting process.
- Audience: Compliance officers, risk managers, operations leads, and internal auditors responsible for property reporting.
- Why attend: Learn how to confidently navigate complex state reporting requirements, reduce risk of non-compliance, and create a smoother, more efficient unclaimed property process.
July 31: Test Before You Test: AAP Exam Strategies Workshop
This hands-on session is built for AAP exam candidates. Break down the test structure, get study strategies that work, and practice navigating difficult questions with confidence.
- Audience: Anyone preparing for the AAP exam, whether just starting or refining their approach.
- Why attend: Your shortcut to exam success, built specifically for AAP candidates who want to pass the first time.
June Training Highlights: Compliance, Risk, Lending, and Financial Crime Prevention
Stay ahead of evolving regulations, reduce institutional risk, and strengthen your team’s expertise with our June webinar lineup. This month’s sessions are designed to help financial institutions navigate high-risk compliance areas, build stronger lending practices, and equip staff with the tools to prevent fraud and financial crime.
June 2: Flood Insurance Compliance All-Day Streaming
Flood compliance may seem straightforward, but it remains one of the most cited areas in regulatory exams.
- Audience: Lending Staff, Compliance Officers, Risk Managers, and Anyone Handling Flood Insurance
- Why Attend: Gain a deep understanding of flood insurance requirements, including coverage calculations, determinations, and regulatory expectations. This session helps you avoid costly penalties by addressing the most common compliance pitfalls.
June 5: Opening New Accounts Training Program - 3-Part Series
Account opening is one of the most critical and highly regulated customer interactions.
- Audience: Tellers, Personal Bankers, Account Managers, Branch Managers, and Compliance Staff
- Why Attend: Master the full account opening process, from CIP and KYC to beneficial ownership and OFAC compliance. This program builds confidence so your team can open accounts accurately while delivering a strong customer experience.
June 11: Red Flags for Money Laundering and Fraud for Staff
Your frontline staff are your first line of defense against financial crime.
- Audience: BSA Officers, Investigators, SAR Staff, Compliance Teams, and Training Managers
- Why Attend: Equip your team to recognize suspicious activity, identify red flags, and prevent fraud schemes like BEC, elder abuse, and money mule activity. This session strengthens your institution’s ability to detect and stop financial crime early.
June 11: Commercial Lending Training Program
Strong lending decisions start with strong credit analysis skills.
- Audience: Credit Analysts, Loan Officers, Relationship Managers, and Lending Teams
- Why Attend: Build essential commercial lending skills, including financial statement analysis, cash flow evaluation, and risk identification. This program bridges the gap between theory and real-world application so your lenders can make confident, informed decisions.
June 15: Internal Controls Over Financial Reporting - 2-Part Series
Accurate financial reporting depends on strong internal controls and risk management frameworks.
- Audience: Management, Board Members, Accounting Teams, and Internal Auditors
- Why Attend: Learn how to design, document, and monitor internal controls aligned with U.S. GAAP. We provide practical frameworks and tools to strengthen your control environment and reduce financial reporting risk.
June 17: 2026 Fair Lending All-Day Live Streaming
Fair lending remains a top regulatory priority with evolving expectations and increased scrutiny.
- Audience: Anyone involved in the lending process, from marketing to closing
- Why Attend: Stay current on regulatory changes, enforcement trends, and risk areas. This session helps ensure your fair lending program is comprehensive, compliant, and aligned with today’s expectations.
June 23: New Community BSA/AML Officer Workshop - 2-Part Series
Stepping into a BSA/AML role requires both technical knowledge and strategic leadership.
- Audience: New or aspiring BSA/AML Officers, Compliance Staff, Risk Managers, and Auditors
- Why Attend: Build a strong foundation in BSA/AML/CFT compliance, understand regulatory expectations, and learn how to manage an effective program. This workshop prepares you to confidently lead your institution’s financial crime prevention efforts.
May Training Highlights: Debit Cards, Accounting, Call Reports, ACH, TRID, and More
Stay ahead of industry changes and enhance your operational efficiency with our May sessions. We designed this month's sessions to help you navigate critical regulatory updates, master complex accounting procedures, and build stronger leadership skills. Whether you need to tighten your compliance framework, reduce origination risks, or improve your data analytics, our expert-led workshops provide the exact tools you need. Explore the upcoming sessions below and register to secure your spot.
