Bank Training Course List2020-04-03T09:16:36-06:00

Over 600 Courses for Banks

OnCourse Learning Financial Services is your partner for compliance, regulatory and professional training with over 600 courses designed specifically for banks. We’re committed to delivering the most comprehensive and engaging compliance education for the clients we serve. We continually enhance our content and partner with Financial Services subject matter experts to ensure your employees remain complaint and current on the latest industry issues.

We offer convenient training options, including online courses,  webinars and engaging video.

We understand our clients have unique needs, so we’ve developed flexible training packages to meet those needs.

  • Ascent: Choose from over 600 courses within 34 series with this a-la-carte option.
  • Expansion: Broaden your training with nearly 250 courses in this package with the option to add additional series.
  • Breakthrough: Train multiple departments with this premier package which includes nearly 500 courses to meet your business needs.

To determine the course package that’s right for you, click the series name to view the entire course listing.

Note: You can choose from any of the series listed below to create the a la-carte Ascent package.

*Accredited courses. See course description in the Course Catalog for Banks for accreditation type.

Breakthrough

A Borrower’s Right to Privacy in a Mortgage Transaction-TP

*Anti-Tying

Appraisal and Evaluation Interagency Guidelines

Collection Practices and Loan Workouts

*Commercial Compliance Overview

Consumer Credit Lending Practices

Consumer Credit Products

Consumer Installment Loan Compliance Overview

Consumer Leasing Act: Regulation M

Consumer Lending Regulations

*Equal Credit Opportunity Act: Regulation B

Equal Credit Opportunity Act: Regulation B – E3

Escrow Accounts and Disclosures

Evaluating Business Loans

Exploring Mortgage Servicing Rules

Exploring Small Servicer Mortgage Servicing Rules

*FACT Act Overview

Fair Credit Reporting Act (FCRA)

Fair Credit Reporting Act (FCRA) – E3

Fair Debt Collection Practices Act (FDCPA)

Fair Housing Act (FHA)

*Fair Lending Overview

Fair Lending Overview – E3

Fair Lending Overview – Lending Staff – E3

Federal Regulation of Real Estate Appraisals

Financial Alternatives for Small Business

*Flood Insurance

*Home Mortgage Disclosure Act: Regulation C

Homeowners Protection Act of 1998—PMI Act

*Introduction to Credit Card Regulations

Lending on Commercial Real Estate

Loan Servicing Loss Mitigation

*Loans to Executive Officers: Regulation O

LS-Understanding SBA Eligibility

LS-Understanding SBA Loans

Managing OREO

Military Lending Act

Plain and Simple—A Step-By-Step Guide to the New Integrated Disclosures

Private Education Loans (PEL): HEOA and Reg. Z

Real Estate Settlement Procedures Act (RESPA): Regulation X

Servicemembers Civil Relief Act (SCRA)

Servicemembers Civil Relief Act (SCRA) – E3

Specific Program Guidelines: FHA, VA, USDA

The S.A.F.E. Act

The S.A.F.E. Act – E3

TILA—Beyond Basics—Certain Home Mortgage Loans

TILA—Closed-End Residential Real Estate Loans

TILA—Home Equity Lines of Credit (HELOC)

TILA—Installment Loans—Non-Real Estate Secured

TILA—Open End Loans/Credit Cards

TILA—Unsecured Open-End Loans

Truth in Lending Act: Regulation Z

Affiliate Transactions: Regulation W

Anti-Boycott

*Automated Clearing House (ACH)

Cash Management Services

Check 21 Act Overview

Deposit Compliance

Deposit Compliance – E3

*Electronic Funds Transfer Act: Regulation E

*Electronic Funds Transfer Act: Regulation E – E3

Expedited Funds Availability Act: Regulation CC

Expedited Funds Availability Act: Regulation CC – E3

Federal Deposit Insurance Corporation (FDIC)

Federal Deposit Insurance Corporation (FDIC) – E3

Federal Election Campaign Act (FECA)

Fedwire: Regulation J

*GLB Privacy (No Opt-Out)

GLB Privacy (No Opt-Out) – E3

*GLB Privacy (Opt-Out)

GLB Privacy (Opt-Out) – E3

Methods of International Payments

Overdraft Protection Guidelines and Regulations

Regulation E Error Resolution

*Reserve Requirements: Regulation D

*Right to Financial Privacy Act (RFPA)

Right to Financial Privacy Act (RFPA) – E3

Sweep Account Disclosure Requirements

Truth in Savings: Regulation DD

AML & SAR for Mortgage Lenders and Originators

AML for Customer Service Representatives

*AML for Lenders

*AML for Operations

AML for Tellers

AML: What Are PEPs?

