2024 Regulatory Compliance Updates for Banks & Credit Unions

2024 Regulatory Compliance Updates for Banks & Credit Unions

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Monthly Compliance Updates

There have been noteworthy regulatory and compliance updates for banks and credit unions throughout 2024. Below are the details on these changes and how they may impact you and your institution.


DECEMBER 2024

NCUA Board Approves Succession Planning Final Rule

The NCUA has announced the approval of a final rule requiring federally insured credit union BODs to establish succession planning processes for key positions.

Why Is This Important to Me?

 

IRS Urges Many Retirees to Make Required Withdrawals from Retirement Plans by Year-End Deadline

The IRS has posted a reminder to individuals aged 73 and older of the deadline to take required minimum distributions (RMDs) from their IRAs and other retirement plans.

Why Is This Important to Me?

  • Share this with clients who may have IRAs at your institution or elsewhere. 

 

CFPB Kicks Off Rulemaking to Help Mitigate the Financial Consequences of Domestic Violence and Elder Abuse

The Consumer Financial Protection Bureau (CFPB) has kicked off rulemaking to address the harmful effects of inaccurate credit reporting affecting survivors of domestic violence, elder abuse, and other forms of financial abuse. The agency is issuing an advance notice of proposed rulemaking to gather additional public input on potential amendments to the regulation that implements the Fair Credit Reporting Act (FCRA). After gathering public comment, the CFPB intends to issue a proposed rule.

Why Is This Important to Me?

  • Mostly as an FYI for now, but continue watching this space for updates.

 

FDIC Releases Q&A on FDIC Official Signs and Advertisement Requirements Updated

The FDIC updated its webpage Questions and Answers Related to the FDIC's Part 328 Final Rule to add several answers to a growing collection of frequently asked questions relating to the updated regulation from stakeholders, including banks, trade associations, tech companies, vendors, and others.

Why Is This Important to Me?

  • Share this with colleagues who are focusing on the FDIC sign changes. 

NOVEMBER 2024

CFPB Issues Annual Inflation Adjustments

The Consumer Financial Protection Bureau (Bureau or CFPB) is issuing this final rule amending the regulation text and official interpretations for Regulation Z, which implements the Truth in Lending Act (TILA). The CFPB calculates the dollar amounts for provisions in Regulation Z annually; this final rule revises the amounts for provisions implementing TILA and its amendments, including the Home Ownership and Equity Protection Act of 1994 (HOEPA), and the Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act).  The CFPB adjusts these amounts based on the annual percentage change of the Consumer Price Index (CPI) effective June 1, 2024.

Why Is This Important to Me?

  • All applicable OnCourse Learning courses will be updated with updated values in January.

 

FDIC Updates Risk Manual of Examination Policies

The FDIC has made its November 2024 updates to the Risk Manual of Examination Policies. This month’s updates are found in Section 22.1 – Examination Documentation Modules.

Why Is This Important to Me?

  • Review the ED modules with your teams.

 

Federal Reserve Releases Semiannual Supervision and Regulation Report 

The Federal Reserve Board has released the November 2024 Supervision and Regulation Report, which summarizes banking conditions and the Federal Reserve’s supervisory and regulatory activities in conjunction with the semiannual testimony before Congress.

 

Why Is This Important to Me?

  • Review this report to better understand the current banking environment and what might be coming in the near future.

 

The Financial Stability Implications of Artificial Intelligence Report

This report revisits the 2017 FSB report on AI and machine learning in financial services by taking stock of recent advancements, exploring use cases in the financial sector and drivers of adoption, as well as new potential benefits and AI-related financial sector vulnerabilities.

Why Is This Important to Me?


OCTOBER 2024

New FTC Report to Congress on Scams and Older Adults

The Federal Trade Commission (FTC) has released its annual report to Congress on the Commission’s recent efforts to protect older adults. The report describes new scams and fraud trends, among other information.

Why Is This Important to Me?

  • Share this information with your client-facing colleagues in support of their training on vulnerable adult financial abuse.

 

FDIC Extends Compliance Date for Subpart A of the FDIC Official Signs & Advertising Requirements, False Advertising, Misrepresentation of Insured Status, and Misuse of the FDIC’s Name or Logo

The FDIC has announced it is extending the compliance date for amendments to part 328 subpart A of its regulations to modernize the rules governing use of the official FDIC sign and insured depository institutions’ advertising statements from January 1, 2025, to May 1, 2025. The compliance date for amendments to part 328, subpart B, relating to misrepresentations of deposit insurance, remains January 1, 2025.

