The Home Mortgage Disclosure Act (HMDA), as implemented by Regulation C, outlines the fundamentals of recordkeeping, reporting, and disclosure requirements. The course explores HMDA's history and its crucial role in mortgage industry transparency and fair lending, how precise reporting and disclosure prevent costly institutional consequences, the many financial institutions and loan types regulated by HMDA and Regulation C, the variety of transactions that require careful documentation and reporting, and compliant reporting data points, typical recording errors, and partial exemptions.

This course explores the Fair and Accurate Credit Transactions Act (FACT Act), which aims to ensure consumer reporting agencies have fair and sensible ways to handle customers’ information, such as consumer credit, employment, insurance, and other data. The act has provisions for protecting customers' financial information, combating identity theft, and ensuring accuracy in the information provided to consumer reporting agencies.

Compliance concerns begin when a mortgage professional uses the telephone to solicit business from a consumer. Consumers have protection against unwanted telephone solicitations under the national Do-Not-Call Registry, the Telemarketing Sales Rule, and state do-not-call laws. This course explores the background and goals of the Telemarketing Consumer Fraud and Abuse Prevention Act and the Telephone Consumer Protection Act. It covers issues and provisions related to telephone solicitations, specifically the Do-Not-Call Registry.

The Bank Secrecy Act (BSA) helps the U.S. government fight money laundering. Tellers can help law enforcement and federal authorities detect, disrupt, and prosecute criminals by following the BSA’s policies on transaction reporting, identifying suspicious activity, and recordkeeping. This course teaches how the BSA applies to the teller’s front-line position.

This course examines components of the Bank Secrecy Act (BSA) that are important to operations employees, including Currency Transaction Reports and Suspicious Activity Reports. Operations employees have greater access to customer account records than other financial institution employees, which provides increased opportunities to detect certain types of fraud.

This course examines Bank Secrecy Act (BSA) components important to loan officers, including specific requirements regarding customer identification procedures. This course also explains what suspicious activity a loan officer needs to investigate, and the process for reporting it.

Counterfeiting and forgery are concerns for financial institutions because of the amount of money handled and processed. Financial institutions must take steps to ensure the security of money. This course explains counterfeiting and forgery, how to recognize this security threat, and what actions to take.

The Bank Secrecy Act (BSA) helps the U.S. government fight money laundering. Customer service representatives (CSRs) can help law enforcement and federal authorities detect, disrupt, and prosecute criminals by following BSA policies for customer identification, transaction reporting, and recordkeeping. This course teaches how the BSA applies to the front-line position of a CSR.

Regulation U is a set of rules that banks and other lenders must follow when they lend money for buying or holding margin stocks. This course reviews the lending restrictions, applicability, registration, reporting, and other requirements of the regulation.

Whether you are a bank teller, or you manage a team of tellers, keeping your money-handling skills sharp is essential. Revisit how to handle cash properly.