*Anti-Money Laundering (AML)

Anti-Money Laundering (AML) / Bank Secrecy Act (BSA) – E3

Anti-Terrorism – E3

*Anti-Terrorism Overview

*Bank Secrecy Act (BSA)

Beneficial Ownership

BSA for Customer Service Representatives

BSA for Lenders

BSA for Operations

BSA for Tellers

*BSA/AML for Trust

Check Fraud

Check Kiting

Counterfeiting and Forgery

Countering Human Trafficking

Currency Transaction Reporting

Currency Transaction Reports (CTRs) – E3

*Customer Due Diligence and Enhanced Due Diligence (CDD/EDD)

*Customer Identification Program (CIP)

Customer Identification Program (CIP) – E3

*Elder Financial Abuse

*Elder Financial Abuse – E3

Frauds and Scams

Global Anti-Money Laundering Standards – E3

Introduction to Human Trafficking

Management Overview of the BSA and AML Program

New Account ID Procedures (CA Specific)

Nonresident Alien

*Office of Foreign Assets Control (OFAC)

Office of Foreign Assets Control (OFAC) – E3

Politically Exposed Persons (PEPs) – E3

Reporting and Recordkeeping Requirements – E3

*Suspicious Activity Reporting

Suspicious Activity Reporting (SAR) – E3

Suspicious Activity Reports – Red Flags for Lenders – E3

Suspicious Activity Reports – Red Flags for Tellers/CSRs/Operations – E3

The Importance of Anti-Money Laundering in the Mortgage Profession

Trade Finance Fraud

Unlawful Internet Gambling: Regulation GG

Wire Transfers

Accepting Negotiable Instruments

*Bank Broker/Dealer Exemptions: Regulation R

Bomb Threats and Other Security Issues

Cash Handling Skills

Deposit Products and Services

Fraud at the Teller Station

Future of Retail Banking

Handling Consumer Complaints

Handling Stop Payment

Health Savings Accounts

Insurance Disclosures

Insurance Products

Issuing Negotiable Instruments

Measuring Depository Branch Performance

New Account Opening

Non-Deposit Investment Product Sales

Non-Deposit Investment Products

Overview of Teller Responsibilities

Prepaid Access

Private Banking

Records Management

Remote Deposit Capture

Referral Techniques for Non-licensed Employees

Regulatory Compliance for Tellers

Robberies

Safe Deposit Boxes

Savings Bonds

*Trust Law Basics

*Trust Services

Active Shooter/Critical Incidents in Financial Institutions

Advertising Compliance

Americans with Disabilities Act

Bank Bribery Act

Business Continuity and Disaster Recovery

CCPA

Change Management

CISA—Customer Information Security Awareness

Community Reinvestment Act (CRA) for Intermediate Institutions

Community Reinvestment Act (CRA) for Large Institutions

Community Reinvestment Act (CRA) for Small Institutions

Consumer Financial Protection Bureau – CFPB

Consumer Protection Through Accurate and Ethical Advertising – TP

Ethical Dilemmas and the Fight against Mortgage Fraud

Ethics for Bankers

Foreign Corrupt Practices Act (FCPA)

General Data Protection Regulation (GDPR)

Guidelines for an Environmental Risk Program

HIPAA and COBRA for Financial Institutions

Insider Trading

Interest Rate Risk Management

Limitations on Interbank Liabilities: Regulation F

*Red Flags of Identity Theft

Safeguarding Customer Information – Gramm-Leach-Bliley

*Sarbanes – Oxley Act Overview

*Security of Customer Information Guidelines

Telemarketing Consumer Fraud and Abuse Prevention Act

The Importance of Third-Party Vendor Management

Understanding the FFIEC Final Guidance on Social Media

Unfair, Deceptive or Abusive Acts or Practices for the Financial Institution

Advanced Financial Math

Analyzing Company Cash Flows

Annuities

Beginning Financial Math

Business Etiquette

Checking Accounts, Share Drafts and Other Transaction Products

Commercial Banks – An Introduction

Community Relations Programs

Delegation Skills

Direct Mail Marketing Techniques

Federal Reserve and Monetary Policy

Financial Institution Regulation

Financial Markets

Fundamentals of Banking I – The Banking System

Fundamentals of Banking II – The Banking Institution

Greening the Office

Home Banking and Bill Paying

Indirect Lending

Introduction to Appraisal

Loans and Credit

Local Promotion and Advertising Programs

*National Bank Trust Activities (Part 9)

Negotiation Skills

Office Safety

Professional Business Dress – Men

Professional Business Dress – Women

Providing Service to Customers with Disabilities

U.S. Financial Institutions

Understanding Compliance Regulations

BOD – Anti-Money Laundering for Directors and Senior Management

BOD – Bank Secrecy Act for Directors and Senior Management

BOD – Board Delegation of Operating Authority

BOD – Board’s Role in Monitoring Performance

BOD – Community Reinvestment Act

BOD – Compliance Management

BOD – Elder Financial Abuse

BOD – Fair Lending Overview

BOD – Flood Insurance

BOD – Loans to Executive Officers: Regulation O

BOD – Preparing for a Compliance Examination

BOD – Restructuring the Financial Services Industry

BOD – Security of Customer Information Guidelines

BOD – Servicemember’s Civil Relief Act

BOD – Unfair, Deceptive, or Abusive Acts or Practices for the Financial Institution