Why Is This Important to Me?

  • All OnCourse Learning FDIC courseware is being updated prior to January 1, 2025 to include these changes.

 

OCC Solicits Research on Artificial Intelligence in Banking and Finance

The OCC is soliciting academic research papers on the use of artificial intelligence in banking and finance for submission by December 15, 2024.

Why Is This Important to Me?

  • As AI becomes more utilized by financial institutions, it is likely that we will be seeing some regulations and best practices around AI usage in 2025.

 

Agencies Announce Dollar Thresholds for Smaller Loan Exemption from Appraisal Requirements for Higher-priced Mortgage Loans

The CFPB, Federal Reserve Board, and OCC have announced that the 2025 threshold for higher-priced mortgage loans (HPMLs) that are subject to special appraisal requirements will increase from $32,400 to $33,500, effective January 1, 2025. The increase is based on the 3.4 percent annual percentage increase in the Consumer Price Index for Urban Wage Earners and Clerical Workers (CPI-W), as of June 1, 2024.

The change will add paragraph xii. to Official Interpretation comment 35(c)(2)(ii)-3.

The CFPB and the Federal Reserve Board have also announced the dollar thresholds used to determine whether certain credit and lease transactions in 2025 will be subject to certain protections under Regulation Z (Truth in Lending) and Regulation M (Consumer Leasing).

Why Is This Important to Me?

  • Annual threshold and exemption updates will begin now through the end of the year, effective January 1, 2025. All of OnCourse Learning’s affected courseware will be updated for 2025 by the January mid-month release.

 

OCC Releases Bank Supervision Operating Plan for Fiscal Year 2025

The Office of the Comptroller of the Currency (OCC) today released its bank supervision operating plan for fiscal year (FY) 2025.

The plan outlines the OCC’s supervision priorities and objectives for the year. It also facilitates the implementation of supervisory strategies for individual national banks, federal savings associations, federal branches and agencies of foreign banking organizations, and third-party service providers subject to OCC examination. OCC staff uses this plan to guide its supervisory priorities, planning, and resource allocations.

Why Is This Important to Me?

  • This plan outlines the OCCs priorities and objectives for the year.

September 2024

FinCEN Publishes BOI Reporting Toolkit

FinCEN has released a Beneficial Ownership Reporting Toolkit that can be used in institutions’ efforts to educate small business owners about the new beneficial ownership reporting requirements mandated by the Corporate Transparency Act.

Why Is This Important to Me?

  • Share this information with your small business owners, so they can be better prepared for the change.

 

FRB Releases FOMC Statement and Projections

The Federal Reserve Board released the Federal Open Market Committee statement following the committee’s meeting on September 17-18, 2024.

In light of the progress on inflation and the balance of risks, the Committee decided to lower the target range for the federal funds rate by 1/2 percentage point to 4-3/4 to 5 percent. In considering additional adjustments to the target range for the federal funds rate, the Committee will carefully assess incoming data, the evolving outlook, and the balance of risks. The Committee will continue reducing its holdings of Treasury securities and agency debt and agency mortgage‑backed securities. The Committee is strongly committed to supporting maximum employment and returning inflation to its 2 percent objective.

Why Is This Important to Me?

  • This is the first rate cut since 2020. Additionally, it’s considered a “jumbo rate cut,” as rates were slashed by 50 basis points. Generally, rates are cut 25 basis points per meeting.

 

Agencies Extend Comment Period on RFI on Bank-Fintech Arrangements

The FDIC, OCC, and FRB have announced they will extend the comment period on a request for information on bank-fintech arrangements involving banking products and services. The agencies are requesting information on the nature and implications of bank-fintech partnerships and effective risk management practices. The comment period has been extended until 10/30/2024.

Why Is This Important to Me?

  • Review this information if you have a bank-fintech partnership in place.

AUGUST 2024

Filing Instructions Guide for Small Business Lending Data Collected in 2025

The 2025 filing instructions guide is a set of resources to help you file small business lending data with the Consumer Financial Protection Bureau (CFPB) in 2026 covering the period from July 18, 2025 to December 31, 2025. These resources are briefly described in this section and are further detailed throughout this web page in individual sections.

