Developing mid-level employees

Most financial institutions have formal training programs for new employees, but what about associates who are there for the long haul? Mid-career training and development programs for staff who have been with the organization in the five- to 15 year-range are just as important. These learning programs refresh and broaden skills, keep employees motivated to provide a great customer experience and give them to tools to perform well. Ongoing training can also develop leadership skills.

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