Bank Secrecy Act Refresher

Community Reinvestment Act (CRA) Refresher

Customer Identification Program (CIP) Refresher

Electronic Funds Transfer Act: Regulation E Refresher

Equal Credit Opportunity Act: Regulation B Refresher

Expedited Funds Availability Act: Regulation CC Refresher

Fair Credit Reporting Act (FCRA) Refresher

Fair Lending Overview Refresher

GLB Privacy Regulation P Refresher

Identity Red Flag Programs Refresher

Office of Foreign Assets Control (OFAC) Refresher

Real Estate Settlement Procedures Act: Regulation X Refresher

Right to Financial Privacy Act (RFPA) Refresher

Truth in Lending Act: Regulation Z Refresher

Truth in Savings: Regulation DD Refresher

Unfair, Deceptive or Abusive Acts or Practices for the Financial Institution Refresher

A Day In the Life Theme: Security Awareness

Appropriate Use of Social Media

Defeating Social Engineers (Advanced)

Defeating Social Engineers (Standard)

Human Firewall Theme: Security Awareness and Literacy

PCI Essentials for Cardholder Data Handlers and Supervisors

Phishing

Protecting Mobile Data and Devices

Security Awareness Essentials

Strongest Link Theme: Security Awareness and Literacy

[SS Eth] Anti-Discrimination in Mortgage Transactions

[SS Eth] Consumer Relationships

[SS Eth] Ethical Behavior of Consumers

[SS Eth] Ethical Conduct in the Appraisal Process

[SS Eth] Ethical Issues Related to Federal Lending Laws I

[SS Eth] Ethical Issues Related to Federal Lending Laws II

[SS Eth] Financial Responsibility

[SS Eth] Fraud Detection Techniques

[SS Eth] Fraud Detection, Reporting and Prevention

[SS Eth] Mortgage Fraud and Ethical Behavior

[SS Eth] Unfair, Deceptive, or Abusive Acts or Practices

[SS Fed] Ability to Repay and Qualified Mortgage Rules

[SS Fed] Dodd-Frank Act

[SS Fed] Equal Credit Opportunity Act

[SS Fed] E-Sign Act

[SS Fed] Fair and Accurate Credit Transactions Act

[SS Fed] Fair Credit Reporting Act

[SS Fed] Gramm-Leach-Bliley Act

[SS Fed] Home Mortgage Disclosure Act

[SS Fed] Homeowners Protection Act

[SS Fed] Identifying High-Cost Mortgages and Higher-Priced Mortgage Loans

[SS Fed] Mortgage Acts and Practices Rule

[SS Fed] Privacy Rules

[SS Fed] Real Estate Settlement Procedures Act – Part I

[SS Fed] Real Estate Settlement Procedures Act – Part II

[SS Fed] Regulatory Authority

[SS Fed] The Loan Originator Compensation Rule

[SS Fed] The S.A.F.E. Act

[SS Fed] The TILA-RESPA Integrated Disclosure (TRID) Rule – Part I

[SS Fed] The TILA-RESPA Integrated Disclosure (TRID) Rule – Part II

[SS Fed] Truth-in-Lending Act – Part I

[SS Fed] Truth-in-Lending Act – Part II

[SS Fed] Truth-in-Lending Act – Part III

[SS Fed] USA PATRIOT Act and Bank Secrecy Act

[SS Gen] Conventional Mortgages

[SS Gen] Guidances

[SS Gen] High-Cost Mortgage Loans

[SS Gen] Higher-Priced Mortgage Loans

[SS Gen] Mortgage Loan Products

[SS Gen] Mortgage Loan Terms

[SS Gen] Non-Conforming Mortgages

[SS Gen] Other Loan Products I

[SS Gen] Other Loan Products II

[SS Gen] Qualified and Non-Qualified Mortgage Programs

[SS Gen] Reverse Mortgages

[SS Gen] VA and USDA Loans

[SS LO] Ability to Repay and Qualified Mortgages

[SS LO] Adjustable-Rate Mortgage Loans

[SS LO] Analyzing Borrower Qualifications

[SS LO] Appraisals

[SS LO] Borrower Credit Qualifications

[SS LO] Completing the Loan Application

[SS LO] Disclosures

[SS LO] Funding and Servicing

[SS LO] Mortgage Calculations

[SS LO] Mortgage, Hazard and Flood Insurance

[SS LO] Qualifying Ratios

[SS LO] The Closing Process

[SS LO] The Title Process

[SS LO] Underwriting Review

[SS LO] Verification and Documentation

Analyzing Personal Financial Statements

Consumer Credit Products

High-Cost Mortgages (HOEPA)