These resources may be useful for employees in a variety of roles, for example:

  • Staff who collect, prepare, and submit data
  • Technology support staff
  • Compliance officers

The CFPB has also updated its additional resources.

Why Is This Important to Me?

  • This guide is meant to provide resources to help institutions required to file small business lending data with the CFPB in 2026, covering the period from 7/18/25 – 12/31/25, based on the Section 1071 rule.

 

FDIC Updates Q&As Related to Part 328 Final Rule

The Federal Deposit Insurance Corporation (FDIC) recently published a series of Questions and Answers (Q&As) related to the final rule governing FDIC Official Signs and Advertising Requirements, False Advertising, Misrepresentation of Insured Status, and Misuse of the FDIC Name or Logo (part 328). The Q&As are a collection of the most frequently asked questions that the FDIC has received to date from stakeholders, including banks, trade associations, technology companies, vendors, and other entities. The Q&As provide clarifying information on the final rule to support stakeholders in the implementation of part 328.

Direct link to the Q&As can be found here.

Why Is This Important to Me?

  • The rule went into effect on 4/1/24, requiring full compliance by 1/1/25.

 

OCC Releases Annual Update to Bank Accounting Advisory Service (BAAS)

The Office of the Chief Accountant (OCA) is pleased to present the August 2024 edition of the Bank Accounting Advisory Series (BAAS). The BAAS expresses the OCA's interpretations of accounting topics relevant to national banks and federal savings associations (collectively, banks or institutions, unless otherwise specified). We hope that you find this publication useful and that it continues to be a practical resource for banks and examiners.

Why Is This Important to Me?

  • This publication assists institutions with best practices and recommendations of generally accepted accounting principles and regulatory guidance based on facts presented.

JULY 2024

Agencies Request Comment on Anti-Money Laundering/Countering the Financing of Terrorism Proposed Rule

Four federal financial institution regulatory agencies today requested comment on a proposal to update their requirements for supervised institutions to establish, implement, and maintain effective, risk-based, and reasonably designed anti-money laundering and countering the financing of terrorism (AML/CFT) programs.  The amendments are intended to align with changes concurrently proposed by the U.S. Department of the Treasury’s Financial Crimes Enforcement Network (FinCEN), most of which result from the Anti-Money Laundering Act of 2020 (AML Act). 

The proposed amendments would require supervised institutions to identify, evaluate, and document the regulated institution’s money laundering, terrorist financing, and other illicit finance activity risks, as well as consider, as appropriate, FinCEN’s published national AML/CFT priorities.  Additionally, and consistent with the AML Act, the proposal would mandate that the duty to establish, maintain, and enforce the AML/CFT program remain the responsibility of, and be performed by, persons in the United States who are accessible to, and subject to the oversight and supervision by, the relevant agency. The proposal also supports institutions’ consideration of innovative approaches to meet compliance obligations. 

Comments on the proposal are due 60 days after the date of publication in the Federal Register.

Why Is This Important to Me?

  • Just an FYI at this time, but there may be updates to AML/CFT requirements in the near future. 

 

Spring 2024 Unified Agenda of Regulatory and Deregulatory Actions Released

The agenda includes four proposed rule actions around FCRA, mortgage servicing, the Financial Data Transparency Act, and consumer financial product contracts under Regulation AA.

Why Is This Important to Me?

  • There will likely be proposed revisions to those above-mentioned regulations in the latter half of the year.

 

Agencies Release List of Distressed or Underserved Nonmetropolitan Middle-Income Geographies

Federal bank regulatory agencies today released the 2024 list of distressed or underserved nonmetropolitan middle-income geographies where certain bank activities are eligible for Community Reinvestment Act (CRA) credit.

Why Is This Important to Me?

  • Revitalization or stabilization activities in these geographies are eligible to receive CRA consideration under the community development definition for 12 months after publication of the current list.

JUNE 2024

OCC Reports on Key Federal Banking System Risks

The OCC highlighted credit, market, operational, and compliance risks as key themes within the report.

Why Is This Important to Me?

  • Share this information with your colleagues to ensure you have training to adequately address these risk areas.

 

Fed Releases the Federal Open Market Committee Statement

Recent indicators suggest that economic activity has continued to expand at a solid pace. Job gains have remained strong, and the unemployment rate has remained low. Inflation has eased over the past year but remains elevated. In recent months, there has been modest further progress toward the Committee's 2 percent inflation objective.

Why Is This Important to Me?