Debit cards are one of the primary ways our customers access their funds, making it essential that we fully understand every component of this payment channel. This session provides a comprehensive overview of the regulatory compliance requirements tied to issuing, servicing, and overseeing the institution’s debit card program, along with key internal control practices and practical fraud prevention strategies.
- Audience: Card Services Managers, Compliance Officers, Operations Staff, and Fraud Prevention Teams.
- Why Attend: Gain a complete understanding of the regulatory compliance requirements for issuing and servicing debit cards. We provide practical fraud prevention strategies and outline key internal controls to secure your institution’s primary payment channel.
Beginning May 6, this 4-part series id designed for bankers seeking to gain an understanding of accounting for more complex bank transactions as required under U.S. GAAP. All topics will be specific to the activities of a financial institution.
- Audience: Bank Accountants, Controllers, CFOs, and Financial Analysts.
- Why Attend: Master the intricacies of complex bank transactions required under U.S. GAAP. This comprehensive series focuses specifically on financial institution activities, giving you the exact knowledge needed to ensure accurate reporting.
The Call Report can feel intimidating. Pages of schedules. Endless instructions. High stakes. But it doesn’t have to be that way! Stop feeling overwhelmed. Start feeling confident. And finally make the Call Report.
- Audience: New Call Report Preparers, Accounting Staff, and Financial Officers.
- Why Attend: Build confidence and accuracy in your reporting process. We break down the endless instructions and complex schedules into manageable, clear steps so you can complete the Call Report without feeling overwhelmed.
Origination is at the heart of ACH. Learn how to manage ODFI responsibilities and protect your institution from origination risks.
- Audience: ACH Operations Staff, Compliance Officers, and Treasury Management Professionals.
- Why Attend: Learn how to successfully manage your Originating Depository Financial Institution (ODFI) responsibilities. We show you how to protect your institution from origination risks while maintaining a highly productive ACH program.
Leaders feel pressure from every direction, but how you handle it shapes your team. In this fast-paced 90-minute session, discover how to lead yourself well under pressure, avoid unintentionally passing stress to your team, and maintain high standards without creating burnout.
- Audience: Branch Managers, Department Heads, Team Leaders, and Executive Management.
- Why Attend: Develop resilience to handle immense pressure effectively. In this fast-paced session, you will discover how to lead yourself well, maintain high standards, and avoid passing stress onto your team.
ACH rules intersect with multiple regulations. This session makes the ACH legal framework clear and practical for your team.
- Audience: ACH Coordinators, Compliance Teams, Legal Staff, and Operations Managers.
- Why Attend: Navigate the complex intersection of ACH rules and multiple banking regulations. We translate the dense legal framework into clear, practical guidance that your team can apply immediately.
Truth in Lending Act (TILA) - Real Estate Settlement Procedures Act (RESPA) Integrated Disclosures (TRID) - Regulators continue to monitor the institution’s adherence to the Rule, emphasizing enhanced borrower protections through strict adherence to timing requirements and fee tolerance limits to prevent last-minute surprises for borrowers.
- Audience: Mortgage Lenders, Loan Operations Staff, Compliance Officers, and Quality Control Personnel.
- Why Attend: Ensure strict adherence to TRID timing requirements and fee tolerance limits. We help you implement the exact procedures needed to provide enhanced borrower protections and avoid regulatory scrutiny.
Death Payments to Beneficiaries have always been the most challenging area when it comes to IRA distributions. There are many questions that must be asked and answered before you can explain the options available. In this interactive workshop, you will learn the most important information needed to solve the more complicated scenarios.
- Audience: IRA Specialists, Trust Officers, Wealth Advisors, and Retail Branch Managers.
- Why Attend: Resolve the most difficult aspects of IRA distributions, specifically death payments to beneficiaries. This interactive workshop equips you with the essential information required to solve complicated beneficiary scenarios efficiently.
Attend this proactive webinar and gain an understanding of the often complex and confusing topic of TAXES!
- Audience: Credit Analysts, Commercial Lenders, Consumer Loan Officers, and Underwriters.
- Why Attend: Build practical skills to analyze complex personal and business tax returns. We remove the confusion surrounding tax documentation so you can make sound, defensible lending decisions.