Home Equity (Open-End Credit)

IRS Reporting for Real Estate Transactions

Mortgage Fraud Awareness

Private Mortgage Insurance

Residential Mortgage 1-2-3: Mortgage Process

Reverse Mortgage

Second Lien Real Estate Mortgage Loans/Junior Real Estate Mortgage Loans

Subprime and Predatory Lending

DI – Age

DI – Barriers to Inclusion

DI – Cross-Cultural Business

DI – Cultural Diversity

DI – Defamation

DI – Defamation for Managers

DI – Discrimination

DI – Discrimination for Managers

DI – Diversity Awareness

DI – Documentation

DI – Documentation for Managers

DI – Drug-Free Workplace Program

DI – Employees with Disabilities

DI – Employees with Disabilities for Managers

DI – Gender

DI – Harassment

DI – Harassment for Managers

DI – Language

DI – Marital Status

DI – Race, Color and Nationality

DI – Religion

DI – Retaliation

DI – Retaliation for Managers

DI – Retaliation for Managers

DI – Combating Sexual Harassment (New York State)

DI – Combating Sexual Harassment (New York City)

DI – Sexual Harassment for Non-Supervisors – CA

DI – Sexual Harassment for Supervisors – CA

DI – Sexual Harassment

DI – Sexual Harassment for Supervisors and Managers

DI – Sexual Harassment Refresher

DI—Sexual Orientation

DI – Stereotypes and Assumptions

DI – Veteran Status

DI – Violence and Bullying in the Workplace

DI – Workplace Inclusion

CISA – 01 – Security System Issues

CISA – 02 – Passwords

CISA – 03 – Internet Banking Security

CISA – 04 – Securing Customer Information

CISA – 05 – Securing Nonpublic Areas

CISA – 06 – Information Disposal

CISA – 07 – PINs

CISA – 08 – Customer Requests

CISA – 09 – Interactive Voice Response Systems

CISA – 10 – Clean Desk Policy

CISA – 11 – Media and Equipment

CISA – 12 – Network Component Security

CISA – 13 – Data Encryption Standards

CISA – 14 – Remote Access Standards

CISA – 15 – Laptop and PDA Security

CISA – 16 – Intrusion Detection and Firewall Security

CISA – 17 – Virtual Private Network Security

CISA – 18 – Computer Room Security

CISA – 19 – File Backup and Storage

CISA – 20 – PC Software Controls

CISA – 21 – Virus and Spyware Prevention

CISA – 22 – Incident Response Program

CISA – 23 – Social Engineering

CISA – 24 – Social Media

LE1 – Introduction to Management Basics

LE2 – Time Management

LE3 – Business Writing

LE3 – Business Writing – E3

LE4 – How to Lead and Participate Effectively in Meetings

LE5 – Coaching and Feedback

LE6 – Leading People Through Change

LE7 – Handling Conflict

LE8 – Sharpening Your Interviewing Skills

LE9 – Managing Multiple Generations at Work

LE10 – Introduction to Project Management Concept

Customer Service

REAL Customer Service 1 – Showing Customers You Care

REAL Customer Service 2 – Using Language to Serve the Customer

REAL Customer Service 3 – Opening the Conversation

REAL Customer Service 4 – Diagnosing Customer Needs

REAL Customer Service 5 – Responding to Customer Requests

REAL Customer Service 6 – Taming Challenging Conversations

REAL Customer Service 7 – That’s a Wrap – Closing the Conversation

Cross-Selling

REAL Sales 1 – The Other Side of Service

REAL Sales 2 – Adding Value Through Cross-Selling

REAL Sales 3 – Adding Value Through Up-Selling

REAL Sales 4 – Overcoming Resistance

Education Savings Accounts / Coverdell Education Saving Account

Excess IRA Contributions

*IRA Beneficiary Options

*IRA Contributions

*IRA Distributions

IRA Required Minimum Distributions

*IRA Rollovers, Transfers and Direct Rollovers

Retirement Planning and Saving

*Roth IRA Overview

SIMPLE IRA Basics

*Simplified Employee Pension (SEP) Plans

*Traditional IRA Overview

Ways to Build Wealth

AML CSR “Is There a Mechanic in the House?”

AML CSR Candelais Industries

AML CSR Current on Currency Transaction Reporting

AML CSR Do Not Open Until…

AML CSR The Temporary Holding Pattern

AML Lenders “Did You Do These Yourself?”

AML Lenders “I’ve Got Friends in High Places!”

AML Lenders Collateral

AML Lenders Me and My Shadow

AML Lenders The French Connection

AML Ops “What’s My Line?”

AML Ops The Pay Off

AML Ops What Kind of Laundering Operation Are You Running?

AML Ops Who Do You Know in the Caymans?