  • Use this information to make training determinations in the near future.

 

OCC Revises Retail NDIP Handbook

This booklet discusses risks and risk management practices associated with the recommendation or sale of nondeposit investment products to retail customers. This booklet also provides examiners with a framework for evaluating a bank’s retail nondeposit investment product program.

Why Is This Important to Me?

  • The revised booklet provides clarity around risk management practices and guidance for examiners.

 

FinCEN Updates Beneficial Ownership FAQs

FinCEN has updated the Beneficial Ownership Information FAQs to include more information around exemptions, beneficial owners, and reporting requirements.

Why Is this Important to Me?

OnCourse Learning has multiple beneficial ownership trainings, from our online self-paced Beneficial Ownership course to our multiple Beneficial Ownership webinars.


MAY 2024

OCC’s Community Bank Director and Senior Management Workshops

The OCC’s workshops deliver important content led by some of the OCC’s most experienced and qualified professionals. These sessions are designed to meet the needs of new directors, experienced directors, and senior management looking to review the fundamentals or get critical updates.

Why Is This Important to Me?

  • Share this information with your Board of Directors.

 

CFPB Extends Compliance Deadlines for 1071

The CFPB is extending compliance deadlines for the small business lending rule. After the CFPB issued this rule on March 30, 2023, some lenders filed challenges against it in federal court in Texas. On July 31, 2023, that court stayed the rule  for certain lenders pending the Supreme Court’s decision in CFPB v. CFSA; on October 26, it extended that stay  to all lenders covered by the rule. In the event of a reversal in CFSA, the Texas court ordered the CFPB to extend the rule’s compliance deadlines to compensate for the period stayed.

The CFPB now plans to issue an interim final rule to extend compliance deadlines:

  • For Tier 1 institutions (highest volume lenders), the original compliance date of October 1, 2024, will be extended to July 18, 2024, and the first filing deadline will be June 1, 2026.
  • For Tier 2 institutions (moderate volume lenders), the April 1, 2025, compliance date will be extended to January 16, 2026, with a first filing deadline on June 1, 2027.
  • For Tier 3 institutions (smallest volume lenders), the January 1, 2026, compliance date will be extended to October 18, 2026, with a first filing deadline on June 1, 2027.

Why Is This Important to Me?

  • Now that CFPB vs. CFSA has been settled, we will likely see an increase in 1071 training events around the new deadline extensions.

 

Reg CC Funds Availability Inflation Adjustments

The Board & the CFPB are amending Regulation CC, which implements the Expedited Funds Availability Act (EFA Act) and the Check Clearing for the 21st Century Act (Check 21 Act), to fulfill a statutory requirement in the EFA Act to adjust the dollar amounts under the EFA Act for inflation, effective July 1, 2025. The new amounts are as follows:

  • The "next day" minimum availability amount will increase from $225 to $275
  • The cash withdrawal amount in § 229.12(d) will increase from $450 to $550
  • The new account, large deposit threshold, and repeatedly overdrawn thresholds in § 229.13 will increase from $5,525 to $6,725
  • The civil liability minimum and maximum for individuals actions in § 229.21(a)(2)(i) will increase from $100 and $1,100 to $125 and $1,350
  • The civil liability maximum for class action in § 229.21(a)(2)(ii)(B) will increase from $552,500 to $672,950 or 1 percent of the bank's worth, whichever is less.

Why Is This Important to Me?

  • All of OnCourse Learning’s applicable courseware will be updated to reflect the new amounts beginning in 2025.

 

Agencies Issue Guide to Assist Community Banks to Develop and Implement Third-Party Risk Management Practices

Federal bank regulatory agencies today released a guide to support community banks in managing risks presented by third-party relationships. Community banks engage with third parties to help compete in and respond to an evolving financial services landscape. Third-party relationships present varied risks that community banks are expected to appropriately identify, assess, monitor, and control to ensure that their activities are performed in a safe and sound manner and in compliance with applicable laws and regulations. These laws and regulations include, but are not limited to, those designed to protect consumers and those addressing financial crimes. The guide offers potential considerations, resources, and examples through each stage of the third-party relationship and may be a helpful resource for community banks. While the guide illustrates the principles discussed in the third-party risk management guidance issued by the agencies in June 2023, it is not a substitute for that guidance.

Why Is this Important to Me?


