“Improvement is the Wrong Metric.”
Top producing teams don't focus on improvement when measuring performance. Learn why. Check out this Dale eMinute learning topic and more inside Mortgage HQ: All-in-One Training Solution.
Cybersecurity Awareness Month Resources
Data breaches and cyberattacks have, unfortunately, become a common occurrence. This guide provides a variety of cybersecurity resources to help protect your institution against a cyber attack.
Regulatory Compliance Updates for Banks & Credit Unions – September 2020 Recap
September brought a change of season as well as many regulatory compliance changes. We’ve rounded up some top updates that impact you and your financial institution.
“Want to Make a Sale Today? Stop Multitasking.”
Is your mortgage team applying a single focus to achieve higher productivity and performance? Your team can multitask, but they can't multi-focus. Check out this Dale eMinute learning topic and more inside Mortgage HQ: All-in-One Training Solution.
Mortgage Industry Updates: Monthly RoundUp – September 2020
Last month involved several industry updates and hot topics in the mortgage industry. We’ve rounded up some key updates and how they will affect you and your financial institution going forward.
New FinCEN Cybercrime Advisory Targets COVID-19 Related Crimes
The Financial Crimes Enforcement Network (FinCEN) recently issued an advisory to alert financial institutions to potential indicators of cybercrime and cyber-enabled crime observed during the COVID-19 pandemic.
Regulatory Compliance RoundUp for Banks & Credit Unions – September 2020
Last month reared several regulatory compliance updates in the banking and financial services industry. We’ve rounded up some key updates and how they will affect you and your financial institution going forward.
“The Foundation of Good Communication”
Is your mortgage team listening to what customers have to say? Customers love good listeners. The more your team learns to pause and let customers talk, the deeper they'll get to uncover a need to help them. Check out this Dale eMinute learning topic and more inside Mortgage HQ: All-in-One Training Solution.
Flood Insurance: Federal Regulators Are Seeking Your Comments
Flood Insurance: Federal Regulators Are Seeking Your Comments Recently, the federal regulatory agencies proposed updates to Interagency Questions and Answers Regarding Flood Insurance. Now is the time to review the proposed updates so that you can provide any comments by the due date of September 4, 2020.