AML Ops Wire You, Wire Me

AML Tellers Do You Have 30 $100s For 150 $20s?

AML Tellers Little Blue Men

AML Tellers Martino’s Tavern & Bank

AML Tellers Wonder Construction

AML Tellers You’re in the Money

BSA CSRs – “Hello, Stranger.”

BSA CSRs – “There’s Gotta be a Better Way!”

BSA CSRs – College Daze

BSA CSRs – Is It or Isn’t It?

BSA CSRs – The Owl’s Cry

BSA Lenders  – “What City, Please?”

BSA Lenders – What Will They Think of Next?

BSA Lenders – What’s in the Box?

BSA Ops – Coupon Redemption

BSA Ops – Ghost in the System

BSA Ops – Larry’s Food Mart or Larry’s Laundry?

BSA Ops – Miguel’s Discovery

BSA Tellers – A Little Knowledge is Dangerous

BSA Tellers – Business is Booming

BSA Tellers – Connect the Dots

BSA Tellers – What Are Friends For?

BSA/AML for Trust – Non-Profit or Not

BSA/AML for Trust— – the Money to Bolivia

Personal Productivity – Introduction

Personal Productivity – Goal and Task Prioritization

Personal Productivity – Block Scheduling

Personal Productivity – Slush Time Management

Personal Productivity – Leveraging Time

Personal Productivity – How to Delegate

Personal Productivity – Planning Your Schedule

Personal Productivity – Managing Your Schedule

Personal Productivity – Email Management

Personal Productivity – Energy Management

Personal Productivity – Series Summary

Impactful Communication – Series Introduction

Impactful Communication – Setting Proper Expectations

Impactful Communication – Communication Rules

Impactful Communication – Keys to Successful Emails

Impactful Communication – Graduated Learning

Impactful Communication – Effective Listening

Impactful Communication – Assertive Behavior

Impactful Communication – Healthy Conflict

Impactful Communication – Intro to Public Speaking

Impactful Communication – Series Summary

Dynamic Leadership – Introduction

Dynamic Leadership – Key Leadership Qualities

Dynamic Leadership – Developing Trust

Dynamic Leadership – Creating Buy In

Dynamic Leadership – Communicating Why

Dynamic Leadership – Key Training Principles

Dynamic Leadership – Effective Meetings

Dynamic Leadership – Coaching to Peak Performance

Dynamic Leadership – Employee Development Planning

Dynamic Leadership – Accountability Meetings

Dynamic Leadership – Series Summary

Prescriptive Selling – Introduction

Prescriptive Selling – Goal and Metric Planning

Prescriptive Selling – Probing for Needs

Prescriptive Selling – Matching Benefits

Prescriptive Selling – Building Urgency

Prescriptive Selling – Situational Selling

Prescriptive Selling – Next Step Selling

Prescriptive Selling – Trial Closing

Prescriptive Selling – Objection Handling

Prescriptive Selling – Upselling

Prescriptive Selling – Series Summary

Expansion

A Borrower’s Right to Privacy in a Mortgage Transaction-TP

*Anti-Tying

Appraisal and Evaluation Interagency Guidelines

Collection Practices and Loan Workouts

*Commercial Compliance Overview

Consumer Credit Lending Practices

Consumer Credit Products

Consumer Installment Loan Compliance Overview

Consumer Leasing Act: Regulation M

Consumer Lending Regulations

*Equal Credit Opportunity Act: Regulation B

Equal Credit Opportunity Act: Regulation B – E3

Escrow Accounts and Disclosures

Evaluating Business Loans

Exploring Mortgage Servicing Rules

Exploring Small Servicer Mortgage Servicing Rules

*FACT Act Overview

FACT Act Overview – E3

Fair Credit Reporting Act (FCRA)

Fair Credit Reporting Act (FCRA) – E3

Fair Debt Collection Practices Act (FDCPA)

Fair Housing Act (FHA)

*Fair Lending Overview

Fair Lending Overview – E3

Fair Lending Overview – Lending Staff – E3

Federal Regulation of Real Estate Appraisals

Financial Alternatives for Small Business

*Flood Insurance

*Home Mortgage Disclosure Act: Regulation C

Homeowners Protection Act of 1998—PMI Act

*Introduction to Credit Card Regulations

Lending on Commercial Real Estate

Loan Servicing Loss Mitigation

*Loans to Executive Officers: Regulation O

LS-Understanding SBA Eligibility

LS-Understanding SBA Loans

Managing OREO

Military Lending Act

Plain and Simple—A Step-By-Step Guide to the New Integrated Disclosures

Private Education Loans (PEL): HEOA and Reg. Z

Real Estate Settlement Procedures Act (RESPA): Regulation X

Servicemembers Civil Relief Act (SCRA)