APRIL 2024

Biden-Harris Administration Finalizes Rule to Increase Compensation Thresholds for Overtime Eligibility

The Biden-Harris administration today announced a final rule that expands overtime protections for millions of the nation’s lower-paid salaried workers by increasing the salary thresholds required to exempt a salaried bona fide executive, administrative or professional employee from federal overtime pay requirements. 

Effective July 1, 2024, the salary threshold will increase to the equivalent of an annual salary of $43,888 and increase to $58,656 on Jan. 1, 2025. The July 1 increase updates the present annual salary threshold of $35,568 based on the methodology used by the prior administration in the 2019 overtime rule update. On Jan. 1, 2025, the rule’s new methodology takes effect, resulting in the additional increase. In addition, the rule will adjust the threshold for highly compensated employees. Starting July 1, 2027, salary thresholds will update every three years, by applying up-to-date wage data to determine new salary levels.

Why Is This Important to Me?

 

FTC Announces Rule Banning Noncompetes

The Federal Trade Commission (FTC)  issued a final rule to promote competition by banning noncompetes nationwide, protecting the fundamental freedom of workers to change jobs, increasing innovation, and fostering new business formation.

Why Is This Important to Me?

  • The final rule banning noncompetes will likely lead to new business formation, result in higher earnings for workers, and is expected to lower healthcare costs over the next decade. Additionally, the final rule is expected to help drive innovation.

 

FinCEN Reminds Financial Institutions to Remain Vigilant to Environmental Crimes

FinCEN issued a reminder to financial institutions on Earth Day (04/22) to remain vigilant in identifying and reporting suspicious activity related to environmental crimes. Environmental crimes frequently involve transnational criminal activity related to several of FinCEN’s Anti-Money Laundering and Countering the Financing of Terrorism (AML/CFT) National Priorities, including corruption, fraud, human trafficking, and drug trafficking.

Why Is This Important to Me?

  • OnCourse Learning has many different online self-paced courses and webinars that cover topics such as anti-money laundering, anti-terrorism, fraud, bribery, and human trafficking to ensure our clients are educated in these topics.

 

FinCEN Updates Beneficial Ownership FAQs

FinCEN has updated its Beneficial Ownership FAQs to include new questions and updated information about reporting companies, beneficial ownership through trusts, and access to beneficial ownership information.

Why Is this Important to Me?

  • There have been some updates to Beneficial Ownership for 2024, specifically a final rule implementing the access and safeguard provisions of the Corporate Transparency Act (CTA). OnCourse Learning has multiple online self-paced courses, as well as a webinar detailing this updated rule.

 

FDIC Requests Comments on Proposed State of Policy on Bank Merger Transactions

The revised SOP reflects legislative and other developments that have occurred since it was last amended in 2008, including the establishment of the statutory factor regarding the risk to the stability of the United States banking or financial system.  The revised SOP is principles based; describes the types of applications subject to FDIC approval; addresses each statutory factor separately; and highlights other relevant matters and considerations, such as related statutes pertaining to interstate mergers, and applications from non-banks or banks that are not traditional community banks.  Further, the revised SOP reflects consideration of comment letters received in response to the FDIC’s March 2022 Request for Information and Comment on Rules, Regulations, Guidance, and Statements of Policy Regarding Bank Merger Transactions.

Why Is This Important to Me?

  • Mergers & acquisitions are expected to be a hot topic throughout 2024. The FDIC encourages comments from all interested parties within 60 days of publication in the Federal Register.

 

FTC Amends Telemarketing Sales Rule

The Federal Trade Commission (“FTC” or “Commission”) adopts amendments to the Telemarketing Sales Rule (“TSR”) that, among other things, require telemarketers and sellers to maintain additional records of their telemarketing transactions, prohibit material misrepresentations and false or misleading statements in business to business (“B2B”) telemarketing calls, and add a new definition for the term “previous donor.” These amendments are necessary to address technological advances and to continue protecting consumers, including small businesses, from deceptive or abusive telemarketing practices.

Why Is This Important to Me?

  • The amendments are effective 05/16/2024. However, compliance with 16 CFR 310.5(a)(2) is not required until 10/15/2024. OnCourse Learning has just released an updated Telemarketing Consumer Fraud and Abuse Prevention Act – E3 course in April 2024.

MARCH 2024

FDIC Seeks Public Comment on Proposed Revisions to its Statement of Policy on Bank Merger Transactions

The Federal Deposit Insurance Corporation (FDIC) Board of Directors today approved a Federal Register notice seeking public comment on proposed revisions to the agency’s Statement of Policy (revised SOP) on Bank Merger Transactions.

