CISA – 09 – Interactive Voice Response Systems
Course Description
How does the interactive voice response system work? Find out how IDs and PINs ensure system security.
15 Minutes
Series: Customer Information Security Awareness (CISA) for Banks
Roles: Asset Management, Board of Directors, Commercial, Compliance - External Audit, Compliance - Internal Audit, Human Resources, Mortgage Professionals, Operations & IT, Retail, Wholesale Banking
Course Format: Online Self-Paced
Package: Breakthrough, Mortgage Complete, Mortgage Edge
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