Servicemembers Civil Relief Act (SCRA) – E3

Specific Program Guidelines: FHA, VA, USDA

The S.A.F.E. Act

The S.A.F.E. Act – E3

TILA—Beyond Basics—Certain Home Mortgage Loans

TILA—Closed-End Residential Real Estate Loans

TILA—Home Equity Lines of Credit (HELOC)

TILA—Installment Loans—Non-Real Estate Secured

TILA—Open End Loans/Credit Cards

TILA—Unsecured Open-End Loans

Truth in Lending Act: Regulation Z

Affiliate Transactions: Regulation W

Anti-Boycott

*Automated Clearing House (ACH)

Cash Management Services

Check 21 Act Overview

Deposit Compliance

Deposit Compliance – E3

*Electronic Funds Transfer Act: Regulation E

*Electronic Funds Transfer Act: Regulation E – E3

Expedited Funds Availability Act: Regulation CC

Expedited Funds Availability Act: Regulation CC – E3

Federal Deposit Insurance Corporation (FDIC)

Federal Deposit Insurance Corporation (FDIC) – E3

Federal Election Campaign Act (FECA)

Fedwire: Regulation J

*GLB Privacy (No Opt-Out)

GLB Privacy (No Opt-Out) – E3

*GLB Privacy (Opt-Out)

GLB Privacy (Opt-Out) – E3

Methods of International Payments

Overdraft Protection Guidelines and Regulations

Regulation E Error Resolution

*Reserve Requirements: Regulation D

*Right to Financial Privacy Act (RFPA)

Right to Financial Privacy Act (RFPA) – E3

Sweep Account Disclosure Requirements

Truth in Savings: Regulation DD

AML & SAR for Mortgage Lenders and Originators

AML for Customer Service Representatives

*AML for Lenders

*AML for Operations

AML for Tellers

AML: What Are PEPs?

*Anti-Money Laundering (AML)

Anti-Money Laundering (AML) / Bank Secrecy Act (BSA) – E3

Anti-Terrorism – E3

*Anti-Terrorism Overview

*Bank Secrecy Act (BSA)

Beneficial Ownership

BSA for Customer Service Representatives

BSA for Lenders

BSA for Operations

BSA for Tellers

*BSA/AML for Trust

Check Fraud

Check Kiting

Counterfeiting and Forgery

Countering Human Trafficking

Currency Transaction Reporting

Currency Transaction Reports (CTRs) – E3

*Customer Due Diligence and Enhanced Due Diligence (CDD/EDD)

*Customer Identification Program (CIP)

Customer Identification Program (CIP) – E3

*Elder Financial Abuse

*Elder Financial Abuse – E3

Frauds and Scams

Global Anti-Money Laundering Standards – E3

Introduction to Human Trafficking

Management Overview of the BSA and AML Program

New Account ID Procedures (CA Specific)

Nonresident Alien

*Office of Foreign Assets Control (OFAC)

Office of Foreign Assets Control (OFAC) – E3

Politically Exposed Persons (PEPs) – E3

Reporting and Recordkeeping Requirements – E3

*Suspicious Activity Reporting

Suspicious Activity Reporting (SAR) – E3

Suspicious Activity Reports – Red Flags for Lenders – E3

Suspicious Activity Reports – Red Flags for Tellers/CSRs/Operations – E3

The Importance of Anti-Money Laundering in the Mortgage Profession

Trade Finance Fraud

Unlawful Internet Gambling: Regulation GG

Wire Transfers

Accepting Negotiable Instruments

*Bank Broker/Dealer Exemptions: Regulation R

Bomb Threats and Other Security Issues

Cash Handling Skills

Deposit Products and Services

Fraud at the Teller Station

Future of Retail Banking

Handling Consumer Complaints

Handling Stop Payment

Health Savings Accounts

Insurance Disclosures

Insurance Products

Issuing Negotiable Instruments

Measuring Depository Branch Performance

New Account Opening

Non-Deposit Investment Product Sales

Non-Deposit Investment Products

Overview of Teller Responsibilities

Prepaid Access

Private Banking

Records Management

Remote Deposit Capture

Referral Techniques for Non-licensed Employees

Regulatory Compliance for Tellers

Robberies

Safe Deposit Boxes

Savings Bonds

*Trust Law Basics

*Trust Services

Active Shooter/Critical Incidents in Financial Institutions

Advertising Compliance

Americans with Disabilities Act

Bank Bribery Act

Business Continuity and Disaster Recovery

CCPA

Change Management

CISA—Customer Information Security Awareness

Community Reinvestment Act (CRA) for Intermediate Institutions

Community Reinvestment Act (CRA) for Large Institutions

Community Reinvestment Act (CRA) for Small Institutions

Consumer Financial Protection Bureau – CFPB

Consumer Protection Through Accurate and Ethical Advertising – TP

Ethical Dilemmas and the Fight against Mortgage Fraud

Ethics for Bankers

Foreign Corrupt Practices Act (FCPA)