The FDIC encourages comments from all interested parties within 60 days of publication in the Federal Register.

Why Is This Important to Me?

  • Comments from all parties need to be received within 60 days of publication in the Federal Register.

 

Agencies Extend Applicability Date of Certain Provisions of Community Reinvestment Act Final Rule

Federal bank regulatory agencies today jointly issued an interim final rule that extends the applicability date of certain provisions in their Community Reinvestment Act (CRA) final rule issued in October 2023. The agencies also requested comment on the extension.

To promote clarity and consistency, the agencies extended the applicability date of the facility-based assessment areas and public file provisions from April 1, 2024, to January 1, 2026. Therefore, banks will not have to make changes to their assessment areas or their public files as a result of the 2023 CRA final rule until January 1, 2026. This extension aligns these provisions with other substantive parts of the 2023 CRA final rule that are applicable on January 1, 2026. For example, all provisions about where banks are evaluated will now apply on the same date. Comments on the extended applicability date must be received 45 days after the rule is published in the Federal Register.

Why Is this Important to Me?

  • Institutions will not have to make changes to their assessment areas & public file provisions until January 1, 2026. Originally, institutions were required to make changes as of April 1, 2024

 

FTC Implements New Protections for Businesses Against Telemarketing Fraud and Affirms Protections Against AI-enabled Scam Calls

The Federal Trade Commission today announced a final rule extending telemarketing fraud protections to businesses and updating the rule’s recordkeeping requirements in light of developments in technology and the marketplace. The Commission also announced a proposed rule that would provide the agency with significant new tools to combat tech support scams.

Why Is This Important to Me?

  • All OnCourse Learning Telemarketing Consumer Fraud courses will be updated to reflect these new protections to businesses & the updated recordkeeping requirements.

January 2024

CFPB Proposes Rule to Stop New Junk Fees on Bank Accounts

The CFPB proposed to block banks and other financial institutions from one potential source of new junk fee revenue – fees on transactions declined right at the swipe, tap, or click. The proposed rule would prohibit non-sufficient funds fees on transactions that financial institutions decline in real time. These types of transactions include declined debit card purchases and ATM withdrawals, as well as some declined peer-to-peer payments. The CFPB’s proposal is part of the agency’s proactive approach to protect consumers, and it would cover banks, credit unions, and certain peer-to-peer payment companies.

Share the below upcoming webinar on 01/30/2024 with customers who may have questions:

Deposit Operations - First Quarter Update

Federal Reserve Releases Video on New CRA Rule and Objectives

This video released on January 10th provides an overview of the new CRA rule and its objectives. The video also addresses assessment areas, community development, evaluation framework, performance tests, ratings, data collection and reporting, and applicability dates.

Share the below OnDemand webinar from 01/10/2024 with customers who may have questions:

Overview of New CRA Rules

FinCEN Issues Analysis of Identity-Related Suspicious Activity

FinCEN issues a Financial Trend Analysis on information linked to identity-related suspicious activity in BSA reports filed in 2021. FinCEN’s analysis found that approximately 1.6 million reports (42% of the reports filed that year) related to identity—indicating $212 billion in suspicious activity.

This report explores identity-related processes were exploited in processing transactions as well as opening and accessing accounts. Of over 14 typologies regularly indicated in BSA reports, the most frequently reported were fraud, false records, identity theft, third-party money laundering, and circumvention of verification standards. These accounted for 88% of identity-related BSA reports and 74% of the total identity-related suspicious activity amount reported during 2021.

Share the below OnDemand webinar from 01/16/2024 with customers who may have questions:

Suspicious Activity Report (SAR): Line-by-Line


About the Author

Jeff Kelly
General Manager at OnCourse Learning

As General Manager at OnCourse Learning, Jeff leads the product management and learning development teams, along with solutions architecture and compliance functions. Jeff has worked in the financial services industry for 20 years and keeps up to date on financial industry changes and updates. Jeff obtained his Bachelor’s Degree in Marketing from the University of Wisconsin – Whitewater and his MBA from the University of Wisconsin – Milwaukee. He also served in the U.S. Marine Corps as a non-commissioned officer. His focus is building strong collaborative teams with passion for delivering excellence in outcomes for customers and employees.

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