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We understand our clients have unique business requirements, so we created flexible training packages to best meet the needs of your financial institution.

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  1. BSA/AML for Tellers – E3

    The Bank Secrecy Act (BSA) helps the U.S. government fight money laundering. Tellers can help law enforcement and federal authorities detect, disrupt, and prosecute criminals by following the BSA’s policies on transaction reporting, identifying suspicious activity, and recordkeeping. This course teaches how the BSA applies to the teller’s front-line position.

    30 Minutes

    Series: Transaction Compliance

    Course Type: E3

  2. BSA/AML for Operations – E3

    This course examines components of the Bank Secrecy Act (BSA) that are important to operations employees, including Currency Transaction Reports and Suspicious Activity Reports. Operations employees have greater access to customer account records than other financial institution employees, which provides increased opportunities to detect certain types of fraud.

    30 Minutes

    Series: Transaction Compliance

    Course Type: E3

  3. BSA/AML for Lenders – E3

    This course examines Bank Secrecy Act (BSA) components important to loan officers, including specific requirements regarding customer identification procedures. This course also explains what suspicious activity a loan officer needs to investigate, and the process for reporting it.

    30 Minutes

    Series: Transaction Compliance

    Course Type: E3

  4. Counterfeiting and Forgery – E3

    Counterfeiting and forgery are concerns for financial institutions because of the amount of money handled and processed. Financial institutions must take steps to ensure the security of money. This course explains counterfeiting and forgery, how to recognize this security threat, and what actions to take.

    60 Minutes

    Series: Transaction Compliance

    Course Type: E3

  5. BSA/AML for Customer Service Representatives (CSRs) – E3

    The Bank Secrecy Act (BSA) helps the U.S. government fight money laundering. Customer service representatives (CSRs) can help law enforcement and federal authorities detect, disrupt, and prosecute criminals by following BSA policies for customer identification, transaction reporting, and recordkeeping. This course teaches how the BSA applies to the front-line position of a CSR.

    30 Minutes

    Series: Transaction Compliance

    Course Type: E3

  6. Unlawful Internet Gambling – E3

    This course is an introduction to Regulation GG and contains an overview of the regulation, the Unlawful Internet Gambling Enforcement Act, the policies and procedures that need to be implemented, the due diligence that must occur at the opening of an account, how to handle suspicious and restricted transactions, and other pertinent issues.

    15 Minutes

    Series: Transaction Compliance

    Course Type: E3

  7. Customer Identification Program (CIP)

    Review the basic requirements of a Customer Identification Program (CIP) as prescribed by the USA PATRIOT Act. Explore the relationship between a CIP and your institution’s anti-money laundering program. Learn how to verify the identity of customers and how to respond to identity-verification problems.

    90 Minutes

    Series: Transaction Compliance

    Course Type: Online Self-Paced

  8. Frauds and Scams

    Tune in to the latest security threats sweeping financial institutions, and learn how to protect your organization and customers from con artists.

    60 Minutes

    Series: Transaction Compliance

    Course Type: Online Self-Paced

  9. Counterfeiting and Forgery

    Counterfeiting and forgery is a large concern for financial institutions because of the amount of money they handle and process. Institutions must take steps to ensure the security of money. This course will explain counterfeiting and forgery, how to recognize this security threat, as well as what actions to take.

    60 Minutes

    Series: Transaction Compliance

    Course Type: Online Self-Paced

  10. Countering Human Trafficking

    This course is the second of two courses that introduces the topic of human trafficking. Within the first course, Introduction to Human Trafficking, key terms such as human smuggling and human trafficking were defined and differences highlighted. A basic understanding of the types and stages of human smuggling and human trafficking were presented. How human trafficking works was also covered by looking at the mindsets of the trafficker and victim. The focus for this course engages the viewer to recognize the various red flags that may be identified based on whether the observable behavior or transaction is human smuggling or human trafficking. Reporting is a key issue; therefore, various aspects will be explored.

    30 Minutes

    Series: Human Trafficking Awareness Suite, Transaction Compliance

    Course Type: Online Self-Paced