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We understand our clients have unique business requirements, so we created flexible training packages to best meet the needs of your financial institution.
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Cash Handling Skills – E3
Whether you are a bank teller, or you manage a team of tellers, keeping your money-handling skills sharp is essential. Revisit how to handle cash properly.
60 Minutes
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Bank/Broker Dealer Exemptions – Regulation R – E3
Comprehending Regulation R can be a daunting task, given its many complexities and levels of conditional requirements. This course provides a general overview of the primary provisions of Regulation R and explores the regulation's historical framework and the different banking and brokerage activities.
50 Minutes
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Understanding Compliance Regulations
Teller will find an overview of the many federal compliance regulations that impact on their job in this course.
60 Minutes
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Fraud at the Teller Station
This course provides tellers with a discussion of how criminals try to commit fraud at the teller station and with the firm's customers/members. The course provides in depth discussions of check fraud, remote checks, identity theft and a number of customers/members frauds.
60 Minutes
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Issuing Negotiable Instruments
This course covers four types of negotiable instruments and the specific procedures and guidelines around issuing and cashing them. Additionally, the course defines five miscellaneous transactions that you may have to process during normal business.
60 Minutes
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Cash Handling Skills
Whether you are a bank teller, or you manage a team of tellers, keeping your money-handling skills sharp is essential. Revisit how to handle cash properly.
60 Minutes
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Deposit Products and Services
Help prevent fraud and money laundering at your financial institution by keeping your account deposit and withdrawal skills sharp.
60 Minutes
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Handling Consumer Complaints
This course explains why handling complaints is so important to a business' success and how to develop and implement an effective complaint program.
30 Minutes
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Handling Stop Payments
Get acquainted with the rules and procedures for accepting and processing stop-payment orders, and learn how stop payment orders affect personal checks, electronic funds transfers and financial institution obligations.
60 Minutes
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Health Savings Accounts
Confused about HSAs? You're not alone. Explore the basic rules for these tax-advantaged medical savings accounts, including establishment, contributions, distributions and annual reporting. Plus, learn about the specific responsibilities of an HSA owner and a custodian or trustee.
90 Minutes