The Remote Management Series is a library of short, prerecorded courses for both remote employees and managers of remote employees. This training series is designed to promote best practices for working from home, such as proper time management for productivity as well as ways to overcome the challenges that can come with working from home including engaging remote teams, managing stress, and setting expectations.

Mortgage servicing plays an essential role in the mortgage lending process. Not only do servicers oversee routine servicing, ranging from payment processing, maintaining escrow accounts, and handling error resolution procedures, they also are involved with default servicing and the foreclosure process. These courses focus on regulatory requirements for mortgage servicers that are imperative to execute through policies and procedures.

Critical to any financial institution is protection of customer or member information. Customers utilize financial institutions who they trust and all employees are critical to protecting the information of those they serve. This series provides courses for training staff on how to effectively secure and protect this information.