General Data Protection Regulation (GDPR)

Guidelines for an Environmental Risk Program

HIPAA and COBRA for Financial Institutions

Insider Trading

Interest Rate Risk Management

Limitations on Interbank Liabilities: Regulation F

*Red Flags of Identity Theft

Safeguarding Customer Information – Gramm-Leach-Bliley

*Sarbanes – Oxley Act Overview

*Security of Customer Information Guidelines

Telemarketing Consumer Fraud and Abuse Prevention Act

The Importance of Third-Party Vendor Management

Understanding the FFIEC Final Guidance on Social Media

Unfair, Deceptive or Abusive Acts or Practices for the Financial Institution

Advanced Financial Math

Analyzing Company Cash Flows

Annuities

Beginning Financial Math

Business Etiquette

Checking Accounts, Share Drafts and Other Transaction Products

Commercial Banks – An Introduction

Community Relations Programs

Delegation Skills

Direct Mail Marketing Techniques

Federal Reserve and Monetary Policy

Financial Institution Regulation

Financial Markets

Fundamentals of Banking I – The Banking System

Fundamentals of Banking II – The Banking Institution

Greening the Office

Home Banking and Bill Paying

Indirect Lending

Introduction to Appraisal

Loans and Credit

Local Promotion and Advertising Programs

*National Bank Trust Activities (Part 9)

Negotiation Skills

Office Safety

Professional Business Dress – Men

Professional Business Dress – Women

Providing Service to Customers with Disabilities

U.S. Financial Institutions

Understanding Compliance Regulations

BOD – Anti-Money Laundering for Directors and Senior Management

BOD – Bank Secrecy Act for Directors and Senior Management

BOD – Board Delegation of Operating Authority

BOD – Board’s Role in Monitoring Performance

BOD – Community Reinvestment Act

BOD – Compliance Management

BOD – Elder Financial Abuse

BOD – Fair Lending Overview

BOD – Flood Insurance

BOD – Loans to Executive Officers: Regulation O

BOD – Preparing for a Compliance Examination

BOD – Restructuring the Financial Services Industry

BOD – Security of Customer Information Guidelines

BOD – Servicemember’s Civil Relief Act

BOD – Unfair, Deceptive, or Abusive Acts or Practices for the Financial Institution

Bank Secrecy Act Refresher

Community Reinvestment Act (CRA) Refresher

Customer Identification Program (CIP) Refresher

Electronic Funds Transfer Act: Regulation E Refresher

Equal Credit Opportunity Act: Regulation B Refresher

Expedited Funds Availability Act: Regulation CC Refresher

Fair Credit Reporting Act (FCRA) Refresher

Fair Lending Overview Refresher

GLB Privacy Regulation P Refresher

Identity Red Flag Programs Refresher

Office of Foreign Assets Control (OFAC) Refresher

Real Estate Settlement Procedures Act: Regulation X Refresher

Right to Financial Privacy Act (RFPA) Refresher

Truth in Lending Act: Regulation Z Refresher

Truth in Savings: Regulation DD Refresher

Unfair, Deceptive or Abusive Acts or Practices for the Financial Institution Refresher

Accent

Artificial Intelligence for Financial Services

Asset Liability Management: Advanced Practical Applications

Asset Liability Management Nuts and Bolts

Audit Committee Structure and FDICIA Requirements for Committee Makeup

Blockchain – Just the Basics

Board Committee Composition

BSA Update

BSA, AML and CDD: Beneficial Ownership Rules

BSA / AML Developments and Expectations

Business Continuity and Disaster Recovery Planning

CFPB Compliance

Commercial Real Estate Cycles: Where are We Today?

Community Reinvestment Act: Achieving a Solid Rating

Compliance Management Systems: DOJ’s Evaluation

Compliance Oversight Responsibilities

Creating a Culture of Cybersecurity

Cybercrime in Banking

Cybersecurity Impacts on Strategic Planning

Cybersecurity in Mergers and Acquisitions

Cybersecurity Regulatory Update

Deposit Regulation Update

Economic Growth, Regulatory Relief and Consumer Protection Act

Fair and Responsible Banking

Fair Lending: Priorities and Enforcement Trends

Financial Statement Overview

Flood Insurance Principles

Harassment Liability and Establishing a Respectful Workplace

Harassment Liability – Effective Policy and Duty of Care

Home Mortgage Disclosure Act (HMDA)

Navigating the Regulatory Environment

New HMDA Rules: Requirements and Challenges

Purpose, Function and Operations of Banks

Regulation O Review

Successful Strategic Planning

The Art of Onboarding Leaders

The Five Pillars of a BSA / AML Program

The Risks of Combining ERM and Audit Committees

UDAAP

Understanding Loan Pricing: More Than Just Matching the Competition

Vendor Management

FBO – Anti-Boycott

FBO – Anti-Money Laundering (AML)