This workshop emphasizes applied learning. After each instructional segment, participants move into breakout rooms to complete guided exercises with direct support. You’ll leave with practical experience, reference materials, and greater confidence working inside Excel.
- Audience: Data Analysts, Financial Analysts, Operations Teams, and Risk Managers.
- Why Attend: Gain practical, hands-on experience working inside Excel. Through guided exercises and direct support, you will leave with reference materials and greater confidence to apply data analytics to your daily operations.
April Training Highlights: Fair Lending, IRA, BSA, Customer Experience, and More
April's sessions are designed to elevate your professional development and keep your financial institution ahead of the curve. From managing Fair Lending rule updates and FinCEN beneficial ownership changes to mastering cash flow analysis and IRA fundamentals, our expert-led workshops provide the practical knowledge you need to succeed. Explore our upcoming sessions below and register to secure your spot.
April 2: Fair Lending Workshop
What in the world is happening with the Fair Lending rules since 2025? There has been regulatory uncertainty on how the rules still apply and what areas are changing due to Executive Orders and interpretive variations. How does this impact FAIR LENDING at my institution?
- Audience: Compliance Officers, Risk Managers, Lending Professionals, and Audit Staff.
- Why Attend: Understand the evolving landscape of Fair Lending rules since 2025. You will gain clarity on regulatory uncertainties, recent Executive Orders, and how these interpretive variations directly impact your institution.
April 9: IRA Basics: An Interactive Workshop
Whether you are opening a new IRA plan, contributing to an existing plan, moving a plan, or taking an IRA distribution, it always seems like there are too many forms that need to be completed and filed. Then comes the insecurity about using the right forms and/or checking the correct boxes on the forms for the IRA transaction that we are trying to finish.
- Audience: IRA Specialists, Retail Branch Managers, Customer Service Representatives, and Deposit Operations Staff.
- Why Attend: Eliminate the confusion surrounding IRA forms and transactions. We guide you through the exact documentation needed to accurately open, contribute to, move, or distribute IRA funds, ensuring your institution remains compliant and confident in every transaction.
April 9: CRE Lending Training Program
The CRE Lending Training Program provides you with a basic understanding of commercial real estate lending concepts and techniques. Participants will learn a number of objectives throughout the program, such as how to recognize the risks inherent in all areas of real estate lending, how to evaluate real estate loan repayment sources, how to construct a basic income property cash flow, and how to understand basic appraisal concepts, just to name a few.
- Audience: Commercial Lenders, Credit Analysts, Loan Review Staff, and Underwriters.
- Why Attend: Master the fundamental concepts and techniques of commercial real estate lending. We cover how to identify inherent risks, evaluate repayment sources, construct basic income property cash flows, and understand essential appraisal concepts.
April 13: BSA/AML and OFAC Compliance - 3-Part Series
Beginning April 13, get in-depth look at the Bank Secrecy Act, Anti-Money Laundering provisions, and OFAC rules and regulations. We ll also focus on new developments in BSA compliance, as well as important risk issues and program management.
- Audience: BSA/AML Officers, OFAC Compliance Personnel, Risk Managers, and Internal Auditors.
- Why Attend: Get an in-depth, updated perspective on the Bank Secrecy Act, Anti-Money Laundering provisions, and OFAC regulations. This series provides actionable insights into new BSA developments, critical risk issues, and effective program management strategies.
April 14: IRA Beneficiary Workshop
Death Payments to Beneficiaries have always been the most challenging area when it comes to IRA distributions. There are many questions that must be asked and answered before you can explain the options available. In this interactive workshop, you will learn the most important information needed to solve the more complicated scenarios.
- Audience: IRA Specialists, Wealth Management Advisors, Trust Officers, and Retail Banking Managers.
- Why Attend: Resolve the most challenging aspects of IRA distributions, specifically death payments to beneficiaries. This interactive workshop equips you with the crucial questions to ask and the critical information needed to manage complicated beneficiary scenarios efficiently.
April 15: Bank Accounting Workshop: Interest Earning Assets - 2-Part Series
This workshop is designed for bankers seeking to learn and gain an understanding of accounting for a Bank s primary sources of interest income - The loan portfolio and investment securities.
