Frequently Asked Questions
What are the Facts about Mortgage Loan Originators?
The career can be very rewarding for starters. Check out our Mortgage Information Center to learn more about a day in the life of a MLO and Mortgage Continuing Education (CE) Frequently Asked Questions.
What are the Requirements to Get NMLS Licensed in my State?
Begin exploring your State Licensing requirements for a new or multi-state license.
How Can OnCourse Learning Mortgage Products Help Me?
OnCourse Learning provides quality and convenient online courses, as well as live courses and webinars to help make the learning and pre-licensing process as easy as possible!
Online Self-Paced CE courses are self-taught and can be completed entirely at your own pace! Online Instructor-Led (OIL) Pre-Licensing courses are offered multiple times a week and completed as a cohort.
We offer our customers 5 main product categories:
- New Licensing
- Exam Preparation
- Continuing Education (CE)
- Late CE
- Professional Development
Each product category is relevant and valuable to professionals like you in the Mortgage industry, depending on what stage you’re at in your career. See what customers are saying!
Who Do I Contact for Customer Support/Sales Questions?
For Mortgage Sales, please submit a Help Ticket or contact our Sales Department:
Phone: (866)-512-9888 (follow prompt for Sales)
Hours: Monday – Friday 8:30AM – 6PM EST
For Customer Support, please submit a Help Ticket or contact our Customer Support Department:
Phone: (866)-512-9888 (follow prompt for Customer Support)
Hours: Monday - Thursday, 8:30AM - 8PM EST
Friday, 8:30AM - 7PM EST
Are There Any Technical Requirements to Take a Course/Class?
After you create an account online and register for a course, the following will serve you the best experience:
- Internet Access
- Internet Browser, such as Chrome, with Flash and Java Script capabilities
Please note, in its Functional Specifications for All NMLS Approved Courses, the NMLS includes the following language regarding mobile devices:
“NMLS approves online courses for consumption on desktop and laptop computers. NMLS has not established technical requirements for, and has not approved courses for use on, small hand-held electronic devices such as the iPad, iPhone, tablets, phablets, smart phones, etc. Courses are not to be marketed that they are approved for taking on such devices other than a desktop or laptop computer.”
Please review our list of policies.