Most financial institutions have formal training programs for new employees, but what about associates who are there for the long haul? Mid-career training and development programs for staff who have been with the organization in the five to 15 year-range are just as important. These learning programs refresh and broaden skills, keep employees motivated to provide a great customer experience and give them to tools to perform well. Ongoing training can also develop leadership skills.
Download this eBook for time-tested methods to develop and refine programs to enhance the skills of mid-level employees.