- Audience: Bank Accountants, Controllers, CFOs, and Financial Analysts.
- Why Attend: Build a solid foundation in accounting for a bank s primary interest income sources. We focus specifically on managing the accounting intricacies of your loan portfolio and investment securities.
April 16: New Community Bank Compliance Officer Workshop - 2-Part Series
Community Bank Compliance Officers (COs) face intensified pressure from escalating cyber threats, complex new tech like AI, increased third-party risks, and a constant flood of new or changing regulations. Congratulations! You are brand new to this role! Now what?
- Audience: Newly Appointed Compliance Officers, Junior Compliance Staff, and Risk Management Trainees.
- Why Attend: Build confidence as you step into a demanding new role. We help you navigate escalating cyber threats, complex AI technologies, third-party risks, and the continuous wave of changing regulations facing community banks.
April 17: Alert! FinCEN Reduces BSA Beneficial Ownership Certification Burden!
February 13, the U.S. Department of the Treasury s Financial Crimes Enforcement Network (FinCEN) issued an order granting exceptive relief to covered financial institutions from certain requirements under FinCEN s Customer Due Diligence Requirements for Financial Institutions rule (the 2016 CDD Rule ). Learn what you need to know and do!
- Audience: BSA Officers, Compliance Teams, Account Opening Specialists, and Operations Managers.
- Why Attend: Discover how to operationalize the recent FinCEN order granting exceptive relief from the 2016 CDD Rule. We break down exactly what you need to know and the steps you must take to reduce your compliance burden effectively.
April 21: Cash Flow Analysis Workshop - 4-Part Series
This workshop is designed to teach the analytical process and decision-making techniques that you will need in order to make sound credit decisions through the application of cash flow analysis.
- Audience: Credit Analysts, Commercial Lenders, Loan Officers, and Credit Administration Staff.
- Why Attend: Refine your analytical and decision-making skills. This comprehensive series teaches you how to apply cash flow analysis techniques to make sound, defensible credit decisions for your financial institution.
April 22: The Seamless Customer Experience: The Keys to Cross Selling Workshop - 2-Part Series
This two-part seminar equips financial institution professionals with practical strategies and communication frameworks to create a seamless, customer-centered experience that builds trust and drives effective cross-selling. Participants learn how to align branding, advocacy, and sales efforts, then apply proven systems and real-world case studies to turn everyday customer interactions into meaningful relationships, retention, and growth opportunities.
- Audience: Retail Banking Teams, Sales Managers, Marketing Professionals, and Frontline Staff.
- Why Attend: Learn proven strategies to build trust and drive effective cross-selling. We provide communication frameworks and real-world case studies to help you align your branding and sales efforts, turning everyday interactions into strong customer relationships and growth opportunities.
April 28: Basic Bankruptcy for Bankers
Every banker should have a fundamental understanding of the U.S. Bankruptcy Code and your institution s rights and obligations under this code. This course is designed for lenders and support staff with the goal of educating them on the fundamentals of both consumer and commercial bankruptcy law. Practical information for daily use will be provided.
- Audience: Lenders, Collections Staff, Credit Risk Personnel, and Support Staff.
- Why Attend: Protect your institution by understanding the fundamentals of the U.S. Bankruptcy Code. We provide practical, daily-use information regarding consumer and commercial bankruptcy law, alongside your specific rights and obligations under the code.
March Training Highlights: Model Risk Management, GENIUS Act, IRA Beneficiary Payouts, Teller Training, Tax Returns, Call Report Updates, and More
March’s training lineup focuses on advanced accounting practices, marketing and advertising compliance, model risk management, and the latest developments in electronic banking, such as stablecoins and the GENIUS Act. Additionally, you can deepen your expertise in areas like IRA beneficiary payouts, teller training, tax returns, call report updates, and mortgage origination compliance, ensuring you stay ahead in an evolving financial landscape.
March 4: Bank Accounting Beyond the Basics - 5-Part Series
Every Wednesday for five weeks (beginning March 4), this series is designed for bankers seeking to learn more about the accounting requirements required under U.S. GAAP for significant balance sheet and income statement items reflected on bank financial statements.
- Audience: Anyone who understands the basics of bank accounting and desires to have a deeper understanding of the accounting for more complex activities.
