Post-Course Questions

How long will I have access to the pre-licensing course that I purchased?

Access to review the 20 hour pre-licensing material is available for an entire year from the date of purchase, even if you have already completed the course.

What are the requirements to get NMLS-licensed in my state?

Students must complete a minimum of 20 hours of mandatory new license education before taking the NMLS exam. Each state has different requirements, so be sure to review the state mortgage license requirements specific to the states you wish...

Who do I contact for customer service or sales questions?

SalesFor Mortgage Sales, please submit a Help Ticket or contact our Sales Department:Phone: (866)-512-9888 (follow prompt for Sales)Hours: Monday – Friday 8:30AM – 6PM EST Customer ServiceFor Customer Service, please submit a Help Ticket...

When can I expect my course to be reported to NMLS?

Once you have completed your OnCourse Learning courses, please allow up to seven days for your completion to be automatically reported to the NMLS. Our typical completion reporting turn-around time is about 24-48 hours after completion.

What are the next steps after completing my pre-license course?

To complete your pre-licensing requirements after you have completed your course(s), please make sure to enroll in your in-person National Mortgage Test. All information about the in-person test can be found on the NMLS website.

How do I access my certificate?

There are two ways to access your certificates: You can access your certificate by clicking on "Show Training" to the right of the course and then scrolling down to click on the medallion icon underneath "Certificate" in your course once you have ...

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