FBO – Bank Bribery Act

FBO – Bank Secrecy Act for Foreign Branch Offices

FBO – Customer Due Diligence and Enhanced Due Diligence (CDD/EDD)

FBO – Customer Identification Program (CIP)

FBO – Embassy and Foreign Consulate Accounts

FBO – Expedited Funds Availability Act: Regulation CC

FBO – Foreign Correspondent Bank Accounts

FBO – Office of Foreign Assets Control (OFAC)

FBO – Trade Finance Fraud

FBO – Wire Transfers

Unplugged: Anti-Money Laundering

Unplugged: BSA/AML Overview

Unplugged: BSA/AML Program

Unplugged: Currency Transaction Reports

Unplugged: Equal Credit Opportunity Act

Unplugged: Fair Housing Act

Unplugged: Fair Lending Overview

Unplugged: Home Mortgage Disclosure Act

Unplugged: Identity Theft Program

Unplugged: Identity Theft Red Flags

Unplugged: Know Your Customer

Unplugged: OFAC

Unplugged: Phishing

Unplugged: Privacy

Unplugged: Social Engineering

Unplugged: Suspicious Activity Reports

Phishing

Security Awareness Essentials

A Day in the Life Theme: Security Awareness

A Day in the Life Theme (with Adaptive TestOut/Analytics)

Appropriate Use of Social Media

Baseline Information Security Training for IT Professionals

Cloud Security

Data and Records Retention

Defeating Social Engineers (Advanced)

Defeating Social Engineers (Standard)

Email Security and Instant Messaging Security

GDPR: GDPR for Data Handlers

GDPR: How to Comply With the GDPR in the US

GDPR: Introduction and Overview

GDPR: Key Principles of the GDPR

GDPR: Navigating the GDPR with our US Partners

GDPR: Transfers of Data Outside of the EU

Human Firewall Theme (with Adaptive TestOut/Analytics)

Human Firewall Theme: Security Awareness and Literacy

Incident Reporting

Information Security for Executives

“Internet of Things” (IoT) and Home Security

Introduction to the OWASP Top 10

Password Management

PCI Essentials for Cardholder Data Handlers and Supervisors

PCI Requirements Overview for I.T. Professionals

Phishing

Physical Security

Privacy and Data Protection

Privileged User Security

Protecting Mobile Data and Devices

Security Awareness Essentials

Security Awareness for Managers

Security Awareness for the Home

Security Awareness Fundamentals Theme (with Adaptive TestOut/Analytics)

Strongest Link Theme (with Adaptive TestOut/Analytics)

Strongest Link Theme: Security Awareness and Literacy

Working Remotely

GDPR: Introduction and Overview

GDPR: Key Principles of the GDPR

GDPR: Transfers of Data Outside of the EU

GDPR: Navigating the GDPR with our US Partners

GDPR: GDPR for Data Handlers

GDPR: How to Comply With the GDPR in the US

HIPAA/HITECH Privacy for Business Associates

HIPAA/HITECH Privacy for Covered Entities

HIPAA/HITECH Information Security

PCI Essentials for Cardholder Data Handlers and Supervisors

PCI Requirements Overview for I.T. Professionals

Privacy and Data Protection

Data and Records Retention

Security Awareness for the Home 

Working Remotely 

Protecting Mobile Data and Devices 

“The Internet of Things” and Home Security 

Defending Against Phishers 

Email and Instant Messaging Security 

Phishing Defense Essentials 

These courses are offered in partnership with Eensight.

Accounting

Cash Flow Analysis

Cash Flow Construction

Cash Flow Forecasting

Credit Skills Diagnostic Assessment

Credit Write-Up

Financial Statement Analysis

Guarantor Analysis

Loan Documentation

Loan Structuring

Sources of Repayment

These courses are offered in partnership with Eensight.

Credit Skills Diagnostic Assessment

Following up on the Loan

Government Regulations and the Lending Process

Introduction to Consumer Credit

Investigating the Applicant – Part 1

Investigating the Applicant – Part 2

Making the Decision

Preventing Fraud

Processing the Loan

Taking the Loan Application

The Five Stage Lending Process

These courses are offered in partnership with Eensight.

Section 1: Understanding your Small Business Customer

Section 2: Accounting Basics

Section 3: Tax Returns and Legal Structure

Section 4: The Balance Sheet

Section 5: The Income Statement

Section 6: Combining the Balance Sheet and Income Statement

Section 7: Understanding Small Business Borrowing Needs

Section 8: Personal Financial Statements

These courses are offered in partnership with Eensight.

Section 1: Introduction

Section 2: Cash Cycle and Financial Analysis Essentials

Section 3: Do Your Homework

Section 4: Effective Sales Conversations

Section 5: Discovering Cash Management Financing Needs

Section 6: Value Added Solutions and Effective Closing

Contact us for more information!