- Why Attend: Gain a deeper understanding of U.S. GAAP accounting requirements, audit assertions, and internal controls specific to financial institutions.
The GENIUS Act has opened the door for financial institutions to engage directly in stablecoin activity. This landmark legislation creates new opportunities – but also introduces new responsibilities.
- Audience: Executives, compliance teams, innovation officers, and payments leaders evaluating stablecoin strategies under the GENIUS Act.
- Why Attend: Explore new opportunities and responsibilities introduced by the GENIUS Act for stablecoin activity in financial institutions.
In-depth, all-day discussion of all things marketing and advertising compliance: what we must do, what we must avoid, best practices, examples, and much more.
- Audience: Anyone involved in developing and marketing your institution’s products and services.
- Why Attend: Learn best practices and avoid compliance pitfalls in marketing and advertising through an in-depth, all-day session.
This interactive workshop simplifies regulatory expectations and provides real-world strategies for building a right-sized, effective MRM program.
- Audience: Whether you’re in compliance, risk, audit, credit, BSA/AML or IT, you’ll leave understanding not just what model risk is, but how to establish a framework to manage it effectively.
- Why Attend: Build confidence in managing model risk with practical strategies tailored for community banks.
Whether your promotions are digital, print, or televised, multiple compliance regulations strictly prescribe what can be said, the elements that should be included, and how they should be displayed. Compliance violations can result in fines or lawsuits.
- Audience: Marketing officers, compliance officers and anyone responsible for managing your institution’s social media activities.
- Why Attend: Understand compliance regulations to avoid costly fines and lawsuits in digital and print advertising.
After making major changes to Beneficiary Payouts in 2020, the IRS realized they left out a big part of the regulations that were in place prior to 2020. There were several years of discussions about the Proposed Regulations of 2022, and they were finalized in 2024, effective for 2025. Some institutions did not get the “memo” and there are beneficiaries now who should be taking ‘death distributions’ that were not aware of the rule changes.
- Audience: All CSRs, tellers, operations department reps, call center employees, and anyone who determines who the beneficiaries are for payout options.
- Why Attend: Stay updated on finalized regulations for IRA beneficiary payouts and avoid compliance missteps.
Your financial institution’s most precious asset is its frontline. This program will take a look at training for the teller.
- Audience: Training, human resources, head tellers, supervisors, branch administration, and tellers who will be involved in writing and setting company procedures.
- Why Attend: Enhance your frontline training programs to better equip tellers for success.
Learn the basics of corporate structure, tax returns, and personal financial statements.
- Audience: Commercial and consumer lenders, portfolio managers, relationship managers, and business bankers.
- Why Attend: Master the basics of corporate structure, tax returns, and personal financial statements.
Beginning March 13, this comprehensive series is tailored to equip new account and customer service representatives with the essential tools, deep insights, and a clear understanding of the compliance and documentation requirements needed to excel in successfully opening new accounts.
- Audience: Anyone responsible for customer-facing roles, particularly those involved in new accounts, customer service, and compliance.
- Why Attend: Gain confidence in handling complex scenarios for opening various types of accounts.
Do you find it difficult to decipher which Call Report loan code to use? Unsure where specific loan income belongs? If you have ever found yourself second-guessing your Call Report lending entries, then this is the workshop for you!
- Audience: Those who prepare, review, or approve the Call Report, loan operations and credit administration staff, accounting and finance professionals, and auditors and examiners seeking deeper loan reporting awareness.
- Why Attend: Clarify loan codes and income entries to improve accuracy in Call Report lending schedules.
Exploration of where the most common problems and violations occur under the TILA-RESPA Integrated Disclosures (TRID) rule.
- Audience: Anyone involved in the consumer mortgage loan process.
- Why Attend: Identify and address common TRID violations and regulatory concerns effectively.
Join us for an exclusive 6-hour live-streaming event where we break down the latest updates, uncover best practices, and prepare you for the 2026 Call Report filing season. This is not just another regulatory review, it is an information-packed session that turns complex reporting requirements into practical understanding.
- Audience: Those who prepare, review, or approve the Call Report, accounting and finance professionals, and auditors and examiners seeking deeper Call Report awareness.
- Why Attend: Prepare for the 2026 Call Report filing season with practical insights and best practices.
How can you keep all the requirements straight in your head so you can be sure to not miss anything? In this three-part webinar series beginning March 27, we’ll discuss all the relevant requirements and considerations in the origination process.
- Audience: Anyone at the institution involved in the mortgage loan origination process, including loan officers, processors, loan secretaries, closing agents, compliance officers, counsel, management, and others.
- Why Attend: Navigate the complexities of mortgage origination requirements with confidence.
This two-part series, beginning March 30, will explore multiple models of both business and personal (business owner) cash flow analyses.
- Audience: Commercial lenders, credit analysts, relationship managers, credit administrators.
- Why Attend: Learn effective models for analyzing both business and personal cash flows.
February Training Highlights: Adverse Action, Consumer Lending, Call Reports, Fraud, Treasury & Training Excellence
February’s training lineup focuses on high-impact compliance and operational topics that directly support day-to-day decision-making. From adverse action requirements and consumer lending fundamentals to call report accuracy, fraud prevention, treasury management, and learner engagement, these sessions help financial institutions reduce risk, improve performance, and stay exam-ready.
February 4: Adverse Action Notices Workshop
This interactive workshop breaks down adverse action requirements and explains how to communicate credit decisions clearly, consistently, and compliantly. Attendees will explore common pitfalls, regulatory expectations, and practical approaches to issuing accurate notices without increasing risk.
- Audience: Loan officers, processors, compliance officers, auditors, and anyone involved in issuing or reviewing adverse action notices.
- Why attend: Adverse action errors remain a frequent exam finding. This session helps you avoid costly mistakes, reduce regulatory exposure, and gain confidence in how denials and conditional decisions are communicated.
February 9: Introduction to Consumer Lending
This foundational session covers the core elements of consumer lending, including loan functions, marketing considerations, and credit decisioning using the five C’s of credit.
- Audience: Consumer lenders, loan documentation specialists, private bankers, branch managers, and financial services representatives.
- Why attend: A strong understanding of consumer lending fundamentals improves loan quality, supports consistent credit decisions, and strengthens customer relationships.
February 11–12: Call Report Preparation – 2 Day Streaming
This two-day program provides an in-depth review of call report preparation, reporting requirements, and recent changes that impact accuracy and compliance.
- Audience: Call report preparers, reviewers, signers, loan officers, and call report teams at all experience levels.
- Why attend: Call report errors can trigger examiner scrutiny. This training helps ensure accuracy, alignment across teams, and confidence heading into exams.
February 19: Exploding Check Fraud
This session examines the growing threat of check fraud, highlighting common schemes, vulnerabilities, and preventative controls financial institutions can implement.
- Audience: Tellers, new accounts staff, branch managers, loan officers, deposit operations, compliance, and training teams.
- Why attend: Check fraud continues to rise. Understanding how fraud occurs and how to stop it helps protect customers, reduce losses, and strengthen frontline defenses.
February 20: Treasury Management – A Powerful Tool to Increase Deposits and Fee Income
This course introduces core treasury management services and strategies for aligning offerings with business customer needs.
- Audience: Business bankers, treasury management sales officers, deposit operations, IT, marketing staff, and senior leadership.
- Why attend: Treasury management can drive non-interest income and deepen relationships. This session helps institutions position services that add value while increasing deposits.
February 24: Call Center Contact Staff Training: Compliance, Security & Cyber Issues
This all-day program focuses on compliance, security, and cyber risks specific to employees who interact with customers by phone.
- Audience: Call center staff, deposit operations management, training teams, and compliance professionals.
- Why attend: Call centers are a key risk area. This training helps staff recognize threats, follow compliant procedures, and protect both customers and the institution.
February 24 & 27: Dealing with Appraisals and Valuations – 2 Part Series
This two-part series provides an in-depth review of appraisal rules, valuation methods, bias considerations, AVMs, and USPAP requirements.
- Audience: Anyone involved in appraisals or property valuation within a financial institution.
- Why attend: Appraisal and valuation compliance remains under close regulatory scrutiny. This session helps ensure consistency, fairness, and regulatory alignment.
February 26: Unforgettable Training – Practical Techniques to Elevate Your Learners’ Experience
This hands-on workshop shares practical strategies for designing and delivering training that resonates with learners and drives real outcomes.
- Audience: Bank and credit union trainers, instructional designers, onboarding specialists, and HR or OD professionals.
- Why attend: Engaging training improves retention and performance. This session helps you create meaningful learning experiences without added complexity.
January Training Highlights: Escrows, ACH Compliance, Digital Assets, IRAs & CRA Essentials
Kick off 2026 with training designed to strengthen regulatory confidence across your institution. January’s lineup covers core risk areas, including escrow requirements, ACH rule changes, IRA updates, CRA expectations, and new account compliance, giving your teams the clarity they need to support customers and maintain compliance.
January 9: Dealing with Escrows: Regulatory Requirements Under Various Rules
This session provides a detailed walkthrough of the laws and regulations that govern establishing and maintaining escrow accounts for consumer mortgage loans. Attendees will learn how different rules apply, what documentation is required, and how to navigate complex scenarios.
- Audience: Mortgage lenders, originators, compliance professionals, auditors, senior management, and anyone involved in mortgage or escrow processes.
- Why attend: Escrow management continues to be a frequent exam focus, making this a critical update for ensuring regulatory accuracy and avoiding costly errors.
January 13: ACH Rules Update: Staying Ahead of 2026 Changes and Beyond
With Nacha’s newest rules rolling out, this session breaks down upcoming fraud monitoring requirements, return code changes, and funds availability updates. Participants will gain practical insight into how these changes impact daily ACH operations and risk management.
- Audience: ACH operations teams, compliance officers, auditors, and managers responsible for ACH compliance and risk oversight.
- Why attend: Staying ahead of rule changes protects your institution from exceptions, processing delays, and avoidable compliance findings.
January 21: IRA Annual Update 2026
After years of continued IRS rule changes, this annual update remains essential for teams who need the most accurate and current guidance on IRAs. The session covers new interpretations, pending clarifications, and the rules your staff must understand to confidently support customers.
- Audience: Staff responsible for answering IRA questions, as well as those who open, close, or process IRA transactions.
- Why attend: With ongoing regulatory shifts, this update is critical for preventing misinformation and operational errors during customer interactions.
January 22: Community Reinvestment Act (CRA) All Day Streaming
This all day program offers a comprehensive look at the current CRA landscape, including compliance expectations, best practice strategies, and emerging regulatory direction.
- Audience: CRA officers, compliance teams, business line managers, auditors, and legal staff.
- Why attend: CRA remains a high visibility exam area. This session equips your team to document performance, address gaps, and prepare for evolving requirements.
January 22: Handling Legal Documents: POAs, Trusts, Estates and Guardianships
This session examines the risks associated with fiduciary accounts and the legal documents that accompany them. Attendees will learn how to evaluate authority, determine what actions are permitted, and understand when accounts can be declined.
- Audience: New accounts staff, branch managers, loan officers, deposit operations, BSA staff, compliance teams, and others involved in account opening.
- Why attend: Legal documents are a major source of uncertainty and operational risk. This session builds confidence in handling complex situations accurately.
January 27: HMDA Checkup: Data Collection, Recording and Regulatory Focal Points
This session provides a full review of HMDA thresholds, definitions, data points, and the most common errors institutions make during reporting. Attendees will learn what regulators focus on and how to avoid common pitfalls.
- Audience: Anyone involved with dwelling secured lending, HMDA data collection, reporting, IT or systems teams, and fair lending professionals.
- Why attend: Proper HMDA reporting is essential for exam readiness. This session helps identify and correct issues before submission.
January 27: Opening New Accounts: Compliance, Legal Documents and IRS Reporting (All Day Streaming)
This all day workshop walks through more than 40 types of legal ownership and their compliance implications. Participants will learn documentation requirements, IRS reporting rules, and best practice procedures for accurate account setup.
- Audience: New accounts, branch staff, training, deposit operations, deposit compliance, and management.
- Why attend: Account opening remains one of the highest risk operational areas. This session strengthens front line accuracy and reduces compliance exposure.
These credit union and bank compliance webinars are invaluable for banking professionals aiming to stay updated on regulatory changes and fraud prevention strategies. With so many critical topics covered, this is a prime opportunity to enhance compliance knowledge and strengthen institutional safeguards. Mark your calendar and register for the webinars that best suit your role and